Spocket: US & EU Dropshipping for Shopify

Spocket: US & EU Dropshipping

Dropship from Verified US & EU suppliers. Amazon Dropshipping.
Rating
3.7
Feedback
627
Reviews
Chart
#135
Shopify

All reviews

4 / 5 Share
April 13, 2020

Good selection of items to choice from for my new online store. Quality t-shirts and tank tops to fit my store's audience. I enjoyed the ease of locating products and adding them to my store. I wish shipping was faster.

Store Using app Total reviews Average rating
Developer Reply

I would like to thank you for sharing this great review of Spocket! Your review means a lot to us. Thank you for choosing Spocket. We look forward to doing business with you for many years to come! Team Spocket!

5 / 5 Share
April 9, 2020

Good selection of products. Would be better if they could source products at lower tiers of membership.

Store Using app Total reviews Average rating
buyepics.com 10 months 5 5.0
Developer Reply

Thank you for the feedback! Our plans and packages are constantly being reviewed by our research team to fit your needs! Glad to know you find our products good enough for your store. Thank you for choosing Spocket!

5 / 5 Share
April 8, 2020

I love this app. I'm able to easily find products I love. I can sort to get USA companies. It's also easy to then get the product into my store since they pre-fill so much for you and they make it so easy to understand. And a big huge plus for me is that I don't have to be concerned about inventory. They track all that and they even show in your store if it's out of stock, etc. Another great thing is the customer service. They are very fast, very nice, and very helpful. This app is making me money and that's the biggest plus!

Store Using app Total reviews Average rating
Treasure City Over 2 years 4 5.0
Developer Reply

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review re-affirms the hard work we put in every day. So thanks for your kind words and we look forward to more business with you!

1 / 5 Share
March 28, 2020

They don't have the type of item my store sell, not even 1 and it would have been nice to have been able to see that before being forced to sign up... Big waste of time

Store Using app Total reviews Average rating
Kpop Exchange 6 minutes 6 3.7
Developer Reply

We're sorry that you were not able to find the specific products that you were looking for to have on your store. Please note that Spocket does not in any way force anyone to sign up with us but we understand your concern. You can rest assured that our on boarding team is doing their best in order to add more products and suppliers everyday. We would be more than happy to point you to some of our recommended suppliers and products. Please feel free to reach out to us at [email protected] and we'll gladly help however we can! Looking forward to talking with you soon!

5 / 5 Share
March 11, 2020

works great! wish didn't have to pay.

Store Using app Total reviews Average rating
Www.babyblis.com Over 1 year 1 5.0
Developer Reply

Thank you so much for your feedback! Feel free to reach out if you ever need assistance or have any questions — we're here to help! - Eleanor

5 / 5 Share
March 10, 2020

Spocket is very easy to use and the range of products it offers is phenomenal. Certainly i would recommend Spocket to new store owners.

Store Using app Total reviews Average rating
MagicVentures 25 minutes 2 3.0
Developer Reply

Thank you for the trust MagicVentures!

4 / 5 Share
March 9, 2020

I love all the products! All the photos are great too! I wish you guys can get more clothing for men.

Store Using app Total reviews Average rating
Cali Genre About 1 month 1 4.0
Developer Reply

We are in the hunt for more suppliers and we'll definitely search for more in your requested niche.

5 / 5 Share
March 7, 2020

This is a great app. lots of great products! Has given me lots of choices for my store. so glad to have stumbled on this app. Everyone should give Spocket a try. Love the Premium products. Also love the quick shipping times. Can't wait to see all they have to offer!

Store Using app Total reviews Average rating
Bellas & Boys Clothing Company About 4 hours 1 5.0
Developer Reply

Thank you for trusting us and we'll continue to do our best to give you an awesome dropshipping experience!

5 / 5 Share
Feb. 19, 2020

Spocket is a must for any serious drop shipper. They showcase a great variety of quality products from the US and elsewhere and offer reliable customer service. Their unique and premium products are a great selling feature! The best dropshipping app on Shopify, no others come close! Their pricing plans are quite reasonable, considering what they offer.

Store Using app Total reviews Average rating
generationmerch 5 months 3 5.0
Developer Reply

We're super glad that you were able to find the products you need from our catalog. We hope they benefit you and your store greatly. All the best!

5 / 5 Share
Feb. 16, 2020

This App is Super Perfect , the Customer Service is brilliant & fast reply with full of help , i like everything in this app ,, keep it up guys

Store Using app Total reviews Average rating
Markemart 7 days 2 5.0
Developer Reply

We will definitely keep up the awesome service and the great features. We think you're perfect too! Thanks so much for the review.

1 / 5 Share
April 16, 2020

I have a business physically, with more than 500 products in 3 physical stores. I decided to put this App to add some products that I do not have, for online sales. I found myself with unqualified suppliers, very high shipping prices, the first trial order was canceled after 12 days of waiting. It was for me, I wanted to test the system before taking my clients. The customer service is incompetent, they never knew what happened to my shipment. they just told me wait until this day. Another one of the customer service seems racist. He does not know what Puerto Rico, Hawaii or Virgin Islands is part of the USA, and I treat in a contemptuous and minimizing way. or mentioning Mexico ?. I really never thought of meeting these types of people giving support services. Thanks for such a bad experience. I do not recommend this APP at all. -------------------------------------------------- Tengo un negocio físico, con más de 500 productos en 3 tiendas físicas. Decidí poner esta aplicación para agregar algunos productos que no tengo, para ventas en línea. Me encontré con proveedores no calificados, precios de envío muy altos, el primer pedido de prueba fue cancelado después de 12 días de espera. Era para mí, quería probar el sistema antes de llevar a mis clientes. El servicio al cliente es incompetente, nunca supieron lo que sucedió con mi envío. solo me dijeron que esperara hasta este día. Otro de los servicios al cliente parece racista. No sabe qué Puerto Rico, Hawái o las Islas Vírgenes son parte de los EE. UU., Y trato de una manera despectiva y minimizadora. o mencionando a México? Realmente nunca pensé en conocer a este tipo de personas que brindan servicios de apoyo. Gracias por tan mala experiencia. No recomiendo esta aplicación en absoluto

Store Using app Total reviews Average rating
Voceteo Outlet 2 months 6 3.7
Developer Reply

We can definitely assure you that you'll find the best of the best from our roster of US suppliers. Please feel free to drop us a message if you need assistance with your product search. In the meantime, we hope your usage of the app turns out great!

5 / 5 Share
Feb. 7, 2020

Just starting using this app. Looking good so far. Love being able to brand and having faster shipping times.

Store Using app Total reviews Average rating
Kadajoliga Crystals 38 minutes 1 5.0
Developer Reply

We hope your great experience lasts all throughout your time using the app! We're super thrilled to know that you're enjoying some of our features and we can't wait for you to start using the other awesome features the app can offer.

4 / 5 Share
Feb. 1, 2020

Good quality, fast shipping in Canada, I'm very satisfied of the service. I find the suscription price a bit expensive, but overall it's good!

Store Using app Total reviews Average rating
Espera boutique About 1 month 2 4.5
Developer Reply

Thanks for this feedback! While our subscription plans might seem pricey, we can assure you that the features you get for each will give you access to products and services that will help you find the right products for your store. In any case, we're glad to know that you're satisfied with the app so far!

5 / 5 Share
Feb. 1, 2020

i used this app to find best products with best delivery time.. so far I like what I see. and I wish I could see statistic of sales and orders of products

Store Using app Total reviews Average rating
deelulu 11 months 1 5.0
Developer Reply

We're glad we're of great service to you so far! Interesting feedback, by the way. Something we can consider when the team convenes every month to discuss improvements to the app!

5 / 5 Share
Jan. 27, 2020

Site easy to navigate to launch my first store. Customer service is great! Looking forward to using them in the future as well.

Store Using app Total reviews Average rating
Arnone Boutique 2 months 13 3.5
Developer Reply

We look forward to seeing what you can achieve in the next few months! We're absolutely glad that our Support team was able to help you out - their line is always open so don't hesitate to reach out.

5 / 5 Share
Jan. 25, 2020

Spocket is a great app for any entrepreneur that wants to start an online shop. The range of products is wide and in all ranges, you can find premium qualified products to offer to your customers.

Store Using app Total reviews Average rating
TRAVERĒ 9 months 1 5.0
Developer Reply

Thanks for the wonderful review! We did create and develop the app to make it easy to use, even for those with little to no knowledge of the e-commerce landscape. As well, we make sure we onboard suppliers that can provide you with only the best products.

1 / 5 Share
Jan. 7, 2020

STAY AWAY My nightmare with Spocket began 6 months ago. I liked the idea to have a subscription with spocket because It was a good option to add more products to my existing online store, that has been in the market for many years with a policy of same day shipping and great reputation, until spocket showed up. What a nightmare. The first problem that I had and kept having during my subscription, was the delay in shipments, the suppliers take more than what they say, which caused me a lot of chargeback fees and a lot of bad reviews. I still, after requesting the cancelation of the subscription, have 2 pending orders, one of those has a delay of more than 1 and a half month and the other more than 1 week delay, and this has happened many times. The second mayor issue happened when Spocket sent me, after 20 days without shipping an order, an email saying that I had to pay extra $70 dollars to ship the product, because the supplier was saying that. And Im talking about a little fanny bag. When I complained, first they cancelled the order without my consent, and then I complained for that and they told me, that if I wanted to reopen the order and ship it, I had to pay extra $70 dollars. After many chats with ramdom customer service people, finally, they reopened the order and ship it. The third problem and maybe the worst. One of its suppliers, that I picked to sell more than 100 products in my marketplace, is a complete scam. I had to refund and received returns of a lot orders because the photos of the products does not correspond in quality and design with the products delivered. After checking out everything I discovered that the photos of the swimshorts are renders made on a computer and are not photos of real products. (all this was shared on time with customer service, that is more like a psychologist who listen you but does not solve anything). I even requested refunds in some of the issues that I had and I refunded the customers, but the answer from customer service was always in circles, and always saying that they were going to send my request to financial, but never ever financial contacted me, and of course, never received a refund. My nightmare was almost every week, I got a lot of bad reputation and I never reported spocket or had a bad review, Because as a business owner I know how horrible is a bad review, and I never leave bad reviews. But after the last 1 month delay and a horrible review from a customer to my business I took the decision to tell my experience with a 1 star review. Immediately as magic somebody contacted me and offered me 3 free months to delete the message. Clearly I felt offended for the offer, I was not requesting to continue the subscription I was just cancelling this nightmare. But then they offered me refund me the value of 3 subscriptions to delete the comment. And my question was, but who is going to delete the comments of my customers on my social media?, this is insulting. But after a lot of time expressing my disappointment with this company I gave up, and I accepted to delete the comment if they cancel my subscription and refund me the value of 5 monthly $49 subscription. That was not going to repair all the damage this company made to my business, at least they were going to cancel my subscription. They waited on the phone to confirm that I deleted the comment, and after I did it, they confirmed me that they were going to refund me the value of 5 monthly subscriptions. Ok, the nightmare continued when I walked up in the morning and they refunded 4 times $19 dollars, but not only that, they were saying that refunded to expired credit cards. So they do not only bribed me, waited for me to do my part of the agreement, but also they did not comply with their part of the agreement. I dont know how this company is still in the market, and by the way guys, NOBODY is going to be rich or have a decent income, selling overpriced products, that are not shipped, that the photos are not the same as the delivered products, the customer service does not work at all, and do not maintain their word and any other marketplace sells the same products for less money. This is my experience, and has been a nightmare since week 1. And it keeps going and going, because, they made me delete my review, they have not delivered the delayed products from open orders, but also they sent the supposed refund (to delete the comment) for less than half of what they promised to an expired credit card. Never again Spocket. By the Way, the following is the last message the person from financial sent me today, how charm: "Ok thank you Andres. We do have sufficient evidence that we have provided you a full refund via Stripe. So we have maintained our end of the agreement, and we were, in fact, offering to go above and beyond. We will now engage our legal team as well if you feel that is the best course of action." Kaylee To be clear, I have explained many times that they are "refunding" the money, which is not the amount we agreed, to EXPIRED CREDIT CARDS, that no money is going to enter my account, but they keep saying the lie, because their interest is the DELETE THE COMMENT. I don't want to have business with a company that is damaging my reputation, but also is charging to damage my reputation, but also every time one of my customers place an order I can not sleep because I dont know if they are going to ship the order on time, or if I have to pay extra to ship it, or if the product has poor quality, does not look like the photos, or any other problem. A nightmare in progress!!! To be clear I was bribed to delete a comment, and they never pay their part of the agreement. The never pay me any compensation for the reputational damages to my business. I have a check with the amount they told me sent, I need to know the address to send it now.

Store Using app Total reviews Average rating
OUTFAIR 8 months 2 3.0
Developer Reply

Our sincerest apologies for the circumstances that you have experienced with us. We are sorry for the misunderstandings that you had with some of the scenarios that you mentioned. Please know that it is always our intention to be able to provide you with the best possible service that we promise. We still thank you for the understanding that you have extended to us. Please feel free to reach out to [email protected] anytime and we'll gladly answer any questions or concerns that you may have.

5 / 5 Share
June 5, 2023

So far my experience with this app has been good. Excellent customer service and lots of great products. I have had a few issues with orders, but the customer service has been quick to help out and get things sorted (thank you Rohini!). I do wish that there were more European suppliers as it can be challenging to find good products with reasonable shipping rates to Europe.

Store Using app Total reviews Average rating
San Rocco Italia Over 3 years 15 4.9
Developer Reply

Hi there! Thanks so much for this. Yes, we do understand that a wider selection of suppliers from the EU would prove beneficial to a lot of the merchants on the platform. Rest assured though that we regularly add suppliers on the platform so be sure to keep an eye out for more European selections soon!

5 / 5 Share
Nov. 23, 2019

Spocket is spot on! No auto-bot generic support via chat! Quick, quality responses to questions about processing and shipping times for drop ship product in the US. I wasted time clicking around on other competitor websites. I'm new at this, so having a real person respond was very reassuring. The rep even helped me find products that I was looking for by sending me direct links. My only regret is that I didn't start with Spocket first!

Store Using app Total reviews Average rating
En Route Passports About 2 hours 1 5.0
Developer Reply

We're truly happy to hear that we're able to assist you with your questions right away. We look forward to partner with you in your success! Happy Spocket-ing!

1 / 5 Share
Nov. 17, 2019

This Company LIES I was going to use this until I read one of the "success stories" on their blog and realized it was actually a FAKE story. When the supposed owner of the store in the case study replied to my comments, she dismissed my inquiries admitting that she didn't write the article, although the entire thing is written in 1st person as if she DID write it...which in itself is very misleading. She also couldn't even provide me with a business email from her store, to verify the story is true...and instead told me to DM an IG account that looked obviously fake (made just 2 weeks ago with only random indian guys as followers). For all I know this app may work, but I'd rather not work with a company that lies and makes up success stories to get people on their platform.

Store Using app Total reviews Average rating
Rave Bae Couture 3 months 1 1.0
Developer Reply

Thanks so much for taking the time to review our blogs. We believe you're pertaining to Erin. We can assure you that the story is in fact, real. Erin didn't write the article, we wrote it based on the interview we had with her. With this, her answers were adapted into first person. We're sure that a lot of other aspiring dropshippers are interested to know more about Erin so we understand why people would want to contact her directly. With the growth of her business and as much as she'd like to answer all questions, we could only assume that she attends to many tasks that ensure the her store runs smoothly.

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