All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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4 / 5 Share

Sept. 21, 2023

j'ai aimer l'assistance de Marnie

Store

zivarra

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 21, 2023

don is awesome he helped me so much

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Joann C helped me quick and easy and made my chat support experience a 10/10. If you chat with Joann, you wont be disappointed!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Réponse très rapide et prise en main efficace.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Great app and the customer support is top

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

SMS bump is an app i use with all my stores. The ROI is insane. Plus their support is good, Regie helped me validate my account in no time.

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

John D was very helpful and very quick to help with setup. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

John D was great help with my problem.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 21, 2023

If you are going to use their app for email then i would suggest look for another app. These guys can't even do the simple tasks of verifying the domain. I have been going back and forth with them for past 3 weeks to verify the domain but they keep emailing me like a robot. I asked them to set up a meeting to go over this issue but no luck. Stay away from this app if you want email marketing.

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 21, 2023

Don was very helpful. answered my questions and helped me fix my issue. Thank you!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I used Support system and PL was very quick and friendly and made my time on this app really easy.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great customer service from Marnie!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great customer service! Joann C was excellent support for me!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Very good app to convert abandonned cart Assistance is very helpful Don helped me a lot to set up my flow

Store

My Store

Using app

About 2 months

5 / 5 Share

Sept. 20, 2023

I've experimented with various email marketing applications, and a persistent challenge has been the lack of a "Buy X Get Y" coupon feature. Just when I was about to settle with the notion that this might be a common limitation across platforms, I had the fortune of interacting with John D from customer services. Not only did John take the time to understand my specific needs, but he also went above and beyond by providing step-by-step screenshots guiding me on how to integrate with Shopify discounts. To my delight, it worked seamlessly! While the app currently doesn't offer individualized random codes for subscribers, I'm now able to provide a general code to all my subscribers, which is a significant leap from where I started. While I'm hopeful for the development of the individualized code feature in the future, I must say that the proactive and efficient customer service I received from John D has been a game-changer. I'm genuinely glad I decided to give this app a shot and would highly recommend it to others looking for an email marketing solution.

Store

LT Glow

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

The response was quick and efficient. Joann who helped was so friendly and professional in her approach, it was a pleasure

Store

Futada

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I had the Help Of Regie ! Extremely professional , so patient, explains very very very well ! thanks so much and very satisfied about the product + service !

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Joann C absolutely answered everything I needed in a flash and got me on my way! Great customer service!!

Using app

About 5 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 20, 2023

Très bon service. Don a été réactif et à pu m'aider à trouver la solution pour le souci rencontré avec l’installation de l’application. Tout est parfait !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

John D was very quick and pro

Using app

9 days

Total reviews

1

Average rating

5.0