All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 25, 2023

I think the app is helpful. It is just confusing to set the flow. But luckily, John D was able to extend help. I still do need to learn more about the email design editing.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

The support service was fantastic and fast. Quin was super helpful and quick to respond to all my questions and queries.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

I definitely recommended this app, is very good and their people are very nice "Alex" was a very nice guy and helped me a lot!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Quin was very helpful in making sure that everything was set up correctly in the easiest way.

Using app

29 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 24, 2023

I recently interacted with Don from SMSBumps customer care team and had an outstanding experience. Their quick response, knowledge, and problem-solving skills were impressive. They showed professionalism, empathy, and were readily available. They followed up to ensure my issue was resolved and asked for feedback. I highly recommend SMSBumps customer care service, and I'm extremely satisfied with their support. A 5/5 rating!

Using app

30 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 24, 2023

Great support with Don! All that I needed was Done!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Djan was very helpful with setting up SMSBump. I had many questions and got all answered! Even he did a test through my checkout to see if sms bump is working.

Store

kousely

Using app

About 19 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Great customer service, good prices

Store

2GIFTED

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

i really appreciate the customer service !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

The customer service is great and very very timely. All my issues are tended to and my support rep, Djan, helped me come to a prompt resolution. In addition, the product is great and has a lot of useful functionalities.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

Easy, prompt and seamless service Thanks to John D!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

john D did an awesome job. Quick and easy process. Appreciate it. Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

amazing and patient customer support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

good experience PL

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Marnie was very helpful with me today and 100% solved my issue.

Store

Jacked

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Merci beaucoup à Marnie qui a été super efficace !

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Amazing! John D is best, answered my questions right away!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

I love this app and i haven't even used all the features yet. I've actually been using it for almost two years now. Customers service is always fast and helpful.

Using app

Over 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 22, 2023

My experience was amazing thanks to Quin. They were very helpful and immediate with the responses. 10 out of 10 experience.

Using app

5 days

Total reviews

1

Average rating

5.0