SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
222
chart
#903
All reviews
Rating Breakdown
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March 22, 2024
So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.
Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)
March 20, 2024
We switched to Shopify some weeks ago and the biggest headache was a functional B2B solution. We already tested 3 Apps, but none of them worked really well. With SparkLayer everything works really good, it looks good, the service is fast and really competent. Just after only few hours I was able to start with the B2B solution, especially because of the fast customer service. Great job! I am thrilled about the app and the customer service
This is great to hear, thank you so much for taking the time to leave a review - we're really enjoying working with you :)
March 20, 2024
customer service is quick and easy to work with. So many more features than other wholesale apps I have used.
Thank you for leaving a review, we really appreciate it!
March 20, 2024
This app is fantastic! It integrates seamlessly with our store and operates flawlessly. The support team is always helpful and professional, promptly addressing my needs with patience.
Thank you for taking the time to leave a review, we'll pass this onto the team - we're really enjoying working with you!
March 19, 2024
The best B2B app for Shopify. So flexible, and....the support is outstanding.
This is so great to hear, thank you for taking the time to leave a review!
March 15, 2024
This app is the only reason Shopify works for my business, and the support has been 1st class! We are able to provide special discounts to authorized customers while still selling to the public at our regular retail pricing.
Thank you for taking the time to leave such great feedback, we're enjoying working with you!
March 11, 2024
Currently not so satisfied with the app service. Our page suddenly disappeared where customers can sign up to view the B2B section. This page was thoroughly tested through so we know it existed.... The website goes online tomorrow so I open the chat, see the person typing and suddenly no response.
Thank you for your feedback and we're sorry if you're experienced issues with your registration form. Our team have been in contact to clarify the exact issue and we're on hand as soon as you're ready! We hope you're enjoying using SparkLayer and just let us know if we can help any further.
March 8, 2024
Incredible customer support. Still have some development opportunties but I'm happy to be part of the journey.
Thank you for taking the time to leave a review, we're enjoying working with you!
March 6, 2024
The customer support was and is still amazing!
Thanks so much for the great feedback, we'll pass it on to our team :)
March 5, 2024
As a customer who recently left Shopify Plus services, we were looking for an app that could fill the void for our B2B customers. Although we're just starting with the app, everything from customer service to the implementation, and ordering has been top notch. Highly recommend giving it a try if you are on the fence.
Thank you for the feedback, great to hear you're set up for success - we're looking forward to continuing working with you!
March 1, 2024
The app is great, and the support is just fabulous! Super quick answers and very helpful. Moreover, the team will help you with everything you need to help set up the app or make custom improvements.
Thank you for the 5-star review, we really appreciate your feedback and are enjoying working with you!
Feb. 28, 2024
SparkLayer's B2B Shopify app has been a game-changer for our business operations, seamlessly integrating with our Shopify store to provide a robust B2B solution. One aspect that truly stands out is the exceptional support provided by their team. They are quick to respond, incredibly helpful, and go above and beyond to ensure any issues are resolved promptly, making the entire experience smooth and reliable. This high level of support has not only enhanced our confidence in using the app but also significantly contributed to its efficiency and effectiveness. SparkLayer is undoubtedly a valuable asset for any B2B business looking to leverage Shopify to its full potential. Their commitment to quality and customer satisfaction is evident, and we highly recommend this app to anyone looking to elevate their B2B operations.
Wow, thank you so much for the incredible feedback! We've passed this onto the team and really appreciate you taking the time to share your experience with us - great to be working with you!
Feb. 22, 2024
Great support, helped with setting up everything. After trying various b2b apps, this is definitely the most refined solution for us. Works seamlessly!!
Thank you for the brilliant feedback, we'll pass this onto our Support team! Great to hear you're enjoying SparkLayer :)
Feb. 22, 2024
Awesome support and exactly what I was looking for. Be aware that you might need some extra apps for minor extra features that you might need.
Thank you for taking the time to leave a review, we're enjoying working with you!
Feb. 21, 2024
After thoroughly researching a multitude of wholesale B2B Shopify apps, I felt SparkLayer was the most professional, up to date option. This was not something I wanted to test out 3 or 4 different apps before choosing the best option. After comparing the options I could tell SparkLayer was probably our best option. Another major point of difference was that I was able to schedule a live demo with a real human and it was someone from the actual SparkLayer team, not some outsourced employee from a different country like another demo I had. It has definitely proven to fill all our needs without any issues or conflicts with other apps or feature of our store. The implementation went very smoothly and they installed the code changes in our theme for us in very short time. Even with US/UK time zone differences, support is always very prompt and timely. It also worked very well right out of the box, our first customer we invited to use it was placing orders on it immediately after we invited them, and had no issues logging in and using the SparkLayer interface without any guidance or assistance from us.
Thanks so much for the great feedback, we're enjoying working with you, too! We'll pass this onto our Support team :)
Feb. 19, 2024
The single best Wholesale app we've ever used. It's FANTASTIC. I can't get over how simple, streamlined and easy it is to use. They set it up within 6 hours of downloading it, managed all the website integration which can be tricky sometimes. Had one small glitch occur and got a response in the live chat within 15 minutes saying what happened and that they'd fixed it. Superb App! I encourage you to download and use it, 10/10
Thank you for taking the time to leave a review. It's so great to hear you're enjoying using our app - we'll pass the feedback to our Support team!
Feb. 17, 2024
Perfect for our B2B requirements but even more so, the level of responsiveness, professionalism and knowledge about how to setup and optimise our wholesale channel has been invaluable. Specific shout out to Alex Dixey who has helped us tremendously. I spent a lot of time looking at a lot of different solutions and Sparklayer has my absolute endorsement and recommendation.
Thanks so much for taking the time to leave a review - we'll pass this on to Alex and the rest of the team!
Feb. 16, 2024
Brilliant customer service, easy setup.
Thanks for the great feedback!
Feb. 15, 2024
The technical support team is very attentive, they accompany you throughout the configuration process and are always ready to help, the application is quite powerful and perfectly adapted to what we needed to start selling B2B
This is great to hear, thank you for leaving us a review! We'll pass this on to the Support team, too