Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
532
chart
#269
All reviews
Review RSS Feed
Aug. 27, 2024
amazing
Thank you so much for your kind words! We’re thrilled to hear you think it’s amazing. Your support means a lot to us. If you have any suggestions or need help with anything, just let us know. Enjoy! - Eleanor
Aug. 27, 2024
love it
Store
My Store
Using app
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Thank you so much for your enthusiasm! We're thrilled to hear you love it. If you have any suggestions or need assistance, feel free to reach out. We appreciate your support! - Eleanor
Aug. 26, 2024
Intuitive! and a time saver.
Thanks for the feedback! We’re glad you find the app intuitive and a time saver. If you have any tips or need further assistance, we’re here to help! - Eleanor
Aug. 25, 2024
Step by step easy to follow
Thank you for your feedback! We’re delighted to hear that you found our step-by-step instructions easy to follow. Our goal is to make things as clear and straightforward as possible. If you have any questions or need further assistance, please don’t hesitate to reach out. Thanks for your support! - Eleanor
Aug. 24, 2024
Its been a good experience especially customer support. Thanks a lot Spocket.
Thank you for your kind words! We’re thrilled to hear that you’ve had a good experience, and we’re especially pleased that our customer support has met your expectations. Providing excellent support is a priority for us, so your feedback means a lot. If you need any further assistance or have any more questions, don’t hesitate to reach out. Thanks for choosing Spocket! - Eleanor
Aug. 23, 2024
Super intuitive and easy to use!
thank you for your fantastic feedback! We’re delighted to hear that you find the app super intuitive and easy to use. Making the user experience as smooth as possible is our top priority, so it’s great to know we’re hitting the mark. If you have any questions or need any help, feel free to reach out. Thanks for your support - Eleanor
Aug. 23, 2024
ease of use
Thank you for your kind words! We’re delighted to hear that you find our app easy to use. Making things simple and user-friendly is a top priority for us. If you have any additional feedback or suggestions, we’d love to hear them. Thanks again for your support! - Eleanor
Aug. 19, 2024
Top
Thanks for the praise! We're delighted to hear that you consider us top-notch. If there's anything specific you love or if you have any suggestions for us, we'd love to hear them. Your feedback helps us continue to improve! - Eleanor
Sept. 5, 2024
I'm looking through Spocket for the millionth time after installing and reinstalling it. The real variety of products is in the aliexpress section which are just links to aliexpress products/sellers, not only can you import aliexpress for free with DSers, but blindly adding aliexpress linked products from spocket to your store is one sure way to ruin your reputation before you even start. Why? Most aliexpress products now are promoted by "CHOICE," the aliexpress version of Amazon, meaning aliexpress and choice will be all over the package your customer recieves. Meanwhile the US options are literally just random things added by random sellers they allow on the platform, looks like a thrift shop, bad images, immature and vague description etc, and we're expected to pay $40 just to get started building a thriftshop lol. Not to mention that their listings are so high expecting you to be okay with a few dollars, as if youre not going to be investing in paid ads which leaves you nothing. WARNINGGGGG: I never opted for a subscription plan, not even a free trial. Just downloaded it for a day to look at their offerings then uninstalled the app. My paypal said I have an "auto-pay" of $39.99 scheduled for Spocket, I signed in to my spocket account again, it was showing that I def have the free plan with no subscription on. I was only able to cancel the auto pay directly from my Paypal since the spocket account shows as free trial. I have no idea how it fished my paypal info, prob because paypal is connected to shopify. Beware, if you're credit card is the one connected to shopify the auto pay may not be as obvious. --- Update: They've been spamming me with emails a few times a week ever since my review, cc'ing almost everyone in their department. Bipolar as a company, leave me alone! Blocked them and reported as spam but still in my inbox, new email from one of their staff each time!!!
hank you for sharing your feedback and concerns. We understand your frustration regarding the product variety and integration with AliExpress. Spocket aims to provide a curated selection of high-quality products, and while we do offer access to products from various sources, including AliExpress, our goal is to help you find reliable and unique items for your store. We recommend reviewing the suppliers and products thoroughly to ensure they meet your quality standards and align with your brand's reputation. If you have any specific issues or need assistance with product selection, please reach out to our customer support team
Aug. 5, 2024
Ms. Elenor went above and beyond to resolve my situation, she was very professional and genuinely caring. She is by far the best Spocket Rep that knew what she was doing and applied her professionalism to make me a very happy customer and a long term business relationship. Ms. Elenor is a 11 out of 10....Thank You Helen Bot · Just now. Message…
Thank you so much for your wonderful feedback! We’re thrilled to hear that Ms. Eleanor provided such outstanding service and went above and beyond to resolve your situation. It’s great to know that her professionalism and care made a positive impact. We’ll be sure to pass along your kind words to her. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to continuing our business relationship with you!
Aug. 4, 2024
3rd class app and developers are not even trying to put any efforts in this app. It takes hours and hours to import products and sometimes no products are even imported. Now I deleted all my products from spocket still I can’t uninstall this app due to an error that says inventory is present in spocket. Don’t waste your time with this app.
We’re sorry to hear about your experience and apologize for the frustration you’ve encountered. Your feedback is important to us, and we take these issues seriously. Please reach out to our support team directly so we can investigate the problem with importing products and the uninstallation issue. We want to ensure that we resolve this for you as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to address your concerns. - Eleanor
Aug. 3, 2024
Great service for shops
Thank you for your kind words! We’re glad to hear that you find our service great for shops. Your satisfaction is important to us, and we’re here to support you with any further needs or questions. If there’s anything else we can assist with, just let us know! - Eleanor
Aug. 2, 2024
Quality products, great tags for customer finds
Thank you for your great feedback! We’re pleased to hear that you find our products to be of high quality and that the tags are helping with customer discovery. We strive to enhance your experience and make your store as successful as possible. If you have any more suggestions or need assistance, we’re here to help! - Eleanor
Aug. 1, 2024
Thank you for the 5 stars! We appreciate your feedback. If you have any specific thoughts or suggestions on how we can make your experience even better, please feel free to share. We’re here to help! - Eleanor
July 31, 2024
Thank you for choosing us and for being such a valued customer. We truly appreciate your support! - Eleanor
July 28, 2024
they said they had Free plans they don't
Thank you for sharing your experience. We appreciate your feedback and will use it to help enhance our service. We do have a free 14-day trial. If you're willing, could you please provide more details about your experience with Spocket via email at [email protected]? - Eleanor
July 23, 2024
Store
My Store
Using app
12 days
Thank you for taking the time to share your thoughts with us. We're sorry to hear that your experience with Spocket didn't quite meet your expectations. Can you please tell us more about what we could have done better? This feedback is invaluable in helping us improve our service and product offerings. Your input will help us get closer to delivering an exceptional experience for our customers. If there's anything we can do to make it right, please let us know via 24x7 live chat or email at [email protected]. - Erwin
July 20, 2024
i think this app has great potential to build businesses from scrath. as it helps big time to connect suppliers with businesses and brands.
That's exactly what we're all about - connecting suppliers with businesses and brands, and making it easy for them to grow and thrive. We believe that by providing a seamless and efficient way to find and source products, entrepreneurs can focus on what they do best - building and growing their business. - Erwin
July 19, 2024
We're thrilled that you're enjoying your experience with Spocket and that our platform has been meeting your needs. Your satisfaction means the world to us, and we're grateful for your continued support. - Erwin
July 17, 2024
We'd love to hear more about your experience with Spocket! If you have any feedback or suggestions, please don't hesitate to share them with us. We're always looking for ways to improve and appreciate your input. If you have any questions or need assistance, we're here to help. - Erwin