Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#8,890
All reviews
Rating Breakdown
Sept. 20, 2023
Regie was super helpful during the setup phase and I look forward to adding this to my store!
Sept. 20, 2023
Alex was great helped me get my account setup so I can start sending my campaigns to my subscribers.
Sept. 20, 2023
this app is a superstar, Alex from the support helped me setting up my account. big thumbs up
Sept. 19, 2023
The service was on point! At first, i thought the wait to be served would be less, but when "Joann C" got in touch with me, I was happy to realize that I was NOT comunicating with a bot!! (Which made it so much better) Joann was quite quick and helpful at answering my questions. Service is a 5!
Sept. 19, 2023
PL was great and patient and really helped me understand and get the help i needed. Great worker.
Sept. 19, 2023
The truth is that I am new to shopify and these technological platforms and I have found it very easy thanks to the excellent customer service, for example I just activated SMSBump and if it wasn't for the excellent customer service I would not have been able to do it, I thank you very much Regie for the collaboration, I am very satisfied and happy.
Sept. 19, 2023
Sept. 19, 2023
John D. was excellent at helping me out. They know their stuff and were able to make my experience a lot better. Thank you and please give them a raise!
Oct. 4, 2023
Irene S. Landa, was fantastic to deal with and really went out of her way to help me and also went to the trouble of setting things up for me, not only that her advice to me was invaluable and an absolute pleasure to talk to and i cant thank her enough for everything she has done for me
Sept. 19, 2023
There is a good customer service representative in application installation and support, and Alex does this job really well.
Store
My Store
Using app
2 months
Sept. 19, 2023
I have downloaded the app multiple times to try and use it and every single time I open it, it does not load and just has a blank screen. Really disappointed.
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Sept. 18, 2023
Sept. 18, 2023
John D was incredibly helpful when setting up SMS Bump app for the first time. He gave timely responses and detailed instructions with photos. I am looking forwarded to using this app more to help grow our new business and knowing a great support staff is a click away gives me great peace of mind.