Spocket: US & EU Dropshipping
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Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app ^^
Hey there - that is so NICE of you. Thank you and welcome to Spocket!
Their Customer Service is one of the best that we have seen in Shopify's app store. They show us that they really care about us and want to take care of our concerns to make certain we are successful. It's all in the family and that is the way that they treat you--just like a loving family.
What a heartfelt message you left for us and we are overwhelmed with pride! We do care for our valued customers and it is true that we consider you a part of the Spocket family! We aim to provide a professional yet personal approach and you definitely will feel like royalty with the Spocket support team! Thank you.
I have found the suppliers run out of stock and don't restock for weeks on end. The products are FAR more expensive than AliExpress ..the shipping costs are extortionate. I wish the "cost" would import to Shopify along with the price etc. I always have to manually go in and maintain "cost" on Shopify after an import
Thanks for your feedback! We are grateful to hear your comment as this helps us know which areas in Spocket we need to improve on especially when it comes to suppliers. Someone from the Support team will be in touch and hopefully, get more insight on your end.
Too many "premium" products. Products that actually sell, are placed in this category. If spocket wants to be a leader in dropshipping, don't force people to pay for your premium plans.
Thank you for sharing your feedback — we truly appreciate you taking the time to let us know how you feel. We understand your concern about the number of products marked as "Premium." Our goal is to offer a wide range of high-quality items from reliable suppliers, and Premium products often come with faster shipping, better profit margins, and trusted sourcing, which many of our users look for. That said, we hear you. Striking the right balance between unique and Premium offerings is something we're continuously working on. Your input helps us make improvements, and we’ve shared your thoughts with our product team for review. Thanks again for your honest feedback. We’re here if you’d like to discuss further or need help finding high-performing products on your current plan. - Eleanor
This app helps us greatly in our business. Very easy to install and use. They have a great customer service team and very helpful.
Thanks a lot for your recommendation. We try our best to make Spocket as easy to use as possible and you'll be glad to know we have a lot more in store for you.
I like spocket. It is easy to use. The price is fair. They could expand selection. I would recommend this app for online start up dropshippers.
We are honored to be the frontline of your dropshipping business! Thank you for the recommendation, we are truly grateful!
There is a great collection of products here to choose from. When I'd get more sales coming in to justify the empire plan, I'll be changing to that to make it to where I don't need to have any caps on anything. Something that is also really nice is the way that you are able to personalize the invoices that your customers would get to make them branded by your store.
We are very happy that you are doing well with your store. Our product collections continue to increase by the hundreds everyday and we make sure that the products listed are of good quality. Please know that we are here whenever you need help and we will do our very best to be successful with you!
We use this app to fulfill orders for our customers. Even when in need of customer support it has been a very smooth experience. All of them are very kind and respond super quick finding solutions that make us and our customers very happy. We truly recommend them.
We are truly proud of our support team! Thank you for you commendation as this will add to their motivation to provide excellent customer service every single time!
Easy to use! So far we've added 50+ products to our online store. We've made a couple sales and the process is easy.
Our sincerest apologies if you felt that Spocket subscription fees are way too pricey and if you are not able to have the type of experience that other customers are enjoying especially those who have launched successful businesses dropshipping with Spocket. Should you feel that you are unable to make your business a success due to little product options with us, we would love to hear you out and if can you tell me any item you are hoping to see in the platform but is not there that could have added more impact to your niche? reach out to us at [email protected] or chat with us 24/7.
HORRIBLE BUSINESS. I signed up for yearly, but after I contacted them days after signing up to cancel because it didn't fit the right products for my store than I originally thought, they refused to give a refund of the $900 I was charged. How is this fair? I had to cancel and take the entire loss. BE WARNED. DO NOT SIGN UP FOR YEARLY.
We would like to sincerely thank you for your feedback! We want to assure you that Spocket will never charge you for anything other than what you have signed up for or purchased. Please know that it is our goal to make to provide a more streamlined process for our customers especially when it comes to payments so if you have suggestioons that you would love to share with us, we would truly appreciate it.
I NEVER write reviews but I just had to rave about the customer service I have received from the Spocket staff -- Kim, specifically, is AMAZING!! My customers love the clothes too. A+++
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you — we look forward to working and growing with you!
This app is amazing. I not only love the fact that there are suppliers that are from the US which means shipping is faster, but also love the quality of suppliers it provides. I made my very first sale thanks to Spocket and it was an amazing feeling.
Thank you for sharing your experience! We’re thrilled to hear that you appreciate our US-based suppliers and the quality they provide. Congratulations on making your very first sale that’s such an exciting milestone, and we’re so glad Spocket could help make it happen. We’re here to support you every step of the way! - Eleanor
So far so good. I don’t know why so many apps ask for reviews within the first minute after installation.
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Lots of US based suppliers with faster shipping! Perfect for another set of products to add to your store that are just from AliEx
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
I used this app to help me list on marketplaces. Seems great so far. Looking forward to the next steps. Fast installation of products
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
I'm new to Shopify and I'm getting ready to launch my store. I do have a few concerns about using Spocket. At first glance, the items and integration seem good. Also, I like the shorter shipping times. Here are my concerns, though. First, I signed up for the 250 products option but I didnt realize it was listing of the products vs selling. When I look at the next tier, there really aren't extra services just the option to list extra products. So, to stock my store, I have to use other vendors or pay the higher price before I see if the products sell as well as other vendors. Also, I paid for the full year and if I want to go upward, my option is only to pay for the larger amount full year. I'm trying to work with customer support to see how I can get the higher level and go to a monthly plan. This brings me to my second concern. 24/7 support means I can reach out 24/7 but they are not available 24/7. So, I can't seem to do business when it is convenient to me but rather it is convenient to them. And, since I can't talk to their vendors with an issue because they are the pass-through, this can cause a customer issue for me, a new store. I will say, the one time I had a vendor issue, they eventually responded and allowed someone from the vendor to reach out. This is why I'm giving three stars or it would be two stars. Stay tuned as I launch. I hope I don't have to eliminate them as a vendor. I really need a reliable vendor who ships out of North America.
Thank you for your honest and detailed feedback. We really appreciate you taking the time to share your experience. We’re glad to hear that you found the interface user-friendly and the product descriptions generally solid, especially from vendors in Australia, Canada, the USA, and Spain. We also appreciate you recognizing the effort it takes to find those “hidden gem” products know it can make a real difference. That said, we completely understand your concerns about limited search results and inventory levels, particularly within certain product categories. Expanding supplier diversity and improving stock availability are both areas we’re actively working on. Your feedback helps guide those improvements, and we’d love to hear more if you have specific categories or product types you’d like to see. Thanks again for helping us get better! - Eleanor
What an awesome app...Glad I found it! I am on my way to building my store and making some serious money. Thanks spocket!
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
This app is easy to navigate and import products to my shopify store. The prices are competitive the selection is good.
Thank you so much for your feedback! We're happy to hear that you're finding the platform easy to use and that you're enjoying the wide selection of products available. Feel free to reach out if you ever need assistance or have any questions we're here to help! - Eleanor
I rated 5 stars because I was asked to and got a free upgrade. Haven't tried the app yet. I look forward to seeing if it can link goods I already found to my shop for dropshipping
We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
This app is not useful, they said it is unlimited products, but its is not. It does not allow more then 20000 Products. We do not recommend this app.
Thank you for your feedback. We’re sorry to hear that you’re disappointed with the product limits. While our app does offer a broad range of features, we understand that limitations can be frustrating. We appreciate your input and will take it into consideration as we work to improve our service. If you have any specific issues or need assistance, please reach out to our support team. We’re here to help and address any concerns you may have.
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