SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
223
chart
#914
All reviews
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April 12, 2023
Great Customer Support! The app gives you everything you can expect for your b2b sales channel - keep up the good work guys!
April 10, 2023
I've tried most of the other wholesale solutions on the Shopify App Store and so far Spark Layer has been the most professional and complete product of them all. It's a real project to set up if you want it to be right and have different wholesale groups, so be prepared for that. It's also unnecessarily complicated in many ways and I feel that the ease of use could be simplified without losing any functionality. That said, the support has been great any time I have a question, but they don't work weekends and it can take a couple days to hear back. Overall I would definitely recommend if you are looking for a serious wholesale solution, but be prepared to invest some time into getting it properly set up.
April 6, 2023
We are extremely satisfied with the app. The features are amazing. Just like the documentation. You can tell that the developers of the app put a lot of effort into it. But what is even more important to us is the support behind it. The support is super fast and very helpful.
April 6, 2023
the app says that there is a free plan available. But after installation you are only able to select paid options
Thank you for your feedback, we do appreciate this could be more clearly stated on our Shopify app listing. Like many other Shopify apps, we do offer free plans for Shopify "development" and "partner" stores allowing merchants to install and test SparkLayer. This is also a great way for Shopify developers (or Shopify agencies) to evaluate our solution or even use it as a demo site. We are always happy to accommodate this! Once a merchant is ready to go live, they would typically implement SparkLayer on their "live Shopify store" and proceed to select a paid plan. For our Enterprise customers, we also offer an extended free trial (which is why you see the "Free" text above - this is unfortunately a limitation in how Shopify allow us to set up our app listing!). We will review how this can be adjusted to make it clearer for future merchants.
April 3, 2023
We were in need of an app that our sales team could use to place orders on behalf of customers in their territory. The team at Spark Layer have been super helpful in getting us setup and assisting us with any issues that we have. Keep up the great work guys!
Thank you for your kind review - we really appreciate the feedback!
March 27, 2023
the app had a rather significant flaw: it didn't include any fields for entering tax data (Id tax, Vat number, etc.) to issue the invoice. I received fast and decisive assistance and they entered these fields in the checkout form: well done!
Thank you for your feedback. We do partner with a number of Shopify apps who offer ways to capture Tax information, we will review how we can make this more accessible for our customers!
March 21, 2023
Really great product with great service. It really quick launch B2B for our Shopify website and very easy to use.
Thanks for your review, we're here if you need anything else!
March 13, 2023
Our team cannot express how incredible the SparkLayer team is with words. They exceeded every expectation in regard to customer service and implementation assistance. The app itself is very intuitive and thoroughly documented. It's possible to install this entirely on your own but we highly recommend allowing the SparkLayer team to assist you. The app has limitations imposed by Shopify API and SparkLayer is up front about these and provides you with options to work around these limitations with the use of other apps. We highly recommend this App and the team behind it!
Thank you!
March 7, 2023
Excellent easy to use platform with much interaction that can be adapted to our business. Superb support, especially with the onboarding process.
March 2, 2023
Good App! Great customer service, very supportive team! They helped get everything live and working in a sort period of time
March 1, 2023
bang on the money. THANK YOU Sparklayer for understanding what we all needed and making it a simple process to implement. Orders are up and running and making a world of difference to our business and customer experience. :-)
Feb. 21, 2023
Great app that layers perfectly into your pre-existing theme. Fantastic technical support. The entire process was incredibly smooth.
Feb. 16, 2023
Great app, does exactly what a small company with wholesalers needs to do! Great customercare that answered very quickly and have been so patient with me.
Feb. 13, 2023
This solution integrates beautifully with our website, providing an easy-to-use interface to our trade customers. Support team is great and goes the extra mile. Roadmap looks promising too (even more features coming!).
Feb. 13, 2023
Great app that makes a very professional appearance for a B2B shop - although the cost is very high! I also find it difficult because there is a lot of work to be done on the code and you are always dependent on the support of Spark Layer if you cannot do it by yourself. The support is great, and they guys always helped me immediately. To be honest, a good support is my expectation at this monthly price. We are still at the beginning and testing the app. Overall, it’s by far the best and most professional app for a B2B shop.
Feb. 6, 2023
A fantastic app with a fantastic team behind it. There is no problem that they cannot resolve within a few hours. Exceptional assistance. This B2B app does everything our fashion B2B needs and they are constantly developing new features for it. Great job. Thanks.
Jan. 26, 2023
great app, takes a little work setting up but does it's job once it is done. Will recommend to anyone with b2b
Jan. 24, 2023
They have a wonderful customer support and help you in the process. Despite that, the B2B configurations are exactly what you want in a B2B site!
Jan. 23, 2023
A powerful app that does a lot for the B2B experience on Shopify. The team are quick to respond and appear to be making improvements along the way.
Jan. 12, 2023
SparkLayer is a great B2B application that has solved several problems we were attempting to answer for our ecommerce site. Rhys and the SparkLayer development team has been great and very responsive to our messages. The support from them has been instrumental in our setup process of our Shopify store. I can not recommend them enough!