SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
222
chart
#932
All reviews
Rating Breakdown
Review RSS Feed
Aug. 2, 2024
Works really well and easy to use! Support is also very good and helpful!
Thank you for leaving such great feedback, we'll pass this onto our Support team!
July 31, 2024
The customer service is impeccable, Ben was literally the best, looking after me and guiding me step by step. The app works perfectly and it's useful, we can improve a few things but they are on it!
Thank you for sharing such great feedback - we'll pass this onto Ben and the Support team! We're really enjoying working with you, too :)
July 14, 2024
Great and easy to use system and their customer service is on point! Thanks gang!
This is great to hear, thank you! We're enjoying working with you, too :)
July 9, 2024
Brillant app, I'm very pleased with the interface and options. Its also very easy to set up compared to others and the customer service is fantastic. Nothing is too hard.
Thank you for taking the time to leave a review, we'll share this with our Support team!
July 8, 2024
So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.
Thank you for taking the time to leave such a great review, we're enjoying working with you, too!
July 8, 2024
These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!
Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)
July 5, 2024
Incredible customer support. The support team went above and beyond the the July 4th holiday to get my problems solved!
Thanks so much for taking the time to leave a review, we'll pass this onto our Support team!
July 4, 2024
Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo. Il servizio di assistenza è ottimo. Grazie !
Thank you for leaving feedback - it sounds like the functionality you need will be launched soon, so we hope you have a 5-star experience once the updates are live! Please drop us an email if you'd like to be notified when these features become available :)
July 3, 2024
The resources, reference material and support that this app provides is amazing. I am not an expert web developer by any means but I have been able to do some amazing things with Spark Layer because of how well they've documented their how-to's and user manuals and references etc. A couple times I've needed to reach out to them directly for assistance and firstly, their AI chatbot has been able to get me 90% of the answers I need but when I've been stuck, a real person responded very quickly and helps me get the rest of the way. I was helped today by Daniel and he was super helpful and was able to trouble shoot a coding related issue I was getting nowhere with. He figured it out and I was able to move on with my day! Thanks Daniel!
Thanks so much for taking the time to leave a review, we really appreciate the great feedback and will pass it onto our Support team!
July 3, 2024
I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.
We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!
June 28, 2024
This app - and the team behind it - rock. Great (and affordable) B2B features, backed up by first class support. The support team is the best I've dealt with. Know their stuff. Responsive and super helpful
Thank you, this is great to hear! We're enjoying working with you, too :)
June 26, 2024
Very good customer service !!! fast to respond to solve my issues. this app really good to help my wholesale.
Thank you for the great feedback, we'll pass this onto our Support team!
June 25, 2024
World-class support and customer service! Sparkelayer delivers robust B2B functionalities to our store at an excellent value. We look forward to partnering with Sparklayer for many years and leveraging their current and future developments.
This is brilliant to hear, thank you so much for taking the time to leave a review!
June 18, 2024
Great service great app. Very friendly and fast when it comes to resolving inquiries.
Thanks so much for the great feedback!
June 14, 2024
Excellent app and even better customer support. Really appreciated having the help from the team, especially Cameron and Chris. Does everything it's supposed to, constantly being improved with new features, and most importantly my customers love it.
Thank you for taking the time to leave a review, and for the great feedback - we've passed this onto our team!
June 6, 2024
Super easy to use, for the more complicated parts (as being a non technical person), I received all the help I needed and all very fast. The app runs smoothly and support is amazing. I was just going to test out the free trial, but I already decided to keep using it. Thanks a lot!
Thank you for leaving such a great review - we're really pleased you're enjoying using SparkLayer and will pass this onto our Support team!
June 4, 2024
Great customer service - always helpful and fast to respond! Love the theme that is included with the quick order forms. Powerful features and extremely customizable while being easy to use. 5 stars!
This is great to hear, thanks so much for taking the time to leave a review!
June 3, 2024
The app works great! We have ran into some kinks, but the team has been very responsive and able to solve all the issues in a timely manner.
This is great to hear, thank you for taking the time to leave a review - we're enjoying working with you!
June 3, 2024
Sparklayer is an outstanding cost effective solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution.. Well done Sparklayer !
Thank you for taking the time to leave a review - we're so glad you're enjoying using SparkLayer!