SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
210
chart
#669
All reviews
Rating Breakdown
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Sept. 17, 2024
We are a small brand expanding to new markets and need flexible pricing to meet the requirements of our B2B clients. We recently had to adjust a whole new list of recommended retail prices (RRPs) and discounts for a single client. Initially, I thought it would be a complex task, but with some help from Ben in Sparklayer support, we were able to fix it all in less than an hour. This app is suitable for businesses of any size that are looking to expand! We have been using it for a year now.
This is great to hear, thanks so much for taking the time to leave a review! We'll pass this onto Ben, too :)
Sept. 10, 2024
Very strong powerful application for B2B with all different options. Team from SparkLayer offers an amazing exceptional fast support. Already with a lot of features, this app has strong development and a lot of new features and functionallities are being introduced often.
This is so great to hear, thank you for leaving feedback! We're glad you're enjoying using SparkLayer and will pass this onto our Support team :)
Sept. 9, 2024
SparkLayer B2B & Wholesale has been a great app for our tiny business. We migrated from having to use two separate stores for our wholesale and retail business to having everything in one place. Plus their customer service is top notch.
Thanks so much for the great feedback - we're enjoying working with you, too!
Aug. 29, 2024
Super Service! Selbst am Wochenende wurde die Installation rasch durchgeführt. Bestellt am Samstag und erledigt am Sonntag! Die sehr vielen Features, selbst beim günstigsten Abo, sind mehr als ausreichend, jedoch muss man diese auch erlernen. In 2 Tagen habe ich meine B2B-Area aufgebaut und die ersten Bestellungen mit Partnerhändlern testen können. Das Onlineshop-Overlay ist einfach stylisch, super zu bedienen und das Backoffice ist auch verständlich! Grandios und Kompliment ans SparkLayer-Team!
Vielen Dank – das ist schön zu hören! :)
Aug. 24, 2024
Great app, quick and easy set-up and really helpful advice from their support team!
Thank you for taking the time to leave a review - we'll pass this onto our Support team!
Aug. 21, 2024
This app is exactly what we needed to run both our B2C and B2B platforms from our Shopify Store. The setup process was very quick, and you can have your B2B site up and running in a very short time. I had a few questions during the set-up process and the onboarding team was always quick to respond and extremely helpful. If you are looking for this kind of app, SparkLayer is definitely the way to go.
This is brilliant to hear, thank you for taking the time to leave feedback - we're enjoying working with you, too!
Aug. 17, 2024
I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :) It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side. The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!
Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)
Aug. 13, 2024
Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.
This is great to hear, thank you for taking the time to leave such lovely feedback!
Aug. 2, 2024
Works really well and easy to use! Support is also very good and helpful!
Thank you for leaving such great feedback, we'll pass this onto our Support team!
July 31, 2024
The customer service is impeccable, Ben was literally the best, looking after me and guiding me step by step. The app works perfectly and it's useful, we can improve a few things but they are on it!
Thank you for sharing such great feedback - we'll pass this onto Ben and the Support team! We're really enjoying working with you, too :)
July 14, 2024
Great and easy to use system and their customer service is on point! Thanks gang!
This is great to hear, thank you! We're enjoying working with you, too :)
July 9, 2024
Brillant app, I'm very pleased with the interface and options. Its also very easy to set up compared to others and the customer service is fantastic. Nothing is too hard.
Thank you for taking the time to leave a review, we'll share this with our Support team!
July 8, 2024
So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.
Thank you for taking the time to leave such a great review, we're enjoying working with you, too!
July 8, 2024
These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!
Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)
July 5, 2024
Incredible customer support. The support team went above and beyond the the July 4th holiday to get my problems solved!
Thanks so much for taking the time to leave a review, we'll pass this onto our Support team!
July 4, 2024
Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo. Il servizio di assistenza è ottimo. Grazie !
Thank you for leaving feedback - it sounds like the functionality you need will be launched soon, so we hope you have a 5-star experience once the updates are live! Please drop us an email if you'd like to be notified when these features become available :)
July 3, 2024
The resources, reference material and support that this app provides is amazing. I am not an expert web developer by any means but I have been able to do some amazing things with Spark Layer because of how well they've documented their how-to's and user manuals and references etc. A couple times I've needed to reach out to them directly for assistance and firstly, their AI chatbot has been able to get me 90% of the answers I need but when I've been stuck, a real person responded very quickly and helps me get the rest of the way. I was helped today by Daniel and he was super helpful and was able to trouble shoot a coding related issue I was getting nowhere with. He figured it out and I was able to move on with my day! Thanks Daniel!
Thanks so much for taking the time to leave a review, we really appreciate the great feedback and will pass it onto our Support team!
July 3, 2024
I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.
We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!
June 28, 2024
This app - and the team behind it - rock. Great (and affordable) B2B features, backed up by first class support. The support team is the best I've dealt with. Know their stuff. Responsive and super helpful
Thank you, this is great to hear! We're enjoying working with you, too :)
June 26, 2024
Very good customer service !!! fast to respond to solve my issues. this app really good to help my wholesale.
Thank you for the great feedback, we'll pass this onto our Support team!