All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

April 1, 2023

FIRE APP QUICK CUSTOMER SERVICE RESPONSE RATES, IT IS VERY GOOD. MESSAGED CUSTOMER SERVICE AND THEY RESPONDED WITHIN SECONDS

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

Una aplicación de 10, muy util y fundamental. Además que la atención al cliente ha sido Excelente y me han resuelto el problema muy rápido.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

I highly recommend it, especially the customer service is top, they helped me in everything very kindly and helpful!!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

I would recommend to other people. It is very helpful and so is the customer service. They are very polite and seem as if they are looking out for my best interests.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

Simply the best SMS app out there. We really enjoy this app and the customer support is the best. 5-stars for sure.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

very good! nice and simple communication and the issue was dealt with very quickly. If anything the problem was at my end as my typing is not that great and this is all new to me but I was blessed with someone that was patient and communicated very well to make the experience very quick and easy. Thank you very much!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

SMS BUMP has been super easy to use and navigate. I found the customer support especially by PL super fast and helpful. I tried klaviyo text and Postscript, both were difficult for support.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2023

Great customer support. Mylene helped me with everything i needed in updating my policy in order to enable my sms and email flows.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Professional customer support from Keano. I had a problem with my email, I search everywhere but I didn't find anything. I write a message to customer support to help me with my problem and he resolves my problem his name is Keano.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

Very good and efficient service, and customer service was great as well. There was a lovely employee called Mylene A. who made getting validated and set up extremely easy.

Store

Goni

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Customer service is very fast and Quin was very helpful. Just beginning the journey with SMS from our previous provider and so far a very smooth transition.

Store

MUBAXL

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

App molto valida ed efficace, anche il supporto è rapido e competente. La consiglio a tutti, gli sms sono costosi, ma molto più efficaci delle mail!

Using app

10 days

Total reviews

9

Average rating

4.8

5 / 5 Share

March 31, 2023

parfait, le service client est top, l'application est facile à utiliser, et est surtout indispensable pour récupérer des paniers abandonnés. je recommande fortement, possible d'avoir des ROI à plus de 1000

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Thank you very much for the help of the customer service staff Aleksandar V, the customer service is very professional and solved my problem very well

Store

seamiss

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 30, 2023

Gen is super helpful, very responsive and all in all the experience is very good! Customer service is always fast which is a huge plus. The only down side is the cost of SMS as a store that doesn't exist in the US and is considered as international. Would be perfect if the cost was lower.

Using app

27 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 30, 2023

Marnie is a G. Super helpful, respectful and super efficient helping me set up my flows template! I highly appreciate the assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

SMSBump is super easy to use and works extremely well. Marnie helped tremendously and was extremely fast responding!

Store

Evilove

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Gen was awesome at helping me today! She answered all my questions promptly and I sincerely valued her time and effort!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

The experience was really good. I got the help I wanted and I got it very quickly. One of the best customer supports I've dealt with in a long time. Joann C was the representative that assisted me and she did a wonderful job.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Marnie made everything extremely easy gave me all the links i needed for filling in my information.

Using app

8 months

Total reviews

1

Average rating

5.0