SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
222
chart
#903
All reviews
Rating Breakdown
Review RSS Feed
June 4, 2024
Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.
We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team. It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP! We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!
May 18, 2024
This app has been incredible in getting our store from a direct B2C store to both a B2C and B2B store without needing to upgrade to Shopify Plus. The suite of features provided work flawlessly in being able to show current stock levels, hide items from B2C customers and reformat the store's layout when a B2B customer is logged in. Their support team has also been top tier in handling any and any issue that arose and every request concerning customization of the platform for our B2B customers.
Thank you for leaving such a great review, we're really enjoying working with you!
May 16, 2024
Sparklayer brings many professional and useful features for B2B business. They also have a great client support.
Thank you for taking the time to leave a review!
May 15, 2024
This is the best B2B app for Shopify I've found. I've used it for over six months on another e-shop without any issues. Chris, Justas, and the support team are fantastic, always willing to help and very responsive.
Thank you for the review - it's great to hear you're enjoying SparkLayer! We'll pass your feedback onto our team :)
May 10, 2024
This app has been great for my wholesale store needs. I have different inventory between wholesale/retail, so I needed to make 2 stores. Some things I've wanted to do are a little complex, but the support is super helpful and will often make the edits I request if they're too hard for me to do.
Thank you for taking the time to leave such great feedback, we'll pass it on to the team!
May 10, 2024
Great app. Does everything we need it to. Great support. Recommended.
This is great to hear, thank you :)
May 6, 2024
Support is very helpful in getting the app setup and working with your shopify store.
Thank you for leaving such a great review!
April 26, 2024
Very customizable, which is great, but can be a little daunting to those not familiar with Liquid and CSS. For our few hiccups, the support team has been incredible and very quick to respond. This is a really cool application and allows for a ton of flexibility over our old system!
Great to hear you're enjoying SparkLayer and are now fully set up - we'll pass your feedback to our Support team, thank you!
April 25, 2024
life changing app. very uncomfortable at first in pricing, but for the difference it made in wholesale business. hats off. a must have b2b solution. don't care about the price. if you need a good interface and convenience for your clients for ur b2b business. this is app. thanks sparklayer team.
Thank you for leaving a review, we're really glad to hear you're enjoying using the app and are set up for success :)
April 25, 2024
Highly Recommend Sparklayer, we were building a B2B only shop for our pro clients with restricted pricing and visibility based on tiers, and the app was perfect for our needs and much more affordable than Shopify Plus. Their Support team is also top notch! We had a lot of little customizations that we needed to implement and they were able to either help us install them, or point us in the right direction if it wasn't something relevant to their app. Very responsive, extremely friendly, and highly recommend!
Thank you for taking the time to leave us a review - great to hear you're enjoying using SparkLayer! We'll share your feedback with our team!
April 25, 2024
I can count on one hand the number of times I have felt compelled to write a review. This app is one of them. I was trying to launch my wholesale store and realized I needed a Shopify store. I then realized that a lot of the standard settings do not work for the wholesale model. I started trying to piece together different apps, each of which only did 1 thing of a long list of requirements. A fellow business owner recommended this app to me, and I am so glad they did. Not only does this app offer all but 1 of my requirements (I will learn to live without that one for a while), but the team was SO HELPFUL and SO RESPONSIVE that within 2 days or so from installing, I am ready to launch my store. Hooray! The customer service, timeline, friendliness, usability for endusers of my site etc. is off the charts thanks to this app.
Wow, what great feedback - thank you so much for taking the time to leave this review! We're enjoying working with you and will pass this onto the team :)
April 18, 2024
Ben is amazing! Very fast response time! Support is amazing
Thank you for leaving a review, we'll pass this onto Ben!
April 17, 2024
Fantastic powerful app with great features and support.
Thank you for taking the time to leave us a review! We're enjoying working with you :)
April 9, 2024
It's a great app and we love using it. Their customer support is amazing!!
Thanks so much for leaving a review, we'll pass this to our Support team!
April 5, 2024
This app saved our store BEST B2B APP on shopify!!! We recently had the pleasure of partnering with Sparklayer to address the challenges our B2B customers faced when ordering through Shopify. The results were not just impressive but transformative, and we couldn't be more delighted with the outcome. From the outset, Sparklayer demonstrated an unparalleled level of commitment to understanding our needs and crafting solutions tailored precisely to our requirements. Their expertise in Shopify integration proved invaluable as they seamlessly implemented features that significantly improved our conversion rates. One of the standout aspects of working with Sparklayer is their exceptional design sensibility. The interface they created not only streamlined the ordering process but also enhanced the overall user experience, garnering positive feedback from our customers. What truly sets Sparklayer apart is their unwavering dedication to customer satisfaction. They consistently went above and beyond to address any issues that arose, even when the problems extended beyond their immediate scope of responsibility. Their willingness to tackle challenges head-on, without additional charges, underscores their commitment to excellence and customer-centric approach. Moreover, Sparklayer didn't just stop at resolving technical issues; they also provided invaluable guidance and insights to optimize our Shopify store further. Their proactive involvement and strategic advice have proven instrumental in maximizing the potential of our online platform. In summary, Sparklayer has not only provided us with a robust solution for B2B ordering on Shopify but has also proven to be a trusted partner invested in our success. Their expertise, exceptional service, and willingness to go the extra mile make them a standout choice for anyone seeking to enhance their e-commerce capabilities. We wholeheartedly recommend Sparklayer to any business looking to elevate their online presence and drive meaningful results.
Wow - what a review! Thank you for taking the time to leaving such incredible feedback, we'll share it with the team as it's always great to hear from our customers :) We're enjoying working with you and looking forward to the future of our partnership!
April 4, 2024
Their customer support is unmatched, They helped us get to a b2b solution, set things up, adapted to all the changes we needed and still continue to support us through their friendly staff interactions + quick implementation! Honestly a one-of-a-kind experience from a third party software. Huge fans of the experience and the software!
Thanks so much for the brilliant feedback, we're really enjoying working with you :)
March 22, 2024
Hands down the best B2B app for Shopify. Docs are clear and support is top notch! We needed some custom adjustments and they helped us out right away. I have tried most of the B2B apps on Shopify but most lack good UI/UX for B2B customers and Sparklayer solves this!
Thank you so much for the great feedback - we're glad you liked the Help Docs and we'll pass your words onto our Support team!
March 22, 2024
I'm still in the process of custimizing the app to my needs and i regularly turn to the support team for help, in which they are great at! First impression of the app is very good, can't wait to really work with it :-)
Thank you for taking the time to leave a review - we're really enjoying working with you!