All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2020

I really like this app. And the working team is perfect. They replay immediately and help you solve any problem.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review ๐Ÿค— Happy to see everything is working as expected.

5 / 5 Share

Aug. 7, 2020

This app is amazing and the support staff is beyond helpful. Talk about deluxe customer service. They are extremely helpful and patient with a newbie like me who is always struggling with apps. Thank you time a million!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

We are always happy to help. Enjoy using our product โœŒ๏ธ

3 / 5 Share

Aug. 6, 2020

good app, but very slow customer service imo. it took over 40 minutes to validate my account but i guess i was a little slow too.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello there! Stoyan here from the SMSBump team! Usually, the validation should take less than 40 minutes. I am truly sorry that you had to wait this long. Nevertheless, I am sure that it was worth it as you can do great things with our app. If you do need any help or guidance do not hesitate to contact our support team ๐Ÿค—

5 / 5 Share

Aug. 6, 2020

So far this app has done everything I needed it to do. Although I did have complications getting automation texts to send in the beginning, their support staff was there to help me every step of the way and in a timely fashion. Hopefully this app will help me bring in sales in the near future!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to see everything worked out great! Enjoy using SMSBump ๐Ÿ˜Š

5 / 5 Share

Aug. 6, 2020

I had the pleasure of speaking with Angelica who helped troubleshoot issue with auto recharging my account. Thanks again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Angelica is doing a great job, thank you for noticing!

5 / 5 Share

Aug. 6, 2020

Excellente application ! Indispensable dans mon remarketing, ROAS supรฉrieur ร  5, vous ne pouvez pas perdre d'argent, seulement en gagner ! Je recommande fortement.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! ๐Ÿค—

5 / 5 Share

Aug. 5, 2020

great for helping with sells and reoccurring business. Would recommend as a must have for any store.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Happy to see SMSBump is working great for you ๐Ÿ˜Š

5 / 5 Share

Aug. 5, 2020

The app works just the way I wanted: I can automatically send texts messages to my customers. What I like the most is the text I can send to someone who left an item in his cart.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! Enjoy using SMSBump and if you have any questions, feel free to reach out to us โœŒ๏ธ

5 / 5 Share

Aug. 5, 2020

very nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice app

Store

MyWatch

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks!

5 / 5 Share

Aug. 4, 2020

Great app , it's really a game changer , i really recommand it Great app , it's really a game changer , i really recommand it

Store

ODECIL

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you ๐Ÿ˜Š

5 / 5 Share

Aug. 4, 2020

Top Notch Customer support TEAM. Thank you harry for your Support today. Helped making my store GDPR compliant by fixing the privacy statement to appear below customer information page. Thanks again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! Enjoy using our product โœŒ๏ธ

5 / 5 Share

Aug. 4, 2020

Great tool and excellent customer service. Very helpful. Must have app for all Shopify store :):):):):):)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! ๐Ÿค—

4 / 5 Share

Aug. 3, 2020

I think the free version is bs. I've been trying to complete this compliance garbage for 2 hours and all I get is error messages. DO YOU WANT ME TO PAY FOR THIS TO WORK?? WHY NOT JUST SAY IT RATHER THAN MAKING IT IMPOSSIBLE TO USE THE "FREE VERSION" ON TOP OF IT THEY WON'T LET ME LEAVE THIS REVIEW UNLESS ITS 4 STARS OR ABOVE. WHAT A CON JOB THIS 0NE IS

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello there! Stoyan here from the SMSBump team. I believe that there is some misunderstanding here. None of the compliance requirements require you to be on a paid package, so I guess something was missed here. Feel free to reach our support team and they can guide you on how you can set up the app correctly. In addition, you can also check our knowledge base and blog posts. As for the review system - it is entirely managed by Shopify and we can only reply to them. Thank you!

5 / 5 Share

Aug. 3, 2020

I used this app for my new shopify store and it is great. It is very easy to manuever thru and set up with ease. I really didnt have a major problem with, especially, when time is limited - this app is basically very initutive to help you do what is required and get the job done for other things. Thank you!

Using app

12 days

Total reviews

13

Average rating

4.7

Developer Reply

Thank you for this amazing review โœŒ๏ธ

5 / 5 Share

Aug. 3, 2020

good they have a good support staff that will answer all of ur questions no matter how hard the issue is they will help

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Happy to help! If you have any additional questions, feel free to contact us again ๐Ÿค—

5 / 5 Share

Aug. 3, 2020

Awesome app! Highly recommended! Customer service is truly outstanding. I am completely satisfied and happy!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to see everything is working as expected. Enjoy using SMSBump!

5 / 5 Share

Aug. 2, 2020

Good nice I like it I like all training and the support of SMS bump i really fell grateful. Also I like its interface

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! Enjoy using SMSBump and if you have any questions, feel free to contact us โœŒ๏ธ

5 / 5 Share

Aug. 1, 2020

Awesome! It is a great app and I highly recommend it to my fellow shopify marketers. It is lovely. It is handy to use.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendations. We really appreciate it! ๐Ÿ˜Š๐Ÿ˜Š

5 / 5 Share

July 31, 2020

5 star app dont miss it its helps a lot to sent SMS to customers thanks smsbump team for the great app

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We thank you as well โœŒ๏ธ Enjoy using our product ๐Ÿ˜Š

5 / 5 Share

July 31, 2020

Very nice app, helps to get more conversions. Very wise. The support id king and helps fast if u got questions.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review ๐Ÿค—