All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 22, 2022

site bien, service client au top répond rapidement en m'envoyant des images et explication très claire je recommande

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 22, 2022

a very good aplication for all the people that want to scale her business and want also to get all the posible benefits of shopify

Store

Corfont

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

Fhoel helped me in the chat window, and was so helpful and fast, I forgot I was working with customer support! It just felt like getting help from a friend!1 :)

Store

Nu Wild

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

App is easy to setup. Customer service is great! I recommend this app for businesses looking for SMS and email marketing. This is a great place to start!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

Great customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

The customer service is amazing and they will provide you with whatever is possible at any time of the day.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 21, 2022

It's a really good app to use and helpful whenever I'm having issues I plan on using it long-term as my business grows. I would like to shout out Lord for making it easier for me to navigate and understand it well!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

Perfect marketing app, very high ROI, and customer service is very great (thanks Joann!), i recommend this app

Store

Piling

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 20, 2022

After Jeffrey's help, he is now my best friend. He deserves a higher payout! Thanks Jeffrey I love you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 20, 2022

Jeffrey was really awesome. We enjoyed working with him. There was a support person at first name Theodor or something similar to that - he wasn't very nice or helpful to us. We almost uninstalled the app because he was rude! Jeffrey stepped in to help us and explained how we could succeed with the app and we are grateful for his help.

Using app

About 18 hours

Total reviews

6

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 20, 2022

Ronnel V is one of the best customer services I received. Very Intelligent and helpful. :). Always meet customer needs.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 20, 2022

Complete application , fast and a quick and helpful support! I recommend this app for texting absolutely!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 19, 2022

A must-have app for any store, easy to function, automates, and the support is always helpful! I recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 19, 2022

the support team was absolutely amazing. They immediately helped me with my problem and I didn't have to wait until someone got back to me via email. Very efficient.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 18, 2022

Marnie was very helpful with getting me setup. I'm looking forward to seeing that amazing ROI from using this program that I've heard so much about.

Store

88smoke

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 18, 2022

I've had two different chats and both times the responses was VERY fast and accurate. They resolved my issues quickly and were happy to do so . Great customer service. Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

El servicio de atención al cliente de la aplicación, de 10, te atienden al momento, y te solucionan cualquier problema. En especial, un 10 para Jeffrey y Joann que fueron las personas que me asistieron rápidamente.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 18, 2022

As a new SMSBump user, this review is mainly intended to praise the clear structure of the App's features and how they work and most importantly to thank the absolutely spot on customer service in the 24/7 chat. Today I was assisted by Iven with clear guidelines and quick responses, I've rarely been assisted with such high standards. Note: I suggest adding a file-attachment feature at the bottom of the chat so that we can send multiple screenshots all at once and not have to receive permission to add one file at a time. Again thank you SMSBump and thank you Iven for your help! Cheers, Andrea

Store

Fluff

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 18, 2022

Marnie did a wonderful job helping me with what I needed. Polite and fast responses and fixed my problem super fast. 10/10!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 17, 2022

Marnie, really helped me fix my problem I had with my sms. she was really nice and respectful when I repeated questions

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.