SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
222
chart
#932
All reviews
Rating Breakdown
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Nov. 13, 2024
Great product and wonderful customer service!
Thank you for taking time to leave a review, we really appreciate it! We'll pass this onto our Support team :)
Nov. 12, 2024
I demo'd four or five alternatives before finally choosing SparkLayer. The features are amazing, the tech suport is among the best I have ever encountered and the onboarding is first class. I nornally dont bother writing reviews but feel I owe it to Cameron and the rest of the team as they are outstanding.
Thanks so much for taking the time to leave a review - we'll pass this onto Cameron, too!
Nov. 5, 2024
This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal. And if that was not enough, the team and support is awesome. They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.
Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)
Oct. 30, 2024
Absolute worse B2B we have ever tried. We have had it for 2 years and I can not say it has been working well a single month. There are constant technical errors and we get emails every month from stockists not being able to order. We have lost so, so much on using this app - both on the app cost itself but also lost orders for customers being annoyed of the constant problems. Why we haven't changed in 2 years if we have been unsatisfied - our B2B has not been our priority as we have had focus on opening physical stores and was hoping that the app would have become better at the time we are able to focus on b2b again but unfortunately it is still as laggy as before. Can not recommend anyone this app. When we mentioned this to the customer support they always say they will come back with a compensation suggestion but that has never happened - they never come back with what they say they will get back on and we are done with this now. /BabyMocs
We’re really sorry to hear that you’ve not had a great experience with us, we’ve not had this type of feedback before and want to ensure it’s dealt with seriously. We’ve suggested a call a few times over the past year and are yet to hear back on this. If you’re open to discussing this further, we’d love the opportunity to correct any issues with you and work towards a solution together.
Oct. 28, 2024
SparkLayer is a great app. The onboarding process and support team are very helpful.
Thanks so much for leaving us a review, we'll pass this onto our Support team!
Oct. 28, 2024
Works as intended. Great onboarding, great follow through! Amazing customer support!
Fantastic to hear, thank you for leaving feedback!
Oct. 17, 2024
This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.
Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)
Oct. 14, 2024
Zeer tevreden van de app. Ook met een top support. Zeer snelle en uitgebreide support.
Bedankt :)
Oct. 7, 2024
Great customer service! Easy to set up and use. I had a couple issues I created incorrectly but they were right there quickly to help. Highly recommend!!
Thank you for leaving such great feedback, we'll pass this on to our Support team!
Oct. 7, 2024
A great solution for most B2B (tier)pricing issues in e-commerce. SparkLayer is developing fast and support is very fast too. If you are into B2B we surely recommend the possibilities of Spark Layer. Amazing.
Thank you so much for leaving a review - this is all great to hear!
Oct. 4, 2024
I’m impressed with the speed and quality of SparkLayer’s customer service. Daniel, Cameron, Chris, and Sparkie were incredibly responsive and knowledgeable. Every time I reached out with a question, I received prompt and helpful responses, often within the same day. Highly recommended!
Thank you for leaving such great feedback, we're really glad you're enjoying SparkLayer!
Sept. 17, 2024
We are a small brand expanding to new markets and need flexible pricing to meet the requirements of our B2B clients. We recently had to adjust a whole new list of recommended retail prices (RRPs) and discounts for a single client. Initially, I thought it would be a complex task, but with some help from Ben in Sparklayer support, we were able to fix it all in less than an hour. This app is suitable for businesses of any size that are looking to expand! We have been using it for a year now.
This is great to hear, thanks so much for taking the time to leave a review! We'll pass this onto Ben, too :)
Sept. 10, 2024
Very strong powerful application for B2B with all different options. Team from SparkLayer offers an amazing exceptional fast support. Already with a lot of features, this app has strong development and a lot of new features and functionallities are being introduced often.
This is so great to hear, thank you for leaving feedback! We're glad you're enjoying using SparkLayer and will pass this onto our Support team :)
Sept. 9, 2024
SparkLayer B2B & Wholesale has been a great app for our tiny business. We migrated from having to use two separate stores for our wholesale and retail business to having everything in one place. Plus their customer service is top notch.
Thanks so much for the great feedback - we're enjoying working with you, too!
Aug. 29, 2024
Super Service! Selbst am Wochenende wurde die Installation rasch durchgeführt. Bestellt am Samstag und erledigt am Sonntag! Die sehr vielen Features, selbst beim günstigsten Abo, sind mehr als ausreichend, jedoch muss man diese auch erlernen. In 2 Tagen habe ich meine B2B-Area aufgebaut und die ersten Bestellungen mit Partnerhändlern testen können. Das Onlineshop-Overlay ist einfach stylisch, super zu bedienen und das Backoffice ist auch verständlich! Grandios und Kompliment ans SparkLayer-Team!
Vielen Dank – das ist schön zu hören! :)
Aug. 24, 2024
Great app, quick and easy set-up and really helpful advice from their support team!
Thank you for taking the time to leave a review - we'll pass this onto our Support team!
Aug. 21, 2024
This app is exactly what we needed to run both our B2C and B2B platforms from our Shopify Store. The setup process was very quick, and you can have your B2B site up and running in a very short time. I had a few questions during the set-up process and the onboarding team was always quick to respond and extremely helpful. If you are looking for this kind of app, SparkLayer is definitely the way to go.
This is brilliant to hear, thank you for taking the time to leave feedback - we're enjoying working with you, too!
Aug. 17, 2024
I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :) It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side. The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!
Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)
Aug. 13, 2024
Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.
This is great to hear, thank you for taking the time to leave such lovely feedback!