SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
210
chart
#712
All reviews
Rating Breakdown
Feb. 13, 2023
This solution integrates beautifully with our website, providing an easy-to-use interface to our trade customers. Support team is great and goes the extra mile. Roadmap looks promising too (even more features coming!).
Feb. 13, 2023
Great app that makes a very professional appearance for a B2B shop - although the cost is very high! I also find it difficult because there is a lot of work to be done on the code and you are always dependent on the support of Spark Layer if you cannot do it by yourself. The support is great, and they guys always helped me immediately. To be honest, a good support is my expectation at this monthly price. We are still at the beginning and testing the app. Overall, it’s by far the best and most professional app for a B2B shop.
Feb. 6, 2023
A fantastic app with a fantastic team behind it. There is no problem that they cannot resolve within a few hours. Exceptional assistance. This B2B app does everything our fashion B2B needs and they are constantly developing new features for it. Great job. Thanks.
Jan. 26, 2023
great app, takes a little work setting up but does it's job once it is done. Will recommend to anyone with b2b
Jan. 24, 2023
They have a wonderful customer support and help you in the process. Despite that, the B2B configurations are exactly what you want in a B2B site!
Jan. 23, 2023
A powerful app that does a lot for the B2B experience on Shopify. The team are quick to respond and appear to be making improvements along the way.
Jan. 12, 2023
SparkLayer is a great B2B application that has solved several problems we were attempting to answer for our ecommerce site. Rhys and the SparkLayer development team has been great and very responsive to our messages. The support from them has been instrumental in our setup process of our Shopify store. I can not recommend them enough!
Jan. 11, 2023
*Robust solution with a lot of B2B features, and integrations with other solutions. *Documentation is above and beyond. *The app gets frequent updates with new features. *Setup might be a little bit complicated especially if using themes other than the "Dawn" theme, but the support always help. *The support is friendly and takes and try to help even outside their scope, but sometimes there are some delays. Definitely recommend trying the app for anyone looking for B2B solution.
Jan. 5, 2023
Sparklayer added all the features Shopify's Wholesale and B2B solutions were missing, and their support has been amazing. It's a super simple app to get up and running and their support is there to help with any issues. We had a lot of added complexities in a large migration from another system and Sparklayer's tech team helped us every step of the way. Our B2B/Wholesale sales team and our developers are all extremely impressed and happy with the decision to use Sparklayer.
Dec. 29, 2022
We have tried and failed using several solutions for B2B on Shopify. This is the first app that we have tried that actually delivers. It could be complicated, but Sparklayer makes it simple. And it evolved all the time, with new functions that you didn't know you needed :). They have a great library of support guides that will help you get started. We could only ask for the multi currency/ Markets to be more developed since we are using two currencies. But I am told it is in the works! You won't be disappointed.
Dec. 19, 2022
Excellent app. Very great support to get this installed. I can't wait to start utilizing this for our enterprise customers. It does take a bit of work to get things started, but the directions are very clear.
Dec. 17, 2022
The app is sooooo complicated. You have to upload pricing via a CSV file. Customer support only available mon-friday. I do not recommend!
We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!
Dec. 15, 2022
Excellent customer service to match an excellent wholesale app. Loaded with features and customization capabilities, this wholesale app is the best I've found on the app store. It even allows you to offer alternative shipping and payment options for B2B customers.
Thank you! Stay tuned for even more great features 🚀
Dec. 15, 2022
Works perfect! Service is perfect! Dream application for a B2C if you are searching for a B2B solution. Thank you
Thank you for your kind feedback 😊
Dec. 12, 2022
Great support, plenty of features and a lot of ongoing development. A lot of features were introduced in the past half year. Very happy with this app.
Thank you for your feedback, we're glad you're enjoying our new features too!
Dec. 11, 2022
Great application , probably the best out there right now. The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .
We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.
Nov. 30, 2022
Looking for a really strong B2B solution with the possibility for multiple price lists, and advanced B2B handling this is a must-try App. Also really happy with the professional and helpful support to get it running just the way you want.
Thank you so much for the feedback!
Jan. 10, 2024
Great features to have, customer services are excellent! When I have any issues, I just left them a message, then found it's solved the second day. Wonderful people and wonderful tech.
Thank you! A pleasure to help 😊
Jan. 27, 2023
It took me a while to decide which B2B wholesale app to select but I'm so glad I picked this one! The app is very well made and the service is incredible, you feel like you have your own IT team behind you! If you're looking to build a solid B2B portal, this is the app you need !!
Always happy to help no matter how technical!
Nov. 16, 2022
Before finding SparkLayer, I went through almost all the other apps with B2B solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch as they helped me out very quickly several times during the setup process. I am happy to make a recommendation – thanks to the whole team, from devs to support staff! Edit: I almost forgot about the extensive help guide library, which is unlike anything I've seen on a Shopify app before. And if you can't figure out how to do something despite this, there's always support waiting to help you. But I'm repeating myself... In a nutshell: This app is amazing. :)
Thank you very much for you review! We're constantly improving our help guides and support, it's great to have such positive feedback 😊