All reviews

Rating Breakdown

  • 5
    93% (195 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Feb. 13, 2023

This solution integrates beautifully with our website, providing an easy-to-use interface to our trade customers. Support team is great and goes the extra mile. Roadmap looks promising too (even more features coming!).

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Great app that makes a very professional appearance for a B2B shop - although the cost is very high! I also find it difficult because there is a lot of work to be done on the code and you are always dependent on the support of Spark Layer if you cannot do it by yourself. The support is great, and they guys always helped me immediately. To be honest, a good support is my expectation at this monthly price. We are still at the beginning and testing the app. Overall, it’s by far the best and most professional app for a B2B shop.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

A fantastic app with a fantastic team behind it. There is no problem that they cannot resolve within a few hours. Exceptional assistance. This B2B app does everything our fashion B2B needs and they are constantly developing new features for it. Great job. Thanks.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

great app, takes a little work setting up but does it's job once it is done. Will recommend to anyone with b2b

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

They have a wonderful customer support and help you in the process. Despite that, the B2B configurations are exactly what you want in a B2B site!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

A powerful app that does a lot for the B2B experience on Shopify. The team are quick to respond and appear to be making improvements along the way.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

SparkLayer is a great B2B application that has solved several problems we were attempting to answer for our ecommerce site. Rhys and the SparkLayer development team has been great and very responsive to our messages. The support from them has been instrumental in our setup process of our Shopify store. I can not recommend them enough!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

*Robust solution with a lot of B2B features, and integrations with other solutions. *Documentation is above and beyond. *The app gets frequent updates with new features. *Setup might be a little bit complicated especially if using themes other than the "Dawn" theme, but the support always help. *The support is friendly and takes and try to help even outside their scope, but sometimes there are some delays. Definitely recommend trying the app for anyone looking for B2B solution.

Store

Nidham

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Sparklayer added all the features Shopify's Wholesale and B2B solutions were missing, and their support has been amazing. It's a super simple app to get up and running and their support is there to help with any issues. We had a lot of added complexities in a large migration from another system and Sparklayer's tech team helped us every step of the way. Our B2B/Wholesale sales team and our developers are all extremely impressed and happy with the decision to use Sparklayer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 29, 2022

We have tried and failed using several solutions for B2B on Shopify. This is the first app that we have tried that actually delivers. It could be complicated, but Sparklayer makes it simple. And it evolved all the time, with new functions that you didn't know you needed :). They have a great library of support guides that will help you get started. We could only ask for the multi currency/ Markets to be more developed since we are using two currencies. But I am told it is in the works! You won't be disappointed.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 19, 2022

Excellent app. Very great support to get this installed. I can't wait to start utilizing this for our enterprise customers. It does take a bit of work to get things started, but the directions are very clear.

Using app

7 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 17, 2022

The app is sooooo complicated. You have to upload pricing via a CSV file. Customer support only available mon-friday. I do not recommend!

Using app

32 minutes

Total reviews

20

Average rating

3.2

Developer Reply

We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!

5 / 5 Share

Dec. 15, 2022

Excellent customer service to match an excellent wholesale app. Loaded with features and customization capabilities, this wholesale app is the best I've found on the app store. It even allows you to offer alternative shipping and payment options for B2B customers.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Stay tuned for even more great features 🚀

5 / 5 Share

Dec. 15, 2022

Works perfect! Service is perfect! Dream application for a B2C if you are searching for a B2B solution. Thank you

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind feedback 😊

5 / 5 Share

Dec. 12, 2022

Great support, plenty of features and a lot of ongoing development. A lot of features were introduced in the past half year. Very happy with this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback, we're glad you're enjoying our new features too!

2 / 5 Share

Dec. 11, 2022

Great application , probably the best out there right now. The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .

Using app

10 months

Total reviews

6

Average rating

3.8

Developer Reply

We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.

5 / 5 Share

Nov. 30, 2022

Looking for a really strong B2B solution with the possibility for multiple price lists, and advanced B2B handling this is a must-try App. Also really happy with the professional and helpful support to get it running just the way you want.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback!

5 / 5 Share

Jan. 10, 2024

Great features to have, customer services are excellent! When I have any issues, I just left them a message, then found it's solved the second day. Wonderful people and wonderful tech.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! A pleasure to help 😊

5 / 5 Share

Jan. 27, 2023

It took me a while to decide which B2B wholesale app to select but I'm so glad I picked this one! The app is very well made and the service is incredible, you feel like you have your own IT team behind you! If you're looking to build a solid B2B portal, this is the app you need !!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Always happy to help no matter how technical!

5 / 5 Share

Nov. 16, 2022

Before finding SparkLayer, I went through almost all the other apps with B2B solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch as they helped me out very quickly several times during the setup process. I am happy to make a recommendation – thanks to the whole team, from devs to support staff! Edit: I almost forgot about the extensive help guide library, which is unlike anything I've seen on a Shopify app before. And if you can't figure out how to do something despite this, there's always support waiting to help you. But I'm repeating myself... In a nutshell: This app is amazing. :)

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for you review! We're constantly improving our help guides and support, it's great to have such positive feedback 😊