Spocket: US & EU Dropshipping

Oct. 21, 2018

This app has a great selection of products to choose from. It is so great that it has US drop shipping too

Jan. 12, 2019

I was happy to locate products shipping from the USA - some of the brands take forever to ship or update tracking almost not worth it when you have customers asking where their stuff is........quantities aren't always updated either and have left me canceling orders due to lack of inventory. Although Spocket did reach out I have continued to have the same slow shipping problems and have contacted them on multiple occasions regarding tracking information. Customer service is everything as well as prompt shipping times - PLEASE hold your vendors accountable on the listed shipping speed -or remove it entirely! Currently 1 order open and going on day 3 with no tracking - these are not made to order products (this is probably the 4th time same problems) I will be removing these products. The overall app has decent products that I would continue selling if they can work out the kinks with some of their vendors Update 1/11/19: Removed Spocket products from my store - canceled my paid service - my orders that were placed on 12/31 still had not shipped as of 1/10! After several attempts to get Spocket to contact the vendor finally it started tracking shipping. Another order on placed 1/2/19 - Still No Update from the Vendor on what the delay is... Still no tracking info - I had to refund the order. I have had issues with 75% of my orders either shipping delays, out of stock products.

March 31, 2018

Nice selection of items for my store.

Feb. 23, 2018

New "Spocketeer" here...Hey! I should charge Spocket fo that marketing idea, huh? But, that aside, any app which helps simplify the whole drop shipping universe is excellent, especially if it works effectively. Good app!

Feb. 20, 2018

I am on the fence between 3 and 4 stars. The interface is nice. With Australia, Canada, USA, and Spain vendors, most product descriptions are better than those limited to China, though some from China are also included. Restricting product searches to specific types of products yields limited results. Inventory is mostly apparel. Many items are nearly out of stock. If you hunt very well, you can end up with a few good products.

Feb. 18, 2018

Love the fact that you can source from the US. Great app, easy to use. I definitely recommend it. Andrea thepalmbeachbaby.com

Feb. 17, 2018

Love this app! Flat rate shipping and most products are delivered within 7days of ordering. The products are great too!

Feb. 17, 2018

Very easy to use as a new shop owner. I love that my niche items are of a great quality.

Feb. 14, 2018

Our site are semi drop shipping, but very easy to do drop shipping with Spocket when compare to other drop shipping models. Hope to see more skincare products.

Feb. 12, 2018

So easy to use and such a great selection of products available from so many different countries :)

Feb. 11, 2018

I really love this app and there is so many products to choose from. Thank you

Feb. 10, 2018

Very excited about this app! Thanks for providing such amazing service to Shopify store owners. :) www.clositherapi.com

Jan. 29, 2018

So far loving the selection of products! Perfect for my store. I have been looking for a good source of high quality products that drop ship from other countries, besides China.

Jan. 5, 2018

Very helpful, especially for beginners. I personally found the 5 video guides extremely useful.

June 26, 2018

Update 2: I am lowering to 1 star after sale experience Update 1: I am updating my review lower for these reasons A sale of a product that was listed as shipping from Canada was actually shipped from China and never reached the customer. The first issue is that if the source was correctly specified, we could have kept the customer informed of the timelines. Second issue is that there was a chargeback because the customer did not receive the product, which happens once in a while for China shipments. Spocket team was not able to do anything or refund the product cost. So we lost both ways, one to the customer for non receipt chargeback, and also the payment to Spocket. Since they have no ownership, and we cant talk to the product seller directly to resolve issues, it takes forever and this app is a waste of time and money. Just use Oberlo or other China product interfaces. 1. Depth of product offerings are low for my industry. However it may be good for other shops so no harm in trying out 2. The margins appear good, but if you do a deep search you will find that many products are available at lower retail than suggested. It may be good to start with, but eventually you will be tempted to move out of the app and build your own relationships with wholesale companies just to be competitive in the market, let alone save the monthly cost - always look at annual outflow of an app cost even if it looks fine on monthly basis. 3. Proves review counts and ratings do not paint the true picture. In this case you get a free month if you give a 5 star rating, so most people who install will give a 5 star rating in the first few days itself to get the free month, which leads to a ton of reviews done by people who have not experimented with the app, products and prices. 4. Having said that the app itself works fine, if they can sign up more wholesalers, avoid double dipping and reduce their margin on the products and rely on the monthly fee they may become competitive I will be removing this app. --- Just installed. First look seems fine. Tried importing 1 product and it went though easily. Let me test how it works and depth of product offerings before leaving a better review.

Dec. 25, 2017

Just signed up and loaded product into my store. Very easy to install and the product selection is great and reasonably priced. Look forward to a long and beneficial relationship.

Aug. 28, 2017

I start using Spocket and they have simply the BEST variety I could not find anywhere else

July 6, 2017

This app opens up opportunities. The support staff is very responsive. I had several concerns when starting to use the app and they were addressed right away. It's important to reach out to Etsy sellers first I believe before you start dropshipping their stuff but this is a really great way to connect and fulfill orders. Thanks Socket team!