All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 5, 2022

i had questions about setting up campaigns and had trouble getting a popup for my website and contacted support and someone named "PL" helped me and let me tell you!! it was the absolute best service. my problems are solved! 5 star service!!!!

Store

YONIFUL

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

I really love sms bump it's very simple to use and infrastructure of the app is fairly organized and simple to navigate!

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 5, 2022

Horrible, messages don't send. Customer support literally ignores you when you have a problem. There are better SMS apps there, like PostScript, for example. Imagine having an issue and no one cares to help you solve it, while you're paying them.

Using app

10 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Sept. 4, 2022

SMS bump has great customer service/ support and the service is very easy to use. I love this app for my business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

Joann C was extremely helpful!!! 10 out of 10 customer service because he assisted me with validating my account!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

i absolutely love the immediate help. perfect detailed steps for help on integrations and apps. i switched over from klaviyo due to pricing and love the set up

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 4, 2022

Iven E. was extremely helpful with the issue I was having. Very fast and efficient. Would recommend this app to any business owner.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

The app is so easy to use and navigate, saves a ton of time! Another thing -customer service is great, I would Highly recommend this app

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

Application already used in the past, it is really good and customer service friendly and always on time with answers!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2022

Smsbump is the truth, been using them for sometime now and they are awesome. Want to say a big thank you to Lord for his outstanding support, in appreciate it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2022

Their chat support is very responsive and helpful. Contacted them a few times and resolved my issues without any hassle

Using app

8 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 3, 2022

Lord help me to figure out my issue and resolved it in a short time. The support was great, I recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

PL was great and helped me a ton. The app is awesome and has great ROI. I use this app on all my stores

Store

LUUVVY

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

PL was great and helped me a ton. The app is awesome and has great ROI. I use this app on all my stores

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Great service so far! Just signed up switching over from a competitor who didn't provide great customer service, so excited to continue this journey and further explore the capabilities of the platform. But service is key, so thank you!!

Using app

1 day

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 2, 2022

I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 2, 2022

I actually really like this app. Better than the ones I have used before. Customer service is very helpful. There are a few hiccups I ran across that took some time to figure out, but an agent did help. The only thing I would consider are more options when it comes to using images in pop ups etc. I can upload fine; the images, however, show up rotated on different devices. Overall, app does an awesome job!

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 2, 2022

The app is so easy to use and navigate, saves a ton of time! Another thing -customer service is great, responsive and knowledgeable. I love this app

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

We just started using SMSBump for SMS and email marketing. The interface is clean and user-friendly even for beginners. The setup was straightforward, and where we needed assistance their team promptly responded and assisted us (special thanks to Gen. M). I definitely recommend it!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

ottima app, customer service eccellente, il team è molto disponibile nei confronti dell'utente, inoltre sono molto veloci sulla convalidazione dell'account!

Using app

About 1 month

Total reviews

1

Average rating

5.0