All reviews

Rating Breakdown

  • 5
    94% (210 ratings)
  • 4
    3% (7 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2021

Austin was a great help in getting me set up. simple and easy to use, looking forward to having this app on my site.

Store

KUVRD

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

The support team was great and they helped me set up the app in less than 5 minutes! That's very nice as I'm very busy and they did it all for me. Thanks! :)

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The Snowball team has great customer service! I'm excited to use the app and see how it goes with increasing referrals.

Using app

13 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

So far so good. They helped me set up the software and get going. Great service! I hope this helps me drive more sales. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Super seamless onboarding experience! I would highly recommend it to anyone looking to strengthen marketing efforts.

Store

Luxee

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Cool app. Had some issues figuring out how to make it smooth, but went on a call with their staff and it was all sorted out. Great app, super easy to use and best of all, it works ;)

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

They did a great job helping me set everything up. Surprised how it was to get started with this. Highly recommend!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Austin was a big help on getting us off the ground. Excited to try this out and watch the revenue pour in!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

This app is a favorite in the arsenal. Noah and the team are very responsive and running a great product. It looks and functions well. I’ve seen them add features since I started using the app so no doubt it will keep getting better and better.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Austin Conner was an amazing customer service rep! He was very patient, understanding, and great at explaining the features of the app and how we could be set up. I def recommend using the expert service feature to guide and help you with your set up process.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We're at a time when we're totally trusting our business to virtual strangers. My chat w Austin sold me on Soc Snowball His responses were fast &informative.

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

We installed Social Snowball and could not be more pleased on offering an affiliate program now to our customers. It is a great way for us to get our most loyal customers rewarded for sharing how much they love our coffee and teas and also get their friends a discount when buying from us. The installation was super easy and getting us started took just a few minutes and we had the program set up. The app has the integrations we were hoping for with Klaviyo and also Postscript SMS Marketing and that fits perfectly with our marketing strategy. We had a few questions to customize it to our specific needs and the support team is super responsive (within minutes) and had all our questions answered in a simple chat immediately. We are so happy to have been able to add this new additional value for our customers in our online store!

Using app

10 months

Total reviews

28

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

The onboarding process support was incredible. Love everything about this platform. Every E-comm brand should be using it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Amazing app. Cannot recommend highly enough when it comes to driving additional revenue via affiliates! Support from Mals has been top notch as well

Using app

About 3 years

Total reviews

9

Average rating

5.0

4 / 5 Share

Nov. 8, 2021

Social Snowball is a very effective app to get new customers and buyers in the process. a very effective approach for referrals

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2021

Great onboarding and support. The plugin is easy to configure, Good start if you're creating your own Affiliate network.

Using app

About 2 months

Total reviews

4

Average rating

4.0

3 / 5 Share

Nov. 4, 2021

The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.

Using app

17 days

Total reviews

22

Average rating

3.8

Developer Reply

Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road. - Noah

5 / 5 Share

Nov. 2, 2021

Super easy to use and get my affiliates up. But, I must say the customer service has been the best part. Any questions I have they get back to me so quick and help me out right away, especially my man Austin!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

best app ever - bost my revenue I am highly recommended to use it for evrey store - not matter what are you selling

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

customer support is beyond fire.. really helpful 11/10 recommend to everyone and anyone who runs a business

Using app

10 months

Total reviews

3

Average rating

5.0