All reviews

Rating Breakdown

  • 5
    78% (5,167 ratings)
  • 4
    9% (570 ratings)
  • 3
    2% (102 ratings)
  • 2
    1% (43 ratings)
  • 1
    5% (327 ratings)
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4 / 5 Share

April 8, 2023

Just started using socket but so far it's been really easy. I'm not tech savvy at all. So for me to be able to use socket easily is a game changer.

Store

Leah's

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Cool! Thanks for your feedback. We are glad you find the Spocket app quick and easy. Let's keep growing together. We are always available to help! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

4 / 5 Share

April 6, 2023

really it's a great app you can choose from a variety of marketable products that you can strengthen your store.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the wonderful feedback! We are so glad you find Spocket easy to use with the products you can add to your store. Looking forward to the success of your store! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

4 / 5 Share

April 3, 2023

I would recommend this app because its quick and easy to use. This is one of the most quickest apps to use.

Store

Zeus

Using app

5 months

Total reviews

7

Average rating

4.9

4 / 5 Share

April 1, 2023

Large quantity of US and EU products with fast delivery times. Site sometimes loads very slow, or freezes, though. I would like to see more larger, higher cost items such as more lawn mowers, trampolines, boats, kayaks, rafts, and things like that. I'll have to use another dropshipping service to add those items to my store. * Note: If attempting to sign up for the free trial, do NOT purchase the Yearly subscriptions because you do NOT get a free trial if you purchase yearly. I discovered this after paying for a year of Unicorn package, and they do NOT offer refunds.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2023

Good source of quality items for my store. Good filtering and search abilities. Very fast responses from support!

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Awesome! We appreciate your kind words! We are focusing on adding more products from the US/EU so you can have more selection. Contact us via live chat or email at [email protected] if you need assistance! - Irene

4 / 5 Share

March 22, 2023

nice product selection, good prices, need more US Manufacturers, lower shipping costs are always necessary

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Awesome! Thank you for using Spocket! We always do our best to make things work for you. We're glad to hear that you are loving our collections! - Irene

4 / 5 Share

March 21, 2023

First time using Spocket. Easy to use and adjust whatever you need to.

Using app

3 days

Total reviews

24

Average rating

4.8

Developer Reply

Thank you so much for taking the time to provide us with your positive feedback! Please don't hesitate to reach out to us if you have any questions or concerns. Thank you once again for your feedback, and we look forward to serving you again soon! - Irene

4 / 5 Share

May 27, 2023

Just starting out.... Pretty smooth so far.... More on it later... can't say much more than that.. later... Still in the beginning stages but I got to say that getting merch to my store can't get any easier or smoother.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We really appreciate you taking the time to share your experience with us, and we agree, Spocket is easy to navigate. Feel free to reach out to us if you need assistance and we'll be happy to assist you! - Irene

4 / 5 Share

March 10, 2023

Limited on products but has the ability to import products from AliExpress. Some products are shipping from European warehouses which is a huge plus. Great customer service. Thanks to Russell for all the help.

Store

Köksro

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Russel receives feedback. It will make his day!

4 / 5 Share

March 6, 2023

So easy to import products that are top quality and with good prices. Still testing out on my store will update my rating later.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the review! We have everything you will need for your store, and using the app is such a breeze. We aim to be the best app for all your dropshipping needs! Have an awesome day! - Irene

4 / 5 Share

Feb. 17, 2023

I had some questions about how to do some stuffs. Spencer really help me by answering my questions in a short delay !

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer receives feedback. It will make his day! - Irene

4 / 5 Share

Feb. 17, 2023

It is easy to operate and very user friendly, however I wish there were more toy and clothing selections .

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware. Reach out to us at [email protected] and we'll help you further with our extensive list of clothing and toy products! - Irene

4 / 5 Share

Feb. 15, 2023

easy to use but some stuff are expensive. They have quality stuff with great shipping. Definitely recommended.

Using app

About 17 hours

Total reviews

20

Average rating

4.8

Developer Reply

Thank you so much for your amazing feedback! Rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers that offer fast shipping. We hope to assist you again soon. Reach out to us at [email protected] anytime you need help - Irene

4 / 5 Share

Feb. 14, 2023

So far so good! Just installed and am adding great products to my store! I've anted to carry products by Red Herring Games for quite some time, and think this may be the best way to get their products into our customers hands!

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your positive feedback! It's part of our mission to keep empowering you to succeed. We will continue to add new products for you to choose from. If you need assistance, please contact us at [email protected]. - Irene

4 / 5 Share

Feb. 10, 2023

Recently had a good experience with customer service, product quality has improved over time. Overall happy with product

Using app

Almost 3 years

Total reviews

3

Average rating

3.3

Developer Reply

We are delighted that you enjoyed your experience; our Customer Support team will be delighted to read what you wrote. We're thrilled you found our product and app useful. If you need assistance, please contact us at [email protected]. - Irene

4 / 5 Share

March 7, 2023

Just started with Spocket. Good impression. Quick and useful support response via chat. Interesting collection of products. I was supported today by Russel. Great help. Patient and good grasp of the issue at hand. Kept promise to come back with a satisfactory answer/solution. Very good!!

Using app

2 months

Total reviews

8

Average rating

4.9

Developer Reply

Thanks for leaving us such a wonderful review. This kind of feedback is valued by every team member here and it gives us the motivation to continue developing our service. If you have any questions or concerns feel free to contact us. - Irene

4 / 5 Share

Feb. 9, 2023

Where I would love to leave a 5 star review, I have to mention that there have been a few issues... I like that I am able to find products that are shipped from the US which speeds up delivery time, but my first order the supplier stated that it was coming from the US but then shipped from China which meant I was giving my customer incorrect information on shipping times. My second order was great and shipped from the US and next day, so that made up for it. I did attempt to change my Empire membership billing information and thats were I started to consider cancelling because for some reason even though PayPal paid my monthly membership fee, I had previously updated it to my Shopify Balance card and it didn't take. Then when I cancelled the PayPal recurring agreement, my account on Spocket was cancelled completely! This is when things started to become very frustrating for me because even though I had PayPal transaction numbers that showed it was paid, they had to send my inquiry to billing who didnt respond after a week and I once again had to reach out through chat. And the worst part now was that I had a sale for a "premium" product that I wasn't able to complete checkout for my customer because my membership had "cancelled"! BUT My new support, ROBBIE, was able to fix the issue and get things resolved AND made sure that my next memberships fee was paid through the correct card. So THANK YOU ROBBIE! But at this point I have had 3 interactions with doing business on Spocket and 2 of them were strikes... Let's just hope I have no more, because I do seem to find products here that I cant find elsewhere and would really like to keep using them. Fingers crossed.

Store

BalSata

Using app

5 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for leaving feedback! We are always curious about how we can improve the experience the next time. We'd like to talk with you and look into your feedback further. I'll make sure to tell Robbie how much of a difference he made and how much we appreciate how he handled the situation. Robbie deserves a pat on the back! - Irene

4 / 5 Share

Jan. 25, 2023

Because of the areas that the shippers are in. I liked some of the items i also looked at. Plus you ladies are very helpful

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your awesome feedback! We are so glad to know that you love the app and find our support team helpful. Feel free to reach out to us if you need assistance. Have a lovely day! - Irene

4 / 5 Share

Jan. 19, 2023

Spocket is a good Dropshipping app for e-commerce Stores. You can find a variety of products to sell in your online store.

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate you taking the time to provide us with feedback. It is our pleasure to provide you with the best dropshipping app available, and rest assured that we will continue to strive. Have a fantastic day! - Irene

4 / 5 Share

Jan. 18, 2023

Very Good. Hoped to see more products in certain categories with good shipping time serving EU/UK. Still found many good items.

Using app

About 1 month

Total reviews

2

Average rating

2.5

Developer Reply

Thank you, The Beard man! We are glad that Spocket has met your expectation and it is our pleasure you love the categories and features. Rest assured that we are bringing more suppliers that can offer fast shipping. Have a lovely day! - Irene