SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
210
chart
#712
All reviews
Rating Breakdown
Review RSS Feed
April 18, 2024
Ben is amazing! Very fast response time! Support is amazing
Thank you for leaving a review, we'll pass this onto Ben!
April 17, 2024
Fantastic powerful app with great features and support.
Thank you for taking the time to leave us a review! We're enjoying working with you :)
April 9, 2024
It's a great app and we love using it. Their customer support is amazing!!
Thanks so much for leaving a review, we'll pass this to our Support team!
April 5, 2024
This app saved our store BEST B2B APP on shopify!!! We recently had the pleasure of partnering with Sparklayer to address the challenges our B2B customers faced when ordering through Shopify. The results were not just impressive but transformative, and we couldn't be more delighted with the outcome. From the outset, Sparklayer demonstrated an unparalleled level of commitment to understanding our needs and crafting solutions tailored precisely to our requirements. Their expertise in Shopify integration proved invaluable as they seamlessly implemented features that significantly improved our conversion rates. One of the standout aspects of working with Sparklayer is their exceptional design sensibility. The interface they created not only streamlined the ordering process but also enhanced the overall user experience, garnering positive feedback from our customers. What truly sets Sparklayer apart is their unwavering dedication to customer satisfaction. They consistently went above and beyond to address any issues that arose, even when the problems extended beyond their immediate scope of responsibility. Their willingness to tackle challenges head-on, without additional charges, underscores their commitment to excellence and customer-centric approach. Moreover, Sparklayer didn't just stop at resolving technical issues; they also provided invaluable guidance and insights to optimize our Shopify store further. Their proactive involvement and strategic advice have proven instrumental in maximizing the potential of our online platform. In summary, Sparklayer has not only provided us with a robust solution for B2B ordering on Shopify but has also proven to be a trusted partner invested in our success. Their expertise, exceptional service, and willingness to go the extra mile make them a standout choice for anyone seeking to enhance their e-commerce capabilities. We wholeheartedly recommend Sparklayer to any business looking to elevate their online presence and drive meaningful results.
Wow - what a review! Thank you for taking the time to leaving such incredible feedback, we'll share it with the team as it's always great to hear from our customers :) We're enjoying working with you and looking forward to the future of our partnership!
April 4, 2024
Their customer support is unmatched, They helped us get to a b2b solution, set things up, adapted to all the changes we needed and still continue to support us through their friendly staff interactions + quick implementation! Honestly a one-of-a-kind experience from a third party software. Huge fans of the experience and the software!
Thanks so much for the brilliant feedback, we're really enjoying working with you :)
March 22, 2024
Hands down the best B2B app for Shopify. Docs are clear and support is top notch! We needed some custom adjustments and they helped us out right away. I have tried most of the B2B apps on Shopify but most lack good UI/UX for B2B customers and Sparklayer solves this!
Thank you so much for the great feedback - we're glad you liked the Help Docs and we'll pass your words onto our Support team!
March 22, 2024
I'm still in the process of custimizing the app to my needs and i regularly turn to the support team for help, in which they are great at! First impression of the app is very good, can't wait to really work with it :-)
Thank you for taking the time to leave a review - we're really enjoying working with you!
March 22, 2024
So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.
Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)
March 20, 2024
We switched to Shopify some weeks ago and the biggest headache was a functional B2B solution. We already tested 3 Apps, but none of them worked really well. With SparkLayer everything works really good, it looks good, the service is fast and really competent. Just after only few hours I was able to start with the B2B solution, especially because of the fast customer service. Great job! I am thrilled about the app and the customer service
This is great to hear, thank you so much for taking the time to leave a review - we're really enjoying working with you :)
March 20, 2024
customer service is quick and easy to work with. So many more features than other wholesale apps I have used.
Thank you for leaving a review, we really appreciate it!
March 20, 2024
This app is fantastic! It integrates seamlessly with our store and operates flawlessly. The support team is always helpful and professional, promptly addressing my needs with patience.
Thank you for taking the time to leave a review, we'll pass this onto the team - we're really enjoying working with you!
March 19, 2024
The best B2B app for Shopify. So flexible, and....the support is outstanding.
This is so great to hear, thank you for taking the time to leave a review!
March 15, 2024
This app is the only reason Shopify works for my business, and the support has been 1st class! We are able to provide special discounts to authorized customers while still selling to the public at our regular retail pricing.
Thank you for taking the time to leave such great feedback, we're enjoying working with you!
March 11, 2024
Currently not so satisfied with the app service. Our page suddenly disappeared where customers can sign up to view the B2B section. This page was thoroughly tested through so we know it existed.... The website goes online tomorrow so I open the chat, see the person typing and suddenly no response.
Thank you for your feedback and we're sorry if you're experienced issues with your registration form. Our team have been in contact to clarify the exact issue and we're on hand as soon as you're ready! We hope you're enjoying using SparkLayer and just let us know if we can help any further.
March 8, 2024
Incredible customer support. Still have some development opportunties but I'm happy to be part of the journey.
Thank you for taking the time to leave a review, we're enjoying working with you!
March 6, 2024
The customer support was and is still amazing!
Thanks so much for the great feedback, we'll pass it on to our team :)
March 5, 2024
As a customer who recently left Shopify Plus services, we were looking for an app that could fill the void for our B2B customers. Although we're just starting with the app, everything from customer service to the implementation, and ordering has been top notch. Highly recommend giving it a try if you are on the fence.
Thank you for the feedback, great to hear you're set up for success - we're looking forward to continuing working with you!
March 1, 2024
The app is great, and the support is just fabulous! Super quick answers and very helpful. Moreover, the team will help you with everything you need to help set up the app or make custom improvements.
Thank you for the 5-star review, we really appreciate your feedback and are enjoying working with you!
Feb. 28, 2024
SparkLayer's B2B Shopify app has been a game-changer for our business operations, seamlessly integrating with our Shopify store to provide a robust B2B solution. One aspect that truly stands out is the exceptional support provided by their team. They are quick to respond, incredibly helpful, and go above and beyond to ensure any issues are resolved promptly, making the entire experience smooth and reliable. This high level of support has not only enhanced our confidence in using the app but also significantly contributed to its efficiency and effectiveness. SparkLayer is undoubtedly a valuable asset for any B2B business looking to leverage Shopify to its full potential. Their commitment to quality and customer satisfaction is evident, and we highly recommend this app to anyone looking to elevate their B2B operations.
Wow, thank you so much for the incredible feedback! We've passed this onto the team and really appreciate you taking the time to share your experience with us - great to be working with you!