Spocket: US & EU Dropshipping
All reviews
Review RSS feed
Compared to other dropshipping apps, Spocket feels more professional. The product quality and branded invoicing helped my store look more trustworthy. Customer support actually responds and explains things clearly. That alone makes a big difference when you’re scaling and need quick answers.
Thank you for your kind words! We’re glad to hear that Spocket’s professional feel, product quality, and branded invoicing are helping your store build trust. It’s also great to know our support team has been responsive and clear — we know how important quick, reliable answers are when scaling your business. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
Spocket helped me cut shipping times by working with US suppliers. Faster delivery improved customer satisfaction and reduced refund requests. Worth it for serious sellers. Easy product imports, smooth order syncing, and reliable suppliers. It saves me hours every week and lets me focus on marketing instead of fulfillment issues.
Thank you for sharing your experience! We’re thrilled to hear that working with US suppliers through Spocket has helped you cut shipping times, improve customer satisfaction, and save hours every week. Making product imports, order syncing, and fulfillment smooth so merchants like you can focus on growing your business is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
Product selection is good, especially for trending items. It’s easy to find products that actually convert instead of generic listings.
Thank you for the feedback! We’re glad to hear that Spocket’s product selection, especially trending items, is helping you find products that convert. Supporting merchants in discovering the right products for their store is exactly what we aim for, and we’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
Shipping speed is the main reason I use Spocket. Being able to offer faster delivery has helped improve customer satisfaction and repeat orders.
Thank you for sharing your experience! We’re thrilled to hear that Spocket’s fast shipping has helped improve your customer satisfaction and boost repeat orders. Helping merchants deliver quickly and build trust with their customers is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
I like how easy it is to import products and manage orders. Everything syncs smoothly with Shopify, which saves me a lot of manual work.
Thank you for your feedback! We’re glad to hear that importing products and managing orders with Spocket is easy, and that the seamless Shopify sync is saving you time. Making fulfillment simple and helping merchants focus on growing their business is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
Spocket has been a solid upgrade for my store. The US and EU suppliers really helped reduce shipping times, and my customers noticed the difference almost immediately.
Thank you for sharing your experience! We’re thrilled to hear that Spocket’s US and EU suppliers helped reduce your shipping times and improve your customers’ experience. Helping merchants deliver faster and grow their stores is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
As a beginner in dropshipping, Spocket made everything so simple. The interface is clean, products are high quality, and I don’t have to worry about long shipping times. Integration with Shopify is seamless. This app gave me confidence to start my store the right way..
Thank you for sharing your experience! We’re so happy to hear that Spocket helped make your start in dropshipping simple and stress-free. It’s great to know the clean interface, high-quality products, faster shipping, and seamless Shopify integration gave you the confidence to launch your store the right way. We’re excited to be part of your journey, and we’re always here to support you as your business grows. Wishing you continued success! 🚀 - Eleanor
This app has been one of the worst customer experiences I have had on Shopify. I asked multiple times for my subscription to be cancelled and was told support would reach out because I could not cancel it on my own. No one ever contacted me and instead they continued charging my account. I ended up being billed more than $150.00 for a subscription I made very clear that I did not want. I had to change my card information and place a block on Spocket just to stop the charges from hitting my account. I have also filed a formal complaint with the BBB so future businesses do not go through this same situation. I recommend avoiding this app until they fix their billing practices and their complete lack of follow through from support.
We’re truly sorry to hear about your experience — this is not the level of service we aim to provide, and we completely understand your frustration. Your feedback is very serious, and we appreciate you bringing it to our attention. We apologize for the difficulty you faced canceling your subscription and for any charges that occurred after you requested assistance. This should never have happened. We’d like to investigate this immediately, ensure your subscription is fully cancelled, and review any charges that may need to be refunded. Please reach out to us directly at [email protected] with your account details so we can resolve this as quickly as possible. We know this experience has been upsetting, and we want to make it right. Thank you again for sharing your concerns — your feedback helps us improve our processes and prevent this from happening to anyone else. - Eleanor
downloaded app 10/20/25 did not use app, items were hard to find and not easy to drop, charged 54.99 on 11/9/25, unaware, once i became aware of charges deleted app on 11.26.25, was charged again 11.28.25 another $54.99. attempted to reach out using 24/7 chat on spocket website, waited 45 mins for response, no agent ever attempted to assist
We’re really sorry to hear about your experience, and we understand how frustrating unexpected charges and delays can be. Spocket subscriptions begin after the trial period unless canceled beforehand, which is likely why the charges occurred. Simply deleting the app does not automatically cancel the subscription, as it needs to be canceled directly from the account settings. That said, we’re concerned to hear about the difficulty you had reaching our support team. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience. We’d really like the opportunity to look into this for you and make things right. Please reach out to us directly at [email protected] with your account details so we can review the charges and assist you promptly. - Eleanor
At first, everything seemed fine. However, they soon started delaying their responses to my inquiries, the product inventory was often inaccurate and not updated, and they pressured me into accepting a 75% discount for a year to keep me locked in. I am still looking for something better.
Thank you for taking the time to share your experience. We’re sorry to hear that things didn’t go as smoothly as they should have. Delayed responses, inaccurate inventory information, and feeling pressured are absolutely not the standards we aim to uphold. We truly appreciate you bringing these issues to our attention feedback like yours helps us improve our systems and our overall customer experience. We’d really like the chance to review what happened and address any remaining concerns. Please feel free to reach out to us directly at [email protected], and a member of our team will personally assist you. Thank you again, and we hope we’ll have the opportunity to serve you better in the future. - Eleanor
Was somehow auto enrolled in alidrop dropshipping via this app. Despite requesting to cancel I have been charged every month since April. Shady practices here DO DONT DOWNLOAD
We’re really sorry to hear about your experience that’s definitely not how things should work. You should never be charged for something you didn’t intend to sign up for, and we understand how frustrating this must be. Please reach out to our support team at [email protected] so we can look into your account, stop any unwanted billing immediately, and issue any appropriate refunds. We take situations like this very seriously and want to make things right as quickly as possible. Thank you for bringing this to our attention.- Eleanor
Extremely Slow Support & Unresponsive Suppliers — Not Reliable for New Businesses I rarely leave negative reviews, but my experience with Spocket deserves a clear and honest account for other small business owners. I waited over a month for Spocket’s team to resolve an issue that prevented me from placing even a basic sample order. The supplier I selected never completed their Stripe setup, and while Spocket repeatedly said they were “following up,” there was no progress for weeks. During this time, I couldn’t order products, test anything, or properly operate my store. I had already built my website around these items, only to discover the supplier was completely unresponsive and effectively unreachable. When I eventually cancelled my subscription due to the platform being unusable, obtaining a refund became another prolonged process. I was initially offered partial compensation (20%) or a complimentary extension instead of a straightforward refund. After further escalation, Spocket agreed in writing to refund two months — however, only one month was refunded initially. What followed was a series of generic, repetitive responses and shifting support agents, with no clear timeline or confirmation for the second refund. Despite multiple follow-ups, the issue remained unresolved until I ultimately had to involve my bank to recover the remaining amount. While individual support agents were polite, the overall system feels fragmented and slow, particularly when supplier issues arise. For new businesses that rely on momentum, testing, and timely setup, this lack of responsiveness can be costly. I appreciate that the full refund was eventually completed, but the process involved unnecessary delays, inconsistent communication, and pressure to adjust or remove my honest review. For transparency and fairness to other merchants, I’m keeping this feedback public. If Spocket significantly improves supplier accountability and customer support consistency, I’d be open to revisiting this review. Until then, I recommend approaching with caution.
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration this situation caused. What you described is not the level of reliability or responsiveness we aim to provide, and I understand how damaging long delays can be—especially when you’re trying to get a new store off the ground. The delay with the supplier’s account verification and the lack of timely updates clearly created an unacceptable roadblock. While we did continue to follow up with the supplier, it’s clear that the process took far too long and left you without the ability to move forward. That’s on us, and we sincerely apologize for the impact this had on your launch timeline. Regarding your refund request, I’m sorry that experience also added to your frustration. We never want a customer to feel they’ve paid for a service they couldn’t properly use. If you’re open to it, we’d like to review your case again to ensure it was handled correctly and to see what we can do to make this right. Our team is actively working on improving supplier responsiveness, internal follow-up systems, and support resolution time so situations like this don’t happen again. Please feel free to reach out to us directly at [email protected] with your ticket number so we can take another look and assist you further. We genuinely appreciate your feedback—it helps us improve. Wishing you the best in your business journey, and thank you again for giving us the opportunity to listen and learn from your experience.- Eleanor
i paid 60/month for 3 months to test out during the development and the app had constant issues and failures, the support werent able to help ever and usually the solution is removing the app from your shop and readding. im tired of no actual support for the money you pay
Hi there, and thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced and that our support didn’t meet your expectations. This is not the experience we want for any of our customers. Our team has been actively improving stability and performance, and we understand how frustrating repeated troubleshooting steps—like reinstalling—can be. We’d really like the chance to take a closer, more personalized look at what happened in your case and make things right. If you’re open to it, please reach out to us directly with your store details so we can review your past tickets, address any unresolved issues, and see what we can do to regain your trust. Your time and investment matter to us, and we appreciate the opportunity to improve. - Eleanor
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
J'aime Spocket car les conseillers sont très réactifs et professionnelles. Je donne mention SPECIALE A JOE , il est très serviable et un bon conseil professionnel. Les produits sont de qualités et les délais de livraison sont rapides. Je vais le recommander a d'autres personnes sur mes réseaux ZITA LA BELLE ELITE
Merci infiniment pour votre magnifique retour, Zita ! 🌟 Nous sommes ravis d’apprendre que vous appréciez la réactivité et le professionnalisme de nos conseillers. Un merci tout particulier pour la mention spéciale à Joe — nous ne manquerons pas de lui transmettre vos compliments, cela lui fera énormément plaisir. Nous sommes également heureux de savoir que la qualité des produits et la rapidité des délais de livraison répondent à vos attentes. Votre recommandation auprès de votre réseau est la plus belle récompense pour notre équipe. Merci pour votre confiance et bienvenue dans la communauté Spocket. Nous vous souhaitons beaucoup de succès dans vos projets ! 🚀 - Eleanor 😊
top site
Thank you! We’re thrilled you think so — we’re always working to make the experience even better.- Eleanor
Be very careful with this app. It says you can install and test it for free, but it's all a lie. A few days later you receive a charge on your credit card. The worst part is that you can't get a refund, you can't remove your card, you can't cancel – it's a real trap... If you're thinking of installing it to try it out, don't do it.
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience it’s absolutely not the kind of frustration we want for any of our users. To clarify, the app does offer a free trial, and no charges should occur unless the subscription is activated after the trial period. We understand how frustrating unexpected charges can feel, and we’d never want anyone to feel misled. We’re always transparent about billing terms, and these details are also provided by the app store at the time of installation. Regarding cancellation and payment methods: subscription management, refunds, and card removal are all handled directly through the App Store/Google Play Store, not within our app. This means you can cancel at any time, and refund requests can be made through the store’s support channel. Still, we want to help make this right. If you’d like us to look into your case more closely or guide you through the steps, please contact our support team at [email protected] and we’ll be happy to assist you personally. Thank you again for bringing this to our attention. We appreciate the chance to improve.- Eleanor
I have been with other drop ship platforms. None are this fast and accurate and I missed something in my shop setup on my site and support was fast to be live and solved my issue in a few clicks. Doesn't get better than that.
Thank you so much for your thoughtful feedback! 🌟 We’re so glad to hear that you found the app easy to use and that Irene has been such a great help we’ll be sure to pass along your kind words to her! We really appreciate your input about the product import limit, too. Your experience helps us understand where we can make things clearer for new users, and we’re already looking at ways to improve communication around that feature. We’re happy to hear things are going better now, and we’re excited to continue supporting your growth. Thanks again for sharing your experience and for giving us the chance to improve! 🙌 We're here for you! Happy dropshipping!- Eleanor 😊
What I Love About Spocket 1. **3-7 Day US/EU Shipping** No more 30-day AliExpress nightmares. My customers get their calming beds and anxiety wraps in under a week — **perfect for pet parents planning trips**. 2. **Vetted, High-Quality Suppliers** Every product I import (4.7+ star ratings) arrives exactly as shown. No cheap knockoffs. My **108 Zen Travel Kit** looks premium — because it *is*. 3. **Seamless Shopify Sync** One-click import → auto-fulfillment → tracking updates sent to **[email protected]**. Orders flow like zen. 4. **Customer Support That Actually Cares** **Angelique from Support** is a *legend*. When my bank blocked a payment and my account got deactivated, she: - Deleted my accidental extra store - Reactivated my account in 24 hrs - Gave me a **30-day free subscription** → All with empathy, speed, and zero runaround. 5. **Profit-Friendly Pricing** - $14 bed → sell for $39.99 = **$20+ profit** - $8 spray → $24.99 = **$15 profit** - Flat $5 shipping + free over $50 = happy carts --- ### Real Talk: The Only “Con” - **Not free** ($24–$99/month), but the **time saved** and **customer trust** from fast shipping make it a no-brainer ROI. --- ### Verdict If you’re dropshipping in the US or Canada and want **fast, reliable, premium products** without the AliExpress gamble — **Spocket is your unfair advantage**. I launched **PetZenTrip108.com** in under 2 weeks, hit my first sale in 48 hours, and owe it all to Spocket’s speed, quality, and **Angelique’s superhero support**. **Try Spocket. Thank me (and Angelique) later.** *Joachim* *PetZenTrip108.com | [email protected]* ---
Wow — thank you so much for this incredibly thoughtful and detailed review, Joachim! 🙌 We’re thrilled to hear how Spocket has helped you launch PetZenTrip108.com so quickly and deliver a premium experience to your customers with fast US/EU shipping, high-quality suppliers, and seamless Shopify fulfillment. It’s especially rewarding to know that your customers are getting their products on time and exactly as expected. Wishing you continued success and many more zen-filled wins ahead — thanks for being part of the Spocket community! 🚀 We're here for you! Happy dropshipping!- Eleanor 😊
The app is easy to learn to use, especially for beginners, Irene is the best! I have so many questions and she always seems to know the answers. I would have appreciated knowing that there was a limit to how many products you could import at the beginning AND that that meant EVEN if you change your mind, so lets say you delete a product and replace it with another product, EVEN if you haven't even sold any units, it doesn't matter. It still counted against my 25 imported items. This was very frustrating when I was just starting out and had not even sold one item yet! Things are getting better, though so we'll see how it goes. So far so good!
Thank you so much for your thoughtful review! 🌟 We really appreciate your feedback about the product import limit, too. We understand how that could be frustrating when you’re just getting started, and we’re always looking for ways to make the experience clearer and smoother for our users. It’s great to hear that things are improving for you — we’re excited to see your continued success! 💛 Happy dropshipping!- Eleanor 😊
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.