Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,481
All reviews
Rating Breakdown
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Aug. 27, 2022
Fhoel C was very patient and a great help in getting me set up with the Privacy Policy and Terms of Service. Thank you
Aug. 27, 2022
J'étais loqué dans la configuration de l'application. Le support a grandement aidé en un temps record. Merci à Quin Shiena G pour son aide.
Aug. 27, 2022
I couldn't change the color of the pop-up banner, so I reached out to the customer service and Lord R was very kind to help me out! He/She is so helpful, polite and found a good solution for me. You should definitely reach out to them whenever you have a problem! Best service ever! <3 Thank you so much :D
Aug. 26, 2022
Absolutely love the app and customer service was quick and easy ! Thank you so very much again ! Take care
Aug. 26, 2022
I had some questions and Joann was wonderful in assisting. I'm looking forward to using this app more.
Aug. 26, 2022
Aplicativo muito top, para aumentar as conversões via e-mail e SMS marketing. Eu recomendo muito para todos
Aug. 26, 2022
Iven E has the best customer service I was so stressed out trying to setup the app. and Even help me through the steps thanks again
Aug. 26, 2022
Awesome customer services provided by Iven E. He help me and guide me on how to update every step by step!
Aug. 26, 2022
The customer service is wonderful. They are patience and willing to listen to my issues. Thanks for your help Jeffrey T!
Aug. 26, 2022
Customer service is absolutely unresponsive. They put a banner ad up that prevents the ability to log in and, after at least 5 times attempting to contact them over a 2 week span, they never once responded. I have been using SMSBUMP for 5 years so the app is ok when it works. But, if the app breaks, good luck getting hold of someone to help you out.
Hello, Thank you for reaching out. I sincerely apologize for the experience you received. A member of our team has reached out to further assist with the issue you described. We are very happy to help correct any trouble with your account. Looking forward to being in touch. Kind Regards, Yotpo SMSBump Support Team
Aug. 26, 2022
Support was helpful and super easy to use with their sms templates! Sms marketing definitely works for us ! :)
Aug. 25, 2022
Fantastic. Exactly what I needed - accurately let's me collect SMS numbers internationally, helping me build my lists!
Aug. 25, 2022
Honestly love the app. Support is also really helpful and on the ball. The SMS flows and automation are a no-brainer. You have to have them.
Aug. 25, 2022
Amazing help, saved me tons of time and had a great experience while doing it. Im not sure if I can but I think next time being on the phone with support will be even better
Aug. 25, 2022
App has everything one could need, and customer support is 10/10. I would recommend giving this a shot.
Aug. 25, 2022
Super service. Bon service client trés agréable et facile à comprendre. N'hésitez pas à télécharger l'application.
Aug. 25, 2022
A little overwhelming but the customer service so far is top notch and they have helped with everything ive needed assistance with.
Aug. 25, 2022
I've been using SMSBump for a very long time, for all of my stores. A must have for all e-commerce owners. Simple and easy to setup. great support team too.
Aug. 24, 2022
Te ayudan en lo que necesites de manera muy amable, la recomiendo mucho sobre todo para las personas (como yo) que están iniciando su página web y se agobian fácilmente con una nueva app.