SS ‑ Social media AI Auto Post
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The app is great for stores with huge catalogues like us that need to post regularly on instagram. Support is also great, they are good listeners and tried their best to adapt the app fit some of our needs. Particularly the 10 slide posting which I believe can now be available to all clients. In this feature the app selects 10 products from a collection and post all of them, this has been amazing! We are looking forward to this same feature for instagram Stories which we hope will be avilable soon. The app is also good value for money as most social network planners are more expensive and are not integrated into Shopify to sync your products and post them. It saves us a lot of time!
Thank you so much for sharing such a detailed review 🙌 It really motivates our team to read reviews like yours. We’re glad to hear that requested posting feature has been valuable, and we’ve noted your interest in having the same option for Instagram Stories as well. We’ll keep you updated as the feature develops. Feel free to reach out anytime with more ideas - we’re listening :) Wishing Jardin Velharia in Brazil continued success! ✨
It looks very good!
Thank you so much for the 5 stars! 🌟 We’re glad to hear your feedback. Feel free to reach out to our team if you’d like to explore more features. We wish Bushland Ranch continued success in business! ✨
We decided to leave and try another app, but quickly realised that when something works, there’s no reason to change it. SS Social Media just does the job, and the support is always quick and helpful. A special mention to Sophia for her great support she’s been brilliant. We’re back and staying for good!
So glad to have you back with us 🙌 Really appreciate the kind words. It encourages our whole team when the effort behind the app and support get recognized. Thanks for your trust! Feel free to reach out to us if you need any help. Wishing Team Paisley Autocare in the United Kingdom continued success! ✨
good one ease of access and delivery of post
Thank you so much for the review! If you ever need any help or want to explore more features, just let us know. Wishing Supplytent.com in the UAE continued success! ✨
Love that I can auto post to my social media accounts with this app.
Thank you so much for the kind words! Happy to know auto post feature is helping you. It's designed to save you time and keep your socials active. If you ever need help or want to explore more features, just let us know. Wishing The Green Vegan Team continued success! 💚✨
I've really enjoyed this app.
Thank you for trying our app and posting a review! If you ever need help or have suggestions, feel free to reach out to us. Wishing Team Too Cute Beads in United States continued success! ✨
Amazing app! Does all the work for you but you get the benefits! LOVE IT!
Thank you so much for the amazing review! 🙌 We’re glad to hear the app is doing great work for you. If you need any help or have suggestions, we’re just a message away. Wishing Team KONY'S CHARM in United States continued success! 💼✨
I've been looking for some kind of app for awhile to handle my social media. I was super overwhelmed with trying to keep up. I asked AI on Shopify for suggestions and it told me about this app. I downloaded it to both my shopify stores and gained 8 followers on one and 6 on the other for social media. My views on the reels have gone up as well. There was a little hiccup, but the team was able to fix everything with in a few days. Thank you!!
Thank you so much for the kind words! 😊 We're happy to hear that the app is helping you manage social media more easily. We're happy we could quickly resolve the hiccup you faced. Big thanks to the Shopify AI recommendation for pointing you toward us. If you ever need support or want to explore more, just reach out. We’re here for you. Wishing Pierogi Gifts in United States continued growth and success!
Support is never online. Worked great for awhile and it stopped working for no known reason. I contacted support and they fixed the issue after a couple of days which is reasonable enough time. However They asked me to modify my review and I was happy to after the solution was fixed but the holiday and I was ill kept me from doing so. I went today and I noticed that the app was uninstalled from my shop in which I did not uninstall. I go into my shop logs and it was uninstall and canceled by them since I had to grant them access to my store. This is not how you treat customers.
Sorry to hear you had a bad experience. That’s not the experience we aim to provide. Our support hours are 9 AM to 5 PM, Monday to Friday, and we've consistently responded to your queries within a few minutes. We also reached out to you via Instagram DM to assist further. If you still feel we’re the right fit for your needs, please reply to our emails so we can help resolve this for you. Wishing Blue Ridge Whispers Team in United States continued success in business!
It takes time to set up. A little complicated for a DIY business owner.
Thank you so much for your feedback and for giving our app a try. :) We’re constantly improving the experience so merchants like you can make the most of their social media presence. If you ever need anything or have questions, our team is just a message away! Wishing Organic Body Shop in Canada continued success in business!
REALLY helpful support and this app just just what I need! A social schedular with access to all my product photos. Ideal!
Thank you so much for sharing this feedback! 😊 It truly means a lot to hear that our app is giving you exactly what you needed. We know how much time and energy it takes to manage social media — and we're just glad to be part of making that easier for you. If you ever need anything, we're just a message away. Wishing Bookishly in the United Kingdom all the best — and lots of success ahead! ✨
Good app for helping you automate your store's social media updates. Responsive support.
Thank you so much for your kind words! 😊 We’re glad to hear the app is helping with automating social media posts. Our team takes pride in being responsive — we are here if you need anything. Wishing Team Dog Nation in Australia continued success in business! ✨
Service client très réactif. L'application fait ce qu'elle annonce
Merci pour votre avis ! Notre équipe d’assistance travaille dur pour aider les marchands comme vous, et cela nous fait vraiment plaisir de voir nos efforts appréciés. N’hésitez pas à nous contacter si vous avez besoin d’aide — nous sommes toujours là pour vous. Nous souhaitons à l'équipe Louise Vintage en France beaucoup de succès dans votre activité ! ✨
I found it challenging to use. Even after upgrading, I could not figure out how to create reels. The below print says a 7-day free trial, but the subscription says 3. It feels like a bait-and-switch. Will try something else.
Hello John and Team, We reviewed your case and wanted to share a few details. Our app was installed on the store for about 28 minutes and you reached out with a specific question —our team replied within 3 hours with a detailed response. Our team also noticed community awareness work you’re doing and, as a small gesture, offered a paid feature at no cost (before the review). After seeing your review, we sent a helpdesk article to guide you on creating Reel videos—something we weren’t aware was unclear earlier. Regarding the trial, we’ve been offering a 3-day free trial since April 1st. Since you installed the app after that date, your account is on the updated plan and you seeing 3-days free trial. We’ve also shared more details about this in our email. We noticed our emails have been read by your team but haven’t heard back. If you’re still open to it, we’d be happy to assist you further—just reply to our email.
Brilliant so far. Easy and affordable
Thank you for your review! Our team is happy to know you're finding it easy and affordable 😊 If you need anything or have questions along the way, just reach out. We’re here to help! Wishing Team mediaTITANS in Australia continued success in business! ✨
Thank you for your review! 😊 Feel free to reach out to us if you need any assistance! Wishing Team Paint With Josh in United States continued success in business! 🚀
So far so good, having only just installing it today. It seems fairly easy to set up & use, plus it has a lot more options than the previous app I was using. I am looking forward to seeing what it can do to boost my business with the AI functionality.
Thank you for giving our app a try! 🙌 We’re happy to hear the setup was smooth and you’re enjoying the extra features we have. Excited for you to explore the AI features — we’re confident they’ll help give your social media posting a nice boost. If you need anything or have questions along the way, just reach out. We’re here to help! Wishing Team FM Formal Wear in Australia continued success in business! ✨
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