Spocket: US & EU Dropshipping
All reviews
This app has helped me find great products with fast shipping and US warehouses.The best app so far!
Always happy to be of help! We're here anytime you need us. Thank you for putting your trust in Spocket!
I like the ease of use, pricing is fair but we will see how it works in the long run. Be aware however its tedious to get things going on the app with your Shopify store cause they force you to write a review before you can get heavenly involved with the site. So this is my review just to work on the site.
Thank you for your feedback! We do appreciate you letting us know about your experience so we can improve the way things work. You can be sure that we will take the appropriate actions. Please feel free to reach out to us at [email protected] in case there is anything we can help with. Thank you!
this app is amazing and the team at Spocket are even more amazing and work around the clock to help you I would say it is the best app for drop shipping.
We appreciate your feedback as it helps us boost our morale to go to even greater heights to provide you with the service you deserve! Thank you! Don't hesitate to always reach out to us!
Nice app fast shipping wish it had more variety on products from different vendors but all in all easy to use
Thank you! We are constantly adding more suppliers with more unique products so you can expect to see more in our future updates! You are also welcome to recommend any products and our on boarding team will look into finding or approving a supplier for that product. Feel free to reach out to [email protected] whenever you need to! Thank you for being with us!
I love this app, I have increased sales and traffic to my website by using the app. I make beaded and wire wrapped jewelry and adding items from Sprocket sales are up! Easy to add items, the items are shipping fast and my customers are very happy with the quality.
That's awesome! We're very happy to know you are getting those increase in sales and traffic by using Spocket! Thank you for the review. We appreciate you being with us!
Edrielle stayed with me and answered every single question I asked. Great customer service with patience. I was impressed. I look forward to stay with Spocket services.
Thank you for using Spocket to import products to your store! We are looking forward to working with you towards amazing results! Reach out to us at [email protected] anytime you need help and we'll gladly assist you.
Customer service was great. That is always really important in an app for me. I hope that it continues to go well.
Sorry to hear about your situation! You definitely should not be charged as long as you cancelled within the trial period on a monthly plan. We would be more than happy to re-investigate and re-evaluate your request to make sure that your account receives the necessary actions. We'll have one of our account managers reach out to you directly to get you sorted out. Thank you for your patience and understanding!
Good place to start................................................................................!
Spocket is the perfect app for beginners because it is very easy to use and understand! We're glad to have you with us. Thank you for using Spocket!
As a first time store owner, I found this app easy to use and they have a great variety of products I can supplement my brands with to fill out the store.
Thanks for the feedback! We love how you found our app to be easy to use as we intended. We're sure you'd love the products too! Thanks for using Spocket!
Best best best I must confess, I have been looking for something like this for almost 1 year now and have been frustrated trying to buy all cloths from turkey etc, but now am so much relieved and happy from all those stress. Thank you guys for this amazing apps, the best.
You are very much welcome with us! We'd be happy to lessen the stress and workload for you. Looking forward to closely working with you towards success! Reach out to us at [email protected] anytime you need help and we'll gladly assist you however we can. Thank you for being with Spocket!
I am new to Spocket and so far their customer service has been excellent and Spocket is so easy to use with Shopify!
Welcome to Spocket! Thanks for telling us about your experience with our customer service and platform. We are happy to have you with us! Thank you for choosing Spocket!
This app has been amazing for our company. So far everything has shipped rather quickly and had no issues. There are however some companies that charge so much for cost+shipping it equals retail value they have it set at, or sometimes far exceeds. So, have to be very cautious.
Awesome review! Thanks for the advice. It is really helpful to know and be aware of product cost and shipping so that retailers can easily adjust pricing as well. Pricing sometimes do depend on the demand for a certain product but please feel free to reach out to us at [email protected] and we'd be happy to relay your feedback to the suppliers too! Thanks you! We appreciate it!
I use this dropshipping app the most. Products sync easily on top of them being name brand! I recommend this app to anyone dropshipping:)
Appreciate the recommendation! Thanks for using Spocket the most! There are even more improvements to come. You can look out for it!
I love how it offers more options and the layout is amazing. I just wish I can upload new photos....
Happy to know you are liking the options and the layout. You can actually add more photos to your selected products via your store settings. Feel free to reach out to [email protected] and we'll gladly do our best to help you out!
So far this app is great and I feel that this is a great start to getting my business started. Thank you!
Awesome! Glad to know you are enjoying the app so far. Thank you for using Spocket in getting your business started. You surely will not regret it!
I think there are a lot of changes that could be made to make things easier for the stores. Especially for dropshipping. For example, I receive notices of prices changes for items or shipping rate changes for stores but I'm not told the specifics so I do not now how much the item increased or decreased in price or what the new shipping rate will be for the store. I would also like to see a way to 'file' items you do not want to push to your store immediately. For example, in summer I would like to file way a winter outfit to publish when the seasons change. Great customer service, very timely responses but it could be more user friendly - especially for the price you pay each month.
Thank you for the review and your inputs! We really appreciate this feedback as it helps us to better improve our platform. Spocket is actually already working on a similar feature that you mentioned which will be available on future updates. Rest assured we will do our best in order to further improve on our services. Thanks a lot for the review!
I've been using this for 2 months, so I can give an extensive opinion. You Should NOT install this app if you're just starting out with dropshipping or if even if you have been dropshipping for a while and I will extensively explain why... Let me start off with the positives: //Customer Service// Spocket's customer service is top of the line! My questions were answered within 12 hours, sometimes even 1 hour! The explanation is concise, straight to the point and easy to understand. //The User Interface// Easy to browse products and sort based on specifications. Now that that's out of the way (yes only 2 positives), let us talk about the negative in chronological order. //The Pricing// The $12/month starter plan is probably the best value. Anything else is a rip off if you only get 1-10 orders per day. //The User Interface// You can't edit the products in the app after you've imported them, which is fine. But if you touch any variation, THE WHOLE PRODUCT STOPS WORKING! Then if you try to resync the product you'll soon discover that that's not even possible! You have to delete the product on your shopify store and then re-download via the app. If there's a variant that you don't want, YOU CAN'T DELETE IT. You also cannot edit any order in the app. Product editing and Order editing are two basic functionalities in any other products-app, how can you not even get that right?! //The Sellers// There are multiple points here so I'll split it into subtitles. --Anonimity-- This is very shady: All sellers get a pseudonym from Spocket so you can't find them online and try to cut a deal out of the app. Names like "Orange Eunostous", "Orange Pine" and "Orange Charlie" can't be real business names. I can understand the anonimity though. What I don't understand is that YOU CANNOT CONTACT ANY SELLER DIRECTLY VIA THE APP!!! You'll always have to contact the Spocket customer service for an answer from your seller. Took me a week to negotiate an international shipping fee down from $21(ridiculously high) to $15 , more on that later. --The quality and consistency of sellers-- There is such a HUGE difference in quality between the sellers. 1 Seller will process your order in 1 day and another will take 7 days. 1 Seller will charge you $5 for shipping and another $20. YOU'LL DEFINITELY LOSE MONEY IF YOU DON'T CHARGE $15 SHIPPING ON YOUR OWN STORE. Spocket should hold it's sellers to a higher standard! The only thing you need to become a seller, is prove that you have your own stock and that your products are unique. Let me tell you someting: Atleast 50% of the products can be found on Aliexpress for half the price! --The Products-- Spocket constantly tries to push you to buy their Pro subscription for $99/month to get access to "premium" products. The products are not premium at all. Printed masks and aliexpress products are premium? haha, give me a break. NOT WORTH $49 or $99/month. You can find most of the products on Aliexpress or just your local printing shop for half the price. Most of the sellers are just a middelman that make money by selling to you, so only cutting into your profits. Don't fall for this. --The shipping-- As I stated before, there's no consistency with the shipping time: An order can take 1 day to process and 3 days to ship, while another can take 1 month in total! Just recently, an order took 20 days to get shipped out and they only notified me after 14 days!! WHAT?! At times it was literally FASTER to find the product on Aliexpress, place the order and get it delivered to your customer. //What should (new) dropshippers do?// If I were you, I'd look for sourcing dropshipping plugins that have a centralized stock. You're not Amazon, so don't put your trust into hundreds of sellers that you can't do a background check on for yourself to carry your brand. There are thousands of sourcers on like Alibaba or anywhere on the web that will gladly support your dropshipping business idea with no money down and a flexible growth formula. (I won't mention a specific company, because that would make this a dishonest review in my eyes) Don't get fooled and find something else!
Thank you for the detailed review! We certainly respect your feedback and opinion that are based on your personal point of view or experience. We apologize if there was any inconvenience that was cause or if your expectations were not met. You can be sure that we will keep on improving our platform the very best we can! We would love to hear more from you so that we may be able to resolve any issues that you may have. Please do reach out to us at [email protected] and we'll gladly be open to discussing any concerns or questions that you may have. We would be looking forward to it! Thank you!
I added several items to my store from Spocket and got back very good reviews from friends and family. They really like the clothing.
Awesome! We're glad to know you had very good feedback so far using Spocket! Thanks for choosing us for your store!
Recently installed and working on its various aspects, enjoying this app. Lets see how the shipping will work.
Welcome to Spocket! Glad to know you are enjoying our app. Let us know if you need any help or have any questions regarding shipping and we'll gladly assist you!
I love using this app for my store! The team is always so helpful and are quick to respond and get you the help that you need. Importing products is so easy and the notifications that products are no longer available help keep my company running smoothly. Processing orders is simple and can usually be done in just a few clicks. I would highly recommend.
Thank you very much! We're happy to know you are loving our app so far. We're always here and ready to help you anytime you need it. We appreciate the kind feedback and recommendation.
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