Spocket: US & EU Dropshipping

Bonjour, Nous sommes sincèrement désolés pour cette expérience et comprenons parfaitement votre frustration. Après vérification, les prélèvements peuvent parfois apparaître lorsque l’annulation n’a pas été finalisée avant la date de renouvellement ou lorsqu’elle est effectuée via le store (App Store / Google Play), qui gère directement la facturation. Cela dit, ce n’est pas l’expérience que nous souhaitons offrir. Nous vous invitons à nous recontacter directement à [email protected] avec l’adresse e-mail utilisée lors de l’inscription afin que nous puissions vérifier votre dossier et procéder au remboursement si celui-ci est dû. Merci de nous avoir signalé ce problème, et encore désolés pour la gêne occasionnée.

We’re sorry for the difficulties you encountered. Delayed order processing, inaccurate shipping information, and refund issues are not the experience we want for our users. Your feedback regarding supplier reliability has been shared with our team, as this is an area we take seriously and continue to improve. We understand your decision and appreciate you taking the time to leave an honest review. - Eleanor

We’re truly sorry for the frustration you experienced connecting Spocket to Shopify. That’s not the experience we aim to provide, and it’s clear we fell short here. We understand how disappointing it is to go back and forth with support without a clear resolution, especially when it impacts your business decisions. Your feedback highlights a gap we need to address, and we’re actively working on improving both our integration flow and support escalation process. If you’re open to it, we’d appreciate the chance to review your case more closely and ensure this issue is properly addressed. Please reach out to us again referencing this review so we can prioritize your request. Thank you for taking the time to share your experience. - Eleanor

We’re really sorry to hear about this experience, and we understand how frustrating that must be. This is definitely not the level of service we aim to provide. Sample delivery times can sometimes be affected by supplier or shipping issues, but waiting this long is not acceptable. Regarding billing, once a subscription is canceled, charges should not continue. We’d like to look into your account immediately and resolve both the sample and billing concerns. Please reach out to our support team at [email protected] with your account email so we can investigate and make this right as quickly as possible. - Eleanor

Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear that Spocket has helped you find high-quality US and EU suppliers and scale your store faster. Improving customer satisfaction is exactly what we aim for, and it’s great to know we’re supporting your growth. Wishing you continued success!We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for your feedback! We’re glad to hear you’re enjoying Spocket’s seamless dropshipping experience, reliable suppliers, and fast shipping. We appreciate your support and are excited to be part of your store’s growth. We're here for you! Happy dropshipping!- Eleanor 😊

We really appreciate your review! It’s awesome to hear that sourcing from the US and Europe helped speed up shipping and boost customer satisfaction. Thanks for being part of Spocket! We're here for you! Happy dropshipping!- Eleanor 😊

Thank you so much for the kind words! We’re really glad to hear that Spocket is helping you deliver quality products and a great customer experience. Building a strong supplier network, smooth app performance, and seamless Shopify integration are top priorities for us, so it means a lot to know they’re making a difference for your business. We appreciate you taking the time to share your experience and wish you continued success with your store! - Eleanor

Thank you for your thoughtful feedback! We’re thrilled to hear that you find Spocket reliable and professional, with high-quality products, trusted suppliers, and fast shipping that helps boost customer satisfaction. It’s great to know our Shopify integration and user-friendly app are making dropshipping easier for you. We’re happy to have you in the Spocket community and wish you continued success! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

Thank you so much for your kind words and thoughtful feedback! We’re glad to hear that Spocket has helped streamline your dropshipping workflow and support your business growth. It’s great to know that the automation features, competitive pricing, faster shipping, and intuitive dashboard are making a positive impact on your efficiency and scalability. We truly appreciate your support and trust in Spocket, and we’re excited to continue supporting your long-term success. If there’s ever anything we can do to enhance your experience further, our team is always here to help. 🚀 - Eleanor

We’re truly sorry to hear about your experience and understand how frustrating this situation has been. This is not the level of service we aim to provide, and we recognize the serious impact order cancellations, delays, and communication gaps can have on your business. Supplier-side cancellations and fulfillment delays are issues we actively work to minimize, and we acknowledge that in your case the resolution process took far longer than acceptable. We also take shipping errors and unanswered complaints very seriously, as these do not reflect our standards. Your feedback has been escalated internally for further review, and we would like the opportunity to properly investigate what went wrong and determine whether a resolution is still possible. Please contact us directly at [email protected] with your account details and reference this review so our senior support team can follow up accordingly. We appreciate you bringing these concerns to our attention, as feedback like this helps us identify gaps and improve our platform.

Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying Spocket’s intuitive dashboard, smooth product imports, and time-saving automation features. It’s especially great to know that our reliable suppliers, fast shipping options, and transparent pricing are helping you build trust with your customers. We’re also glad our support team has been helpful along the way. Your recommendation means a lot to us, and we’re proud to support both new and experienced store owners on their journey. Wishing you continued success, and we’re always here if you need anything! 🚀 - Eleanor

Thank you so much for your positive feedback! We’re delighted to hear that you value Spocket’s reliability and professionalism. Our curated network of high-quality suppliers—especially from the US and EU—is designed to help merchants offer faster shipping and better product standards, so it’s great to know this has had a positive impact on your customer satisfaction. We truly appreciate your support and look forward to continuing to help your business grow. If you ever need assistance or have suggestions, our team is always here to help! 🚀 - Eleanor

Thank you for sharing your experience! We’re glad to hear that Spocket’s automation and seamless order syncing are helping you keep inventory up to date and avoid overselling. Making fulfillment smoother and giving merchants peace of mind is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for your kind words! We’re glad to hear that Spocket’s professional feel, product quality, and branded invoicing are helping your store build trust. It’s also great to know our support team has been responsive and clear — we know how important quick, reliable answers are when scaling your business. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for sharing your experience! We’re thrilled to hear that working with US suppliers through Spocket has helped you cut shipping times, improve customer satisfaction, and save hours every week. Making product imports, order syncing, and fulfillment smooth so merchants like you can focus on growing your business is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for the feedback! We’re glad to hear that Spocket’s product selection, especially trending items, is helping you find products that convert. Supporting merchants in discovering the right products for their store is exactly what we aim for, and we’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for sharing your experience! We’re thrilled to hear that Spocket’s fast shipping has helped improve your customer satisfaction and boost repeat orders. Helping merchants deliver quickly and build trust with their customers is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for your feedback! We’re glad to hear that importing products and managing orders with Spocket is easy, and that the seamless Shopify sync is saving you time. Making fulfillment simple and helping merchants focus on growing their business is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for sharing your experience! We’re thrilled to hear that Spocket’s US and EU suppliers helped reduce your shipping times and improve your customers’ experience. Helping merchants deliver faster and grow their stores is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊