Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,481
All reviews
Rating Breakdown
Sept. 2, 2022
Superbe appli de relance sms marketing, avec du personnel réactif en cas de soucis ! En moins de 5 minutes j'ai eu de l'aide et des looms d'explications.
Sept. 1, 2022
me ha encantado esta app osea para vender es una bestialidad que lo flipas mi colega jajsjjsjasjjsjsj
Sept. 1, 2022
app is great customer service is really helpful when i was looking to add new features. Great for driving revenue also
Sept. 1, 2022
The app is really easy to use, and support is very friendly and fast. Looking forward to the results, which I already know this tool provides.
March 7, 2023
The team is helpful and responds back immediately. Thank you for all the help. The app is also quite useful.
Aug. 31, 2022
Great app with awesome customer service! Got great support from customer service agent PL, thank you!
Aug. 31, 2022
ho usato quest'app per il recupero carrello, mi piace molto il design utilizzato, ottima assistenza.
Aug. 31, 2022
Long Term Best App to use for your store, you are going to see your sales coming more and more , you never miss one !
Aug. 31, 2022
Good app for sending SMS flows, integration is kind of difficult but overall it's nice and good to use.
Aug. 31, 2022
I really like this app. It easy to maneuvers and customer service is awesome. Everytime I get confused or need help the agents are always the best at helping.
Aug. 30, 2022
The support team here is simply amazing. Always pleased by their customer service as they take their time to assist you fully and answer all your questions. My last interaction was with Quin Shiena G and she was helpful all the way.
Aug. 30, 2022
Support was amazing. very detailed and fast. 100% worth it!! Was having some trouble with analytics and support went over it with me and helped me understand
Aug. 29, 2022
PL was awesome! appreciate his help, thank you so much for helping me and getting my questions answered.
Aug. 29, 2022
Joann C was so helpful, kind & fast! I was concerned about a price increase on the SMS Campaigns & it was more of a congrats due to having a larger audience now! Thank you Joann C, from the Mother of Macros team :)
Aug. 29, 2022
I love SMSBump and how easy it is to use. Plus, the support is top-notch! Rosen was amazing and answered my question in just a few minutes.
Aug. 29, 2022
I appreciate how professional and concerning the support team are especially Rosen, I totally recommend them Pavili.com
Aug. 29, 2022
Awesome customer services provided by Rosen R. He help me and guide me on how to get my account activated step by step! Thank you so much
Aug. 28, 2022
Ottimo, mi sono trovato molto bene con l'assistenza clienti di SMS Bump e userò questa app anche su altri negozi.
Aug. 28, 2022
Customer service is top notch! I messaged that I needed help resolving an issue and the representative helped me within minutes. They even included a video tutorial for the visual learners like myself.
Aug. 28, 2022
Been using it for about 3 months, sent few 1000's recover sms's and suddenly stopped working. The sms's stopped sending to customers. I contacted support to help us solve the problem and she just didn't understand me, maybe support don't speak english, i only received copy-paste messages that weren't answering my questions. I felt like she was joking with me. Not okay to judge a whole company by 1 person, but i can't stay without sms recover so i'll have to find another app.
Hello, Thank you for reaching out. After further review, I can see that the personalized suggestion that our colleague has previously provided was in fact the resolution behind your account’s messaging issue. After the updates you have applied to your account settings, following your conversation with our team, we have ran some detailed testing, and another member of our team has reached out to confirm our results. Your messages are now successfully sending from your account moving forward after successfully updating your account's personal settings. We hope that you will keep using our app to send text messages and continue seeing great results. Please let us know if there is anything further we can help assist with. Kind Regards, Yotpo SMSBump Customer Care