Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#13,851
All reviews
Rating Breakdown
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July 2, 2020
Used this app on many stores, and the service is still N°1 . Thank you so much! :) If you need an app that allows you to make extra cash, sms bump is the real deal.
This means a lot to all of us! Yes, we are the real deal :) If you have any questions, our support team will be more than happy to help you.
July 2, 2020
The help I received was great. The verification process did not take long and I was informed of what was happening. Thank you for the help.
Happy to be of help! If you have further questions, feel free to reach out to our support team :)
July 2, 2020
First day of my store and we did over $1500 with almost 80% coming from SMSBump!! Thank you for walking me through the steps to get my account verified...so easy to do after a long and stressful day! THANK YOU SMSBump!
Here to help! And wow...that's a huge achievement :)
July 1, 2020
This app has amazing potential for any store. The customer service is also on point. You won't be disappointed.
Thank you for the kind words! Enjoy using our product :)
July 1, 2020
good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
May 17, 2023
A phenomenal app and customer support is absolutely fantastic! I downloaded this app just a couple of days ago and I'm telling all my Shopify friends to get this app too. Highly recommend! The customer service is top notch and Djan, was super helpful in answering all the questions I had along the way.
July 1, 2020
Excellent app! We see a huge ROI on all of our text campaigns and our abandoned checkout automations have brought in an extra $100k+ in revenue.
July 1, 2020
The app is easy to use. The customer support is awesome. The support team help us to onboarding fast and easy. Love it
June 30, 2020
Un service client au top, Surtout Harry, il ma aidé rapidement. En général, il sont très rapide et très efficace, je recommande
June 30, 2020
Très content de cette application, service client très réactif, et ma rentabilité explose avec ça !! Hyper efficace, vraiment bien, cherchez pas plus loin, il n'y a pas mieux.
June 29, 2020
Good App and amazing customer service, they really helped me figure things out. I highly recommend this service
June 29, 2020
costumer service is beyond amazing. if you ever have a problem just chat with them they'll get to you very very fast. radly helped me solve my problem within 2 minutes.
June 29, 2020
still cant figure out how to tie it in with shopfiy it tutorial when to fast now it wants a 100 characters what that about
Hello there, Stoyan from the SMSBump team! You can find lots of tutorials in our official website and our knowledge base section. Nevertheless, a colleague of mine has reached out to you to help you set up our product correctly.
June 29, 2020
The team was really helpful in helping me this up. Unlike most apps where you have a hard time finding help these guuys are super resposive
June 28, 2020
I used the app not as marketing tool to contact customers, but to notify staff/admin via SMS of new orders. No intent at all to contact customers. To activate the app, they need to manually verify your site to see if the GDPR notes have been added on your site. That’s quite good- if you were going to contact customers in the first place. I couldn’t activate it because support (Angelica) said the app is mainly used to contact customers, and therefore I needed to make changes to my site for GDPR compliance (eg, opt-in, privacy, etc). I tried to explain that I do not plan to use it at all to contact customers. Further, I specifically do not want to add those language on my site because I don’t want to mislead my customers into thinking that I would actually contact them for marketing purposes. The support person kept going in circles about the app being mainly used for marketing, and I kept trying to explain that I would only use the notification for admin alert to process orders. They do have that functionality to alert the admin only, so why are they asking me to also use it to contact the customers when I don’t want to use it in that way?? It was so weird how they basically force you how to use the app, and that you cant use the app for internal SMS notifications only. Even if they have that functionality. Until now I’m still baffled.
Hello there! Thank you for the review. I believe that our team has already reached out to you and hopefully, all questions that you have will be addressed.
June 28, 2020
The customer service is well worth it. Still getting used to the app but i would recommend to a friend :)
June 27, 2020
Nice Application with easy tools! I activated the tools within minutes and contacted the help team very quickly and efficiently. There are many methods of marketing and messaging clients. Thank you I really enjoyed your services!
June 27, 2020
So far I have put SMSBump in all of my stores and plan to continue to do that. The app is already simple to use and if I have any concern the support team at SMSBump is right there to clear things up for me. SMS Bump is mandatory for me!
June 26, 2020
Thanks for your good service and subtle and creative style in dealing with customers. easy app to use and nice services
June 26, 2020
Notifications boost sales up like crazy and the service is polite and simple with their instructions! Love it