Snowball: Affiliate Marketing

Aug. 17, 2022

This is a good app. Helps with auto payouts compared to other apps where you have to manually do the payouts.. Support was really helpful to customize for us since we already had affiliates we were working with.

July 15, 2022

All I can say is WOW! An amazing platform with an amazing CEO behind the company, I recently switched to Snowball after seeing all the hype on twitter, the on boarding process was a smooth sail, after you sign up - the founders put you in a slack channel to answer any questions and they respond as fast as humanely possible - lots of care and a strong foundation behind an amazing service!

July 15, 2022

Such a great addition to our marketing strategy and easily generates sales! Plus, the Snowball team is the BEST! Always quick to provide support and so pleasant to work with.

July 15, 2022

I've been using this app for a few months. The idea is brilliant but there are quite a few bugs to beware of. The support is pretty responsive but it takes them ages to iron out bugs as they pop up. When we launched our program the Klaviyo integration didn't work properly at all and it took 4 weeks for them to actually make it work. They have "creatives/emails" that you can send using their platform but the text is really gamie and you can't change it. I recently noticed they started sending automated emails to customers even though the settings were off. It's confusing for our customers as they get a Klaviyo email and then a crappy social snowball one too encouraging them to make an account in their platform -another thing that really should be store brand able. I mentioned it to support 3 weeks ago and thought they turned it off only to find it was still on. If your a small store that doesn't really need a product to have a strong branded experience this app can do the job. If you want to customise your messaging and touchpoints to be a smooth experience unfortunately this app needs more focus and dev support. Also support is based in Asia but works on California time so if your not there expect waiting the whole day for a response. I'm giving this a 3 as they do listen but the fact that customer facing bugs pop up and stay around for more than a week is painful as you're trying to build an e-commerce experience that rocks.

July 13, 2022

Duaas is so incredibly helpful in answer all of our hundreds of questions AND wildly helpful during the installation process!!! Excited to get this up and running later this week!!!!

June 14, 2022

Great support! Software is simple to set up. Codes are stored nicely in a folder in the discounts tab on Shopify.

June 13, 2022

Social snowball is a great app. I was having a difficult time managing the payouts of my affiliates but I got helped by of the support guys, Duaas. He made sure that my issue will be taken care of and will connect to the payment providers connected to my account. Thank you!

June 9, 2022

Just started using Social Snowball. Great so far! Awesome support team. Thanks to Duaas and Noah for the careful onboarding

May 19, 2022

Finally found an app which makes spreading word of mouth fun! Plus the support is amazing! Duaas walked me through everything to get completely setup. Highly recommend

May 16, 2022

Love the customer support from Duaas. He helped me set up my thank you page. We're going to make a lot of money using this platform. Thanks!

April 29, 2022

So simple and easy to use from a setup standpoint and because of its simplicity customers find it easy as well. The best part is the very responsive support!

April 29, 2022

Well-designed app with a very good support team! I needed help with setting up and integration and they offered to hop on a call and walk me through it that very second! Problem solved!

April 27, 2022

I am using this App for the last 3 months and found this quite helpful. Next level of customer support, I look forward to growing our Affiliate base with Social Snowball over the next few months. Helpful (0) Market Thrill Rating 5 of 5 stars Posted April 19, 2022 Great Customer Service And The App Is very helpful when increasing more orders from word of mouth/affiliate marketing!

April 25, 2022

Excellent addition to our referral and affiliate marketing stack. Top-notch team and support for the app!

April 20, 2022

Next level customer support from Duaas, I look forward to growing with SS over the next few months.

April 19, 2022

Perfect app for affiliate marketing, will use long term A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

April 6, 2022

Duaas was great for his customer service. Still tring out the app. Should be good. Keep you all posted. Cheers

April 1, 2022

I used this app and it's definitely helping us generate revenue via affiliates. Duaas their customer support was very helpful with queries I have on the discount codes.

March 29, 2022

The thought of integrating an affiliate program into my Shopify story was scary for my tech-challenged brain. I can honestly say this experience was 5/5 stars! Duass was amazing and walked me through the process step by step. I'm excited to get going with this and my only regret so far is that I didn't start this process sooner! Excited for what this will mean for SILX Global moving forward!

March 23, 2022

This app is very easy to use for both the merchant and the affiliates! I love customer support - thanks Duaas for the fast responses and finding a solution for all my questions. Definitely recommend.