SparkLayer B2B & Wholesale
All reviews
SparkLayer has been a great fit for our store. The support team is fast, considerate, professional, and brings a bit of humour along the way too, which is always appreciated when you’re sorting tech. It's a strong wholesale platform backed by a support team that genuinely cares, plus the Sales Agent feature has been brilliant for our business because some of our customers still like to chat with us directly. It’s also been vital for making sure wholesale pricing, GST, and customer-specific details are correct.
Thank you so much for leaving such a brilliant review, great to hear you're enjoying using SparkLayer!
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Though we had a bit tricky constellation (retailer section with special discounts and shipping fees and also section for clubs to order free brochures) this app was the perfect solution for us. Especially with help from a very dedicated customer support (thanks again, Cameron!) we are now able to run our b2c shopify-shop finally also for b2b customers. Very glad it works!
This is so great to hear, thank you for taking the time to leave a review! We've shared your kind feedback with Cameron, and totally agree that he's brilliant :)
The app works really well for us and the SparkLayer support team are always great.
Thanks for leaving us a review! We'd love to learn how to create a 5-star experience for you, so please feel free to reach out and book one of our bespoke 1:1 consultation calls :) These free sessions are designed to help you get the most out of your plan with us and provide any additional onboarding, training, or support you need - please drop [email protected] an email and we'll go from there!
This app has helped our business so much. Allowing us to efficiently handle Service Members & Dealers all in one. It's great that they allow you to set group specific shipping rules. The developers/support team are also incredible. It's real people for one & they take our requests or issues seriously. They have done several app improvements since we have been utilizing SparkLayer. Keep up the great work!
Wow, what brilliant feedback - thank you for sharing! It's great to hear that you're finding SparkLayer helpful in scaling your B2B :)
TOP! Danke an den super Support!
Danke! :)
The SparkLayer team are incredibly helpful. They fixed an issue we were having promptly and also worked with us to refine how the app elements display on our site. Outstanding support and customer service from start to finish. Highly recommend working with SparkLayer to add B2B functionality to your shopify site.
Wow, thanks so much for sharing such great feedback - we're really pleased you're enjoying SparkLayer! We'll be sure to pass your kind words on to our team :)
I strongly recommend this B2B app, we've tested many of the B2B apps offered on Shopify Store and to be honest, nothing comes close! The support is amazing. Keep up the good work :-)
Great app, great support. Really. The team has been super involved to answer every question that I had (and I had quite a lot!). I recommend Sparklayer 100%.
This is fantastic to hear, thank you for sharing your feedback! We'll share this with our support team as we also think they're great :)
SparkLayer adds essential B2B features to Shopify without the high cost of the native B2B plan. The app is easy to use, the documentation is detailed and clear, and the support team is friendly, extremly fast, and very helpful. Definitely recommend it for everyone looking for B2B solutions!
This is all so great to hear, thank you for taking the time to leave us a review!
We’ve had a wonderful experience working with Sparklayer. Their platform is intuitive and integrates seamlessly into our workflow, but what truly stands out is their customer service. Their team is responsive, knowledgeable, and genuinely invested in helping their customers succeed. Questions are answered quickly, and solutions are provided thoughtfully and efficiently. It’s clear they value long-term relationships and take pride in supporting the brands they work with. We appreciate the level of care and attention they provide and highly recommend Sparklayer to any business looking for both strong functionality and exceptional support.
Thank you so much for leaving us a review! It's brilliant to hear how much you're enjoying SparkLayer - we'll be sure to pass this to the team to share the lovely feedback :)
Good option for enabling B2B alongside B2C shopify store. Works fine for us in France. Their team is very responsive and helpful.
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Great support!
Thank you for leaving us a review, we'll share this with our team!
great add with great service
Thanks so much for leaving us a review! :)
Works great with Shopify and Brightpearl. They're always on hand to give support.
Thanks for sharing your experience with SparkLayer, it's great to be working with you!
100%!
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Been loving Sparklayer so far! Their support is fantastic, from the very beginning stages of researching which app works best for my store, to complete set up. This app makes a huge upgrade for my b2b customers shopping experience than my last website/setup.
Wow, thanks for sharing such great feedback! We're so pleased to hear you're enjoying using SparkLayer :)
Thanks for leaving us a review! :)
How can something like tiered pricing be complicated to set up? I definitely do not advise this app. They also did not respond to our questions, only AI-generated replies. I’m tired of AI chatbots. And while our store was not live, we were charged 5 months total of 250$. It was saying free plan till we get our store live. unbelievable.
We’re very sorry to hear about your experience, and thank you for sharing your feedback with us about our tiered price lists. While the initial stage of setting up tiered price lists is currently manual, we provide full onboarding guidance and would be happy to jump on a call with you to go through this. It looks like a few members of our team have reached out since you raised an initial ticket. If you’d be open to giving us a second chance, you can simply reply to their emails, and we’ll go from there. We're sorry for any misunderstanding around pricing and are very happy to discuss this if you're open to exploring SparkLayer again.
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