Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
530
chart
#151
All reviews
Feb. 14, 2018
Our site are semi drop shipping, but very easy to do drop shipping with Spocket when compare to other drop shipping models. Hope to see more skincare products.
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Feb. 12, 2018
So easy to use and such a great selection of products available from so many different countries :)
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Feb. 11, 2018
I really love this app and there is so many products to choose from. Thank you
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Feb. 10, 2018
Very excited about this app! Thanks for providing such amazing service to Shopify store owners. :) www.clositherapi.com
Jan. 29, 2018
So far loving the selection of products! Perfect for my store. I have been looking for a good source of high quality products that drop ship from other countries, besides China.
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Jan. 5, 2018
Very helpful, especially for beginners. I personally found the 5 video guides extremely useful.
June 26, 2018
Update 2: I am lowering to 1 star after sale experience Update 1: I am updating my review lower for these reasons A sale of a product that was listed as shipping from Canada was actually shipped from China and never reached the customer. The first issue is that if the source was correctly specified, we could have kept the customer informed of the timelines. Second issue is that there was a chargeback because the customer did not receive the product, which happens once in a while for China shipments. Spocket team was not able to do anything or refund the product cost. So we lost both ways, one to the customer for non receipt chargeback, and also the payment to Spocket. Since they have no ownership, and we cant talk to the product seller directly to resolve issues, it takes forever and this app is a waste of time and money. Just use Oberlo or other China product interfaces. 1. Depth of product offerings are low for my industry. However it may be good for other shops so no harm in trying out 2. The margins appear good, but if you do a deep search you will find that many products are available at lower retail than suggested. It may be good to start with, but eventually you will be tempted to move out of the app and build your own relationships with wholesale companies just to be competitive in the market, let alone save the monthly cost - always look at annual outflow of an app cost even if it looks fine on monthly basis. 3. Proves review counts and ratings do not paint the true picture. In this case you get a free month if you give a 5 star rating, so most people who install will give a 5 star rating in the first few days itself to get the free month, which leads to a ton of reviews done by people who have not experimented with the app, products and prices. 4. Having said that the app itself works fine, if they can sign up more wholesalers, avoid double dipping and reduce their margin on the products and rely on the monthly fee they may become competitive I will be removing this app. --- Just installed. First look seems fine. Tried importing 1 product and it went though easily. Let me test how it works and depth of product offerings before leaving a better review.
I’m truly sorry to hear about the difficulties you’ve faced with our app and the lack of communication regarding your order. We understand how critical it is for new online shops to have reliable service and timely updates, and I apologize for the frustration this has caused. Here’s how we’re addressing these issues: Communication and Response Times: We are currently reviewing our support processes to ensure that responses are more timely and effective. It’s clear that we have fallen short in this area, and we’re committed to improving our communication. Order Fulfillment: We are investigating the delays in order fulfillment and tracking updates. Your experience indicates a need for us to better manage and prioritize orders to avoid similar issues in the future. Customer Priority: We want every customer to feel valued and supported. Your feedback highlights a significant concern, and we are taking steps to ensure that all customers receive the attention and service they deserve. Thank you for bringing these problems to our attention. Your feedback is invaluable in helping us improve. - Eleanor
Dec. 25, 2017
Just signed up and loaded product into my store. Very easy to install and the product selection is great and reasonably priced. Look forward to a long and beneficial relationship.
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Aug. 28, 2017
I start using Spocket and they have simply the BEST variety I could not find anywhere else
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
July 6, 2017
This app opens up opportunities. The support staff is very responsive. I had several concerns when starting to use the app and they were addressed right away. It's important to reach out to Etsy sellers first I believe before you start dropshipping their stuff but this is a really great way to connect and fulfill orders. Thanks Socket team!
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊