Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
532
chart
#269
All reviews
Review RSS Feed
Dec. 20, 2022
I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!
Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always available to assist you if you need help! Thanks again, and have a wonderful day! - Erwin
Nov. 30, 2022
Spocket has a vast collection of goods from different niches with an affordable plan! If you're looking for US suppliers, I highly recommend them. Most importantly, their customer service is second to none. Specifically Ria, who helped me through multiple issues. Her professionalism, responsiveness, and eagerness to resolve issues promptly have provided me with a seamless experience with Spocket. Thank you!
Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Ria's assistance has made such a difference and has finally solved your problem. - Erwin
Nov. 28, 2022
Spocket is really easy to work with and has fast support responses. Will continue to use for my business
Awesome! Thanks for the wonderful review and for continuing to use the Spocket app. We really appreciate it! Feel free to reach out to us if you need help in the future. - Erwin
Nov. 13, 2022
I find really good products on here. What I really like is I can see if I'll make a profit based on shipping costs.
Wonderful! We are glad you are able to find good products on Spocket. We'll keep on adding more products for you to choose from. Reach out to us at [email protected] anytime you need help! - Erwin
Nov. 6, 2022
Gracias a la atención al cliente por parte de Lorena he entendido bien cómo funciona la aplicación Spocket Dropshipping. Es una excelente aplicación con múltiples artículos de todos los tipos. Gracias Lorena
Gracias por la reseña! Lorena está muy contenta de saber que está contento con la asistencia brindada. ¡Esperamos volver a asistirle pronto! -Erwin Translate: Thank you for the review! Lorena is so glad to hear that you are happy with the assistance provided. We hope to assist you again soon! - Erwin
Oct. 15, 2022
The customer support and services that I get from Spocket are always excellent. They made sure that the concerns raised and questions asked are addressed and answered properly. It gives you the feeling of security and that you're in good hands. Thanks to Russel for another great support and services tonight.
Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Russel to give her the recognition that she deserves. She was delighted to hear your feedback. - Erwin
Oct. 15, 2022
Vash was very quick to reply to my request and provide me with the most useful information to resolve my inquiry quickly. He also went above and beyond to follow up to ensure the resolution suited our needs. I love Spocket! I'm so glad I found them.
Thanks for your feedback and we're glad your inquiry was resolved quickly. Vash will be delighted to read your comment. Feel free to reach out to us if you need assistance again. Have a great day! - Erwin
Dec. 12, 2022
Надежный сервис! Центр помощи всегда на высоте. Лорена - очень отзывчивый менеджер. Большое спасибо!
Thank you for the wonderful review and for taking the time to share your feedback with Vash. We hope to assist you again soon! - Erwin
Oct. 8, 2022
I used the app to import my dropship products. Customer service is always helpful and attentive to all of my needs. Thank you so much.
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Have a lovely day! - Erwin
Sept. 2, 2022
Thanks to AJ I figured out my issue and am now back in business! Thank you AJ for helping this technology challenged girl!
Wonderful! We are glad that AJ was able to help you with your inquiry. Feel free to reach out to us if you need further assistance. Hope to serve you again soon - Erwin
Aug. 30, 2022
I'm still learning to use the app, just discovered it today. So far it has been pretty straight forward for the most part, i'm excited to see where this could take our business. Spencer has been extremely helpful and patient in answering all of my questions and gets back to me pretty fast. So far i would highly recommend this app especially if you are interested in shipping worldwide. I will update review as i start to use it more. But customer service has been amazing!
Thank you for taking a moment to share your experience at Spocket. Our team including Spencer is so glad to hear that you are happy with the assistance provided. We also appreciate you recommending Spocket. Your kind words encourage us to continue doing our best. We look forward to seeing you again soon. - Erwin
Oct. 23, 2023
Streamlining store owner processes are key to the democratization of e-commerce. Spocket is filling this role admirably. Right now at my request they're working feverishly on getting order fulfillment working on the mobile app. More recently, Ria helped me renew Spocket at a 50% discount. Previously it was Edrielle, who promptly updated me on an order status. Once before it was Leah, who was a good listener when I described what I believe to be a very common situation in which a customer felt at ease blackmailing me into issuing a refund because he knew the culture of online retail is prejudiced in favor of customers. Shopify should automate the adjudication of such disputes the same way they automate chargeback resolutions.
Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
Aug. 7, 2022
I expected nothing less than what spocket offers, and it delivered my needs. Easy and simple enough to use without difficulty; and saves a lot of time.
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
July 25, 2022
Very easy to use and absolutely AMAZING customer support. Russel helped answer all of my questions quickly and thoroughly with great detail so that I understood everything clearly. I am very pleased and happy with my choice to use Spocket for my new dropshipping store on Shopify. Highly recommended! :)
Thanks for your wonderful feedback! This has been shared with our entire team including Russel at Spocket. When we hear from happy users like you, we spread the positivity around! Hope to serve you again soon. - Erwin
Feb. 28, 2024
I love the app it has been exceptional in helping me run my business.The products are top notch and the customer service has been nothing short of sensational.Spocket has helped my transition as a business owner easier
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
June 16, 2023
I was helped by Rohini to help with the issue of a supplier not shipping out a product quickly. Rohini was great with follow up and prompt responses to my questions. I was very please with the chat help which was very speedy as well. I enjoy using spocket and the platform is clean and easy to navigate. Thank you Rohini for doing a great job.
Thanks for sharing your positive review of Melvin's service! It's part of our goal to continue to empower you towards success. We'll keep on adding more products for you to choose from. Reach out to us at [email protected] anytime you need help! -Erwin
July 9, 2022
Very easy app to use and to upload products, great customer service and support in all aspects definitely recommend it
Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your store. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
June 29, 2022
Melvin was a great help. He helped me push my products into my store and he also gave me useful tips!
Thanks for sharing your positive review of Melvin's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. - Erwin
June 27, 2022
Very fast response from customer service !! you get the information needed with documents too, a special thank for Jam
Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Jam. We look forward to assisting you again soon. -Erwin
Feb. 9, 2023
Spocket is hands down the best dropshipping app on the web. It's been a big boost for our sales and our customers love the products we get through them. Highly recommend!
Thanks for your awesome feedback! We are so glad to know that you love the app and find it helpful. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin