All reviews

Rating Breakdown

  • 5
    91% (160 ratings)
  • 4
    3% (6 ratings)
  • 3
    3% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (173)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2022

GREAT- this application is awesome. it helps to generate more sales. it is pretty easy to set up and i can recommend it to everyone.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Social Snowball was easy to install. Everything went smoothly and is easily customizable. The app walks you through each step from signing up to customizing the sign-up form to the thank you page feature. Excited to build my affiliate program.

Store

Kiwee

Using app

43 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Social Snowball has been super helpful for our company's affiliate program. The platform is totally user-friendly, modern, and I love the automations that make my job a lot easier! The customer service is also always quick to help whenever I need assistance with something.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Social Snowball is the best affiliate software on Shopify! Really wish I installed it sooner. Thanks team!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Helpful support - app is easy to setup and use. Great for generating extra revenue for our store, highly recommend

Using app

About 3 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

So far, the experience has been amazing. Austin has been incredibly helpful at helping us maximize the platform and I'm excited to get started. :)

Using app

40 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 5, 2022

This is tremendous! Such a simple interface with a huge amount of possibility for generating revenue! The account manager is epic is well!

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Austin was a great help in getting me set up. simple and easy to use, looking forward to having this app on my site.

Store

KUVRD

Using app

18 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The Snowball team has great customer service! I'm excited to use the app and see how it goes with increasing referrals.

Using app

14 minutes

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Cool app. Had some issues figuring out how to make it smooth, but went on a call with their staff and it was all sorted out. Great app, super easy to use and best of all, it works ;)

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Austin was a big help on getting us off the ground. Excited to try this out and watch the revenue pour in!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

This app is a favorite in the arsenal. Noah and the team are very responsive and running a great product. It looks and functions well. I’ve seen them add features since I started using the app so no doubt it will keep getting better and better.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Austin Conner was an amazing customer service rep! He was very patient, understanding, and great at explaining the features of the app and how we could be set up. I def recommend using the expert service feature to guide and help you with your set up process.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We're at a time when we're totally trusting our business to virtual strangers. My chat w Austin sold me on Soc Snowball His responses were fast &informative.

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

We installed Social Snowball and could not be more pleased on offering an affiliate program now to our customers. It is a great way for us to get our most loyal customers rewarded for sharing how much they love our coffee and teas and also get their friends a discount when buying from us. The installation was super easy and getting us started took just a few minutes and we had the program set up. The app has the integrations we were hoping for with Klaviyo and also Postscript SMS Marketing and that fits perfectly with our marketing strategy. We had a few questions to customize it to our specific needs and the support team is super responsive (within minutes) and had all our questions answered in a simple chat immediately. We are so happy to have been able to add this new additional value for our customers in our online store!

Using app

8 days

Total reviews

28

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

The onboarding process support was incredible. Love everything about this platform. Every E-comm brand should be using it.

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2024

Amazing app. Cannot recommend highly enough when it comes to driving additional revenue via affiliates! Support from Mals has been top notch as well

Using app

Over 2 years

Total reviews

9

Average rating

5.0

4 / 5 Share

Nov. 8, 2021

Social Snowball is a very effective app to get new customers and buyers in the process. a very effective approach for referrals

Using app

About 2 months

Total reviews

4

Average rating

4.8

3 / 5 Share

Nov. 4, 2021

The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.

Using app

13 days

Total reviews

22

Average rating

3.8

Developer Reply

Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road. - Noah

5 / 5 Share

Oct. 28, 2021

customer support is beyond fire.. really helpful 11/10 recommend to everyone and anyone who runs a business

Using app

10 months

Total reviews

6

Average rating

5.0