All reviews

Rating Breakdown

  • 5
    93% (201 ratings)
  • 4
    3% (7 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2021

Austin was a big help on getting us off the ground. Excited to try this out and watch the revenue pour in!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

This app is a favorite in the arsenal. Noah and the team are very responsive and running a great product. It looks and functions well. I’ve seen them add features since I started using the app so no doubt it will keep getting better and better.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Austin Conner was an amazing customer service rep! He was very patient, understanding, and great at explaining the features of the app and how we could be set up. I def recommend using the expert service feature to guide and help you with your set up process.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We're at a time when we're totally trusting our business to virtual strangers. My chat w Austin sold me on Soc Snowball His responses were fast &informative.

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

We installed Social Snowball and could not be more pleased on offering an affiliate program now to our customers. It is a great way for us to get our most loyal customers rewarded for sharing how much they love our coffee and teas and also get their friends a discount when buying from us. The installation was super easy and getting us started took just a few minutes and we had the program set up. The app has the integrations we were hoping for with Klaviyo and also Postscript SMS Marketing and that fits perfectly with our marketing strategy. We had a few questions to customize it to our specific needs and the support team is super responsive (within minutes) and had all our questions answered in a simple chat immediately. We are so happy to have been able to add this new additional value for our customers in our online store!

Using app

10 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

The onboarding process support was incredible. Love everything about this platform. Every E-comm brand should be using it.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 8, 2021

Social Snowball is a very effective app to get new customers and buyers in the process. a very effective approach for referrals

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2021

Great onboarding and support. The plugin is easy to configure, Good start if you're creating your own Affiliate network.

Using app

About 2 months

Total reviews

4

Average rating

4.0

3 / 5 Share

Nov. 4, 2021

The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.

Using app

17 days

Total reviews

19

Average rating

4.3

Developer Reply

Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road. - Noah

5 / 5 Share

Nov. 2, 2021

Super easy to use and get my affiliates up. But, I must say the customer service has been the best part. Any questions I have they get back to me so quick and help me out right away, especially my man Austin!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

best app ever - bost my revenue I am highly recommended to use it for evrey store - not matter what are you selling

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

really good app just needs to stay up to date. but other than that very easy too navigate and clear.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

customer support is beyond fire.. really helpful 11/10 recommend to everyone and anyone who runs a business

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Noah was very helpful in setting us up with the affiliate program for latico. We are excited to get started and highly recommend using Snowball if you are on the fence!

Using app

About 22 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

The customer service is excellent. The app is awesome and our affiliates love using Social Snowball!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Great resource to turn. your customers into more sales! Really love the app and the team behind it is super helpful.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I'm having success in all aspects of ECom, sales are next. The complexity involved with all the platforms necessary along with integration is the most difficult work I've done in my life. I'm used to success. I know I'll get there and appreciate Social Snowball's approach to customer care. Because I get the help I need. The Social Snowball Support Team work with each individual customer answering questions, working with developers to answers so the team really works to help me. GREAT WORK SUPPORT TEAM! Austin thank you!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Great app! I use this for all of my stores and it brings in thousands of free revenue. Super easy to use and works wonders.... its a no brainer.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Social snowball has helped our company encourage inclusion and promote urgency in code promotion amongst our customers when looking to gain new customers. Our customers enjoy the convenience of the multiple options available for payout and if we as a company have any questions, SS is glad to help. Recommended for businesses looking to instantly show that they care about their customer experience beyond a simple purchase.

Store

NCMPRBL

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Runs smooth and is very easy to set up. Been using it for 2 weeks and without even promoting it, we already got some sales.

Using app

6 months

Total reviews

2

Average rating

5.0