Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#9,221
All reviews
Rating Breakdown
May 1, 2020
Great app and customer service. Insane ROI comparing to every other app that is out there. A must have.
May 1, 2020
i like this app, i like the customer contact help me get through the regristration process which is complicated at first
April 30, 2020
Super ! Je ne parle pas anglais et Simon c'est super bien occupé de moi !!! Il m'a vraiment pris par la main et ma guidé étape par étape. J'automatise ma boutique petit à petit génial !!!!
April 30, 2020
Really helpful application... Customer service is really perfect ! I would recommend it again and again.
April 30, 2020
Just spent an hour on the phone with Chris. Not only was Chris exceptionally knowledgeable and patient, but he showed me some of the current industry best practices and ways to improve our SMS/MMS game plan. I had a lot of things I was doing wrong, and he showed me immediately how to fix them, even suggested some wording, and gave me some ways to improve it in addition to some credits to sell even more! The ROI as you've seen in the YouTube videos is absolutely real (we are in the tens of thousands as the USA target market texts literally cost us 1 cent for SMS and 7 cents for MMS). SMS Bump (and their helpful team) is a no brainer. Do it.
Aug. 30, 2020
Service is very poor. I have been trying to get an answer on reporting of Orders for a three weeks and can't get a person to tell me. Repeating myself over and over and over again. Can't tell if the platform actually works on not.
April 29, 2020
A 5 minute abandoned cart automation works really well. You can add discounts and do 12 hours, 1 day, 2 day if you want to as well.
April 29, 2020
This app is new to me but they recommended it to me, I still can't judge the usefulness but the customer service is excellent
April 29, 2020
Amazing app. Amazing customer service and amazing platform for sending abandonment cart messages overall.
April 29, 2020
Great service. Really. Quick to reply and to help you anytime. I recommend this service for people that are starting out and for those who have more experience.
April 30, 2020
I think the overall functionality is A+. However, certainly some hidden prices within text lengths (be aware it is not 1.99cents a text in most cases).
April 28, 2020
Awesome app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
April 28, 2020
Small glitch setting up on my end. they are helpful. excited to get started and increasing sales. Response time was about 1hr.
April 28, 2020
really powerful app i just started using it i will let you know how is going to perform for me thank you
April 28, 2020
Great app, perfect for converting abandon carts. The support is also fantastic, they are super helpful :)
April 28, 2020
From the time I opened the app, there was a chat waiting to assist me. No matter the tab I clicked on, Mike was there telling me about the feature. when I finally did have a question Mike was gone but P L wrote back in less then a min and answered my question with great knowledge. Im proud I got this app with my store. Customer service is everything for me
April 27, 2020
I had encountered a problem with the application the problem was quickly resolved I thank the support.
April 27, 2020
Tanto si tienes problemas como si no el servicio al cliente es formidable. El agente se implica hasta que consigue arrancar la aplicación. UN 10
April 27, 2020
Haven't test yet the apps, but the support have been really helpful for the installation. Thank you
April 26, 2020
Hello Everyone, I started using this app right from the very beginning, it has amazing text marketing capabilities! I asked for help on several occasions and I've received instant replies back. I'm currently working on text marketing for holidays and the best part is... It's ALL AUTOMATED! :) I highly recommend this app to everyone that wants to take their business to the next level. :) Thank you so much Team SMSBump! Regards, Kyle Gillingham