All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 30, 2023

Super great support, helped with all the issues I had while setting it up. Also, the service is a blast, definitely worth the price.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

PL was great, handled my request quickly

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Marnie did a great job ! Thanks. Helpful support, great app. I use it for all my stores for many years.

Store

Clouds

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2023

ABSOLUTLY GREAT APP AND GREAT CUSTOMER SERVISE VERY RECOMMENDED. EVERY TIME THAT I NEEDED THEY WAS HERE AND QUIQLY RESPONSE.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Very good customer service and the verification process was EZ! Very good tool for recovering and expanding customer base

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

I needed help with getting my API key, and Joann C. was incredibly fast in helping me, and she was polite! Then I needed help with validating my number as well as figuring out where to customize my pop-ups for SMS, and Aleksandar V. was super helpful and friendly. It's 4:00 a.m. for me, so I thoroughly appreciated having someone available at that moment to help. Loving this app, and their customer service is top-notch!

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 30, 2023

Helpful support, great app. Was guided very well by Joann. However, i would prefer if the SMS costs were slightly lower.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

fast and professional, and very efficient. would recommend agent again. tho i'm not sure why it has to be so long, how can i run a business if i'm writiing reviews for support agents

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Réponse rapide avec un service excellent. Merci à "Velev" pour ça courtoisie.C'est vraiment apprécié.

Store

Ycoon

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Outstanding customer service! Marnie was very informative and patient and walked me through each step till the set up was complete. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Application correct Service client correct "Mylene" : elle m'a répondu rapidement et j'espère recevoir mon solde crédité par erreur sur mon compte

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Mylene was kind enough to explain everything to me and she was really helpful, her response speed was instant! 5 star support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Hey, Marnie was the absolute best and was very helpful. She helped me fix everything dealing with my store and upgrading my plan.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Great service with gen. Patient and helped me along the way with what I had to complete. Thank you so much

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Good service...............................................................................................

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Joann C was incredibly helpful, and I love SMS bump I'm just closing my store so time to say goodbye

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Fast and great customer service from Gen! She was very patient and very knowledgeable with what I needed.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Helpful and very kind Customer service. I write them and they helped me within 5 minutes, so they are fast. PL helped me

Store

Fiamma

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

John was helpful with my need and I was please and I will use this service and refer to my business friends

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

For the support team and to the customers of SMSbump. I recommend Djan, he did what nobody els could do after "6 support members" trying to solve my issue Djan made it possible for me to continue using my SMSbump and my abonded SMS cart is now finally working.. he is and Will always be my personal support contact and I recommend you to contact him if you can aswell. Is he one fire!!

Using app

7 days

Total reviews

1

Average rating

5.0