All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2020

Great app and customer service. Insane ROI comparing to every other app that is out there. A must have.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2020

i like this app, i like the customer contact help me get through the regristration process which is complicated at first

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Super ! Je ne parle pas anglais et Simon c'est super bien occupé de moi !!! Il m'a vraiment pris par la main et ma guidé étape par étape. J'automatise ma boutique petit à petit génial !!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Really helpful application... Customer service is really perfect ! I would recommend it again and again.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Just spent an hour on the phone with Chris. Not only was Chris exceptionally knowledgeable and patient, but he showed me some of the current industry best practices and ways to improve our SMS/MMS game plan. I had a lot of things I was doing wrong, and he showed me immediately how to fix them, even suggested some wording, and gave me some ways to improve it in addition to some credits to sell even more! The ROI as you've seen in the YouTube videos is absolutely real (we are in the tens of thousands as the USA target market texts literally cost us 1 cent for SMS and 7 cents for MMS). SMS Bump (and their helpful team) is a no brainer. Do it.

Using app

23 days

Total reviews

4

Average rating

5.0

2 / 5 Share

Aug. 30, 2020

Service is very poor. I have been trying to get an answer on reporting of Orders for a three weeks and can't get a person to tell me. Repeating myself over and over and over again. Can't tell if the platform actually works on not.

Using app

Over 3 years

Total reviews

6

Average rating

4.5

5 / 5 Share

April 29, 2020

A 5 minute abandoned cart automation works really well. You can add discounts and do 12 hours, 1 day, 2 day if you want to as well.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 29, 2020

This app is new to me but they recommended it to me, I still can't judge the usefulness but the customer service is excellent

Using app

6 months

Total reviews

2

Average rating

3.5

5 / 5 Share

April 29, 2020

Amazing app. Amazing customer service and amazing platform for sending abandonment cart messages overall.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

Great service. Really. Quick to reply and to help you anytime. I recommend this service for people that are starting out and for those who have more experience.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

I think the overall functionality is A+. However, certainly some hidden prices within text lengths (be aware it is not 1.99cents a text in most cases).

Store

Fable

Using app

12 months

Total reviews

9

Average rating

4.6

5 / 5 Share

April 28, 2020

Awesome app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 28, 2020

Small glitch setting up on my end. they are helpful. excited to get started and increasing sales. Response time was about 1hr.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 28, 2020

really powerful app i just started using it i will let you know how is going to perform for me thank you

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Great app, perfect for converting abandon carts. The support is also fantastic, they are super helpful :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

From the time I opened the app, there was a chat waiting to assist me. No matter the tab I clicked on, Mike was there telling me about the feature. when I finally did have a question Mike was gone but P L wrote back in less then a min and answered my question with great knowledge. Im proud I got this app with my store. Customer service is everything for me

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

I had encountered a problem with the application the problem was quickly resolved I thank the support.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

Tanto si tienes problemas como si no el servicio al cliente es formidable. El agente se implica hasta que consigue arrancar la aplicación. UN 10

Store

smuak

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

Haven't test yet the apps, but the support have been really helpful for the installation. Thank you

Store

RINCERR

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2020

Hello Everyone, I started using this app right from the very beginning, it has amazing text marketing capabilities! I asked for help on several occasions and I've received instant replies back. I'm currently working on text marketing for holidays and the best part is... It's ALL AUTOMATED! :) I highly recommend this app to everyone that wants to take their business to the next level. :) Thank you so much Team SMSBump! Regards, Kyle Gillingham

Using app

9 months

Total reviews

1

Average rating

5.0