SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
210
chart
#712
All reviews
Rating Breakdown
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May 31, 2023
The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.
May 23, 2023
I really like how solid this app is built. The support is terrific. It's rare to find this good support on most Shopify apps.
June 16, 2023
I recently had the pleasure of start using the SparkLayer B2B app for my Shopify store, and I must say, the customer support truly exceeded my expectations. I was blown away by the speed and professionalism of the service provided. The developer team installed the app within a day, and they were readily available to address all of my questions and concerns. What impressed me even more was the extensive and well-written documentation provided. It made the setup process a breeze and allowed me to fully understand the app's functionalities. The user experience is exceptional, with a sleek and sharp design that is aesthetically pleasing. The front end of the app is well-thought-out and user-friendly. Not only did the app itself surpass my expectations, but the customer support team also went above and beyond to assist me with customizing the code. Their responsiveness and clear communication made the entire process seamless and efficient. In my experience, this app is undoubtedly the best B2B app I have come across. The level of support and the quality of the product are unparalleled. I highly recommend it to anyone looking for a top-notch solution for their Shopify store.
July 7, 2023
SparkLayer has allowed us to streamline our B2B business by simplifying our ordering process. The platform has thoughtfully been designed around the B2B function and allows us to provide a functional platform for our B2B Customers to use and operate.
April 26, 2023
This is the best Shopify app we have ever used, and we use a lot of apps for our store. The user interface on the store front end is elegant out of the box and easy to adapt in the rare instances you would need to. The backend system is well thought out and simple to use. And the customer service is 5* from the moment you install the app. We tested several other apps when trying to set up a B2B store and none came close. I would highly recommend this to anyone.
April 25, 2023
This really is a game-changing app for anyone that wants to run a wholesale (B2B or Hybrid B2B & D2C) online shop and not have to pay for Shopify Plus. It's fairly easy to set up although some dev experience would be advantageous when interpreting certain features. Fantastic customer support and development team. It's enabled WOW facial limited to port over from a limited WooCommerce store and have the confidence to further build and develop a wholesale offering. Highly recommended.
April 21, 2023
Only had the App installed for a week or so and it works great! A little complex to setup, I did the first couple of easy steps however the support team have been excellent and did the rest! I highly recommend so far :)
April 12, 2023
Great Customer Support! The app gives you everything you can expect for your b2b sales channel - keep up the good work guys!
April 10, 2023
I've tried most of the other wholesale solutions on the Shopify App Store and so far Spark Layer has been the most professional and complete product of them all. It's a real project to set up if you want it to be right and have different wholesale groups, so be prepared for that. It's also unnecessarily complicated in many ways and I feel that the ease of use could be simplified without losing any functionality. That said, the support has been great any time I have a question, but they don't work weekends and it can take a couple days to hear back. Overall I would definitely recommend if you are looking for a serious wholesale solution, but be prepared to invest some time into getting it properly set up.
April 6, 2023
We are extremely satisfied with the app. The features are amazing. Just like the documentation. You can tell that the developers of the app put a lot of effort into it. But what is even more important to us is the support behind it. The support is super fast and very helpful.
April 6, 2023
the app says that there is a free plan available. But after installation you are only able to select paid options
Thank you for your feedback, we do appreciate this could be more clearly stated on our Shopify app listing. Like many other Shopify apps, we do offer free plans for Shopify "development" and "partner" stores allowing merchants to install and test SparkLayer. This is also a great way for Shopify developers (or Shopify agencies) to evaluate our solution or even use it as a demo site. We are always happy to accommodate this! Once a merchant is ready to go live, they would typically implement SparkLayer on their "live Shopify store" and proceed to select a paid plan. For our Enterprise customers, we also offer an extended free trial (which is why you see the "Free" text above - this is unfortunately a limitation in how Shopify allow us to set up our app listing!). We will review how this can be adjusted to make it clearer for future merchants.
April 3, 2023
We were in need of an app that our sales team could use to place orders on behalf of customers in their territory. The team at Spark Layer have been super helpful in getting us setup and assisting us with any issues that we have. Keep up the great work guys!
Thank you for your kind review - we really appreciate the feedback!
March 27, 2023
the app had a rather significant flaw: it didn't include any fields for entering tax data (Id tax, Vat number, etc.) to issue the invoice. I received fast and decisive assistance and they entered these fields in the checkout form: well done!
Thank you for your feedback. We do partner with a number of Shopify apps who offer ways to capture Tax information, we will review how we can make this more accessible for our customers!
March 21, 2023
Really great product with great service. It really quick launch B2B for our Shopify website and very easy to use.
Thanks for your review, we're here if you need anything else!
March 13, 2023
Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance. The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you. The app has limitations imposed by Shopify API and SparkLayer is up front about these and provides you with options to work around these limitations with the use of other apps. We highly recommend this App and the team behind it!
Thank you!
March 7, 2023
Excellent easy to use platform with much interaction that can be adapted to our business. Superb support, especially with the onboarding process.
March 2, 2023
Good App! Great customer service, very supportive team! They helped get everything live and working in a sort period of time
March 1, 2023
bang on the money. THANK YOU Sparklayer for understanding what we all needed and making it a simple process to implement. Orders are up and running and making a world of difference to our business and customer experience. :-)
Feb. 21, 2023
Great app that layers perfectly into your pre-existing theme. Fantastic technical support. The entire process was incredibly smooth.
Feb. 16, 2023
Great app, does exactly what a small company with wholesalers needs to do! Great customercare that answered very quickly and have been so patient with me.