All reviews

Rating Breakdown

  • 5
    78% (5,180 ratings)
  • 4
    9% (571 ratings)
  • 3
    2% (102 ratings)
  • 2
    1% (43 ratings)
  • 1
    5% (327 ratings)
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4 / 5 Share

Aug. 23, 2020

Great assortment of items. Many have high shipping costs, however. very seamless integration with shopify.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Our selections are in fact one of the widest unique product selections in the market today with thousands of verified suppliers. It is true that shipping cost for some listings can seem expensive at first because it really depends on the nature of the product itself and the logistics. There are a lot of factors to consider but there are also lots of ways to get around the higher shipping costs. Please feel free to reach out to us at [email protected] and we'll gladly help you figure out any matters about shipping and the variables. Looking forward to working with you! Thank you for being with us!

4 / 5 Share

Aug. 19, 2020

Very good app. It's easy to use, really nice and quality products! The only thing is that some sellers don't offer worldwide shipping..

Store

FORCE

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks! We are happy you are liking the products on our platform. There are in fact some suppliers that do not offer international shipping because it could depend on the product itself. Plant products for example is not recommended for international shipping because their lifespan would not last the length of the shipping time for international. But the great thing about our suppliers is that they keep expanding to more locations because they too want to reach more customers for you! Don't hesitate to reach out to us at [email protected] in case you have any questions. We'll gladly assist you however we can! Thank you!

4 / 5 Share

Aug. 18, 2020

Please let customer knows shipped from and how long delivery time. Also, we dont know what shipping carrier you use to ship the item, please provide that. Like Oberlo Epacket for aliexpress, or UPS, DHL, etc.

Using app

23 days

Total reviews

1

Average rating

4.0

Developer Reply

The processing time and delivery period is actually on the listing itself and you should be able to easily find it together with the other details once you click on the product you want to push. You would also be able to identify the carrier used once the tracking number is available but you may also simply reach out to our 24/7 customer service and they would be able to tell you what carrier a certain supplier uses. The reason it is not automatically posted is because our suppliers only use the best shipping method possible to get it quicker to your customers and there are time when the carrier changes based on your customers location. Please do reach out to us at [email protected] and we'd be willing to answer your questions and help you out! Thank you for being with us!

4 / 5 Share

Aug. 18, 2020

I used very little. Need more time for my opinion.Thnks for your attention any problems write to customer service.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Not a problem! We're grateful for the effort to give us a rating. We'd be looking forward to providing you with an awesome experience! Thank you for choosing Spocket!

4 / 5 Share

Aug. 12, 2020

Very useful for finding some products, although it does not show all items. Have to use with other apps to get full potential

Store

Miksm

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the review! There are indeed certain items which is not permissible with drop shipping such as branded products from big companies but with Spocket, you don't have to worry about the items you add from our platform because they are all verified and allowed for drop shipping. Reach out to us at [email protected] in case you need clarification or if your have any questions and we'll gladly help you out!

4 / 5 Share

Aug. 11, 2020

Amazing App. Just so expensive. Hopefully l break-even with my profit margin to make up for membership fees soon.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Glad you liked our platform! We do provide 2 weeks free trial so that you can test us out first to see if we're a good fit but with enough effort and time, you will not only break even, you will see that the whole process could work in your favor. Thank you for choosing Spocket!

4 / 5 Share

Aug. 10, 2020

So far pretty good! Would like to see bigger selection for pet supplies in future but otherwise site is decent!

Using app

17 days

Total reviews

1

Average rating

4.0

Developer Reply

Glad you are having a good experience so far! We're looking forward to making it great for you! Thanks for the suggestion! Our supplier operations team is continuously adding more and more suppliers everyday so you can expect that the selections will get bigger in time. Appreciate you being with us!

4 / 5 Share

Aug. 3, 2020

No doy cinco estrellas porque particularmente no atendió mis necesidades, pero sí es una buena opción para los que estén iniciando en este camino del dropshiping. La otra razón es porque hubo un gran mal entendido pero fueron bastante atenciosos conmigo y lo resolvieron lo mas rápido que pudieron. Si siguen trabajando así, creo en que les va a ir muy bien a los desarrolladores. Merecen unas felicitaciones. Buena Suerte a Todos!!!

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

¡Nuestras más sinceras disculpas por la situación! Esto definitivamente es solo un gran malentendido y puede estar seguro de que su solicitud ya ha sido aprobada. Manténgase en contacto con nosotros y nos aseguraremos de que se tomen las medidas adecuadas. ¡Gracias por su comprensión y paciencia! Our sincerest apologies regarding the situation! This is definitely just a big misunderstanding and you can rest assured that your request has already been approved. Please keep in touch with us and we'll make sure that the appropriate actions are taken. Thank you for your understanding and patience!

4 / 5 Share

July 29, 2020

The app makes it easy to add new quality products. My only suggestion would be to add order progress section or notification on the order page

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your suggestion! You are actually automatically updated and notified via the My Orders page and via your email regarding any updates for every order but we are in fact working on a similar feature upgrade and we will soon be applying these on our future updates! You can definitely look out for it! Thank you for choosing Spocket!

4 / 5 Share

July 28, 2020

I used this app to add products in my store and to sell them to mu future customers.Not sure how to label them under my brand .

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for using Spocket to add products to sell to your store! You will not be disappointed! Private labeling is currently not yet a feature on Spocket but we do offer Branded Invoicing so that your customers will receive an invoice with your brand name and logo together with the packages. This is a really great feature to have please try it out!

4 / 5 Share

July 28, 2020

Decent selection of items and reasonable shipping times. Could increase US Based product offerings.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

You can definitely increase your US based product offerings by using Spocket because we have thousands of US suppliers on board with us. Please do browse our platform even more as we are sure you would be able to find even more awesome selections with even faster shipping times! Thank you for choosing Spocket!

4 / 5 Share

July 28, 2020

I have uninstalled the app due to a few usability issues: - Navigation thru Vendors is prey limited. - Products titles, description, and other info is completely messed and in some cases, and cannot be used. - A number of smaller, but very annoying issues. I have uninstalled the app from Shopify, however, I was charged again after 1 month for the service. Customer service was not helpful it all (put me in ignore mode). I have filed a dispute with PayPal. UPDATE: John from Spocket contacted me on the same day and resolve the issue in a polite and professional manner.

Using app

About 1 month

Total reviews

4

Average rating

2.8

Developer Reply

Sorry to hear about your concerns! We would be more than glad to help address your issues with our platform. We'd also be grateful to know more details about your feedback. Thank you for letting us know about it. One of our account managers will reach out to you directly to rectify the issues. Thank you for your patience and understanding.

4 / 5 Share

July 21, 2020

The best aliexpress competitor so far. Have a lot of products but still not many tech products are available. Customer support is super fast and super helpful. It has extremely easy user interface. I would give 5 star if it had gaming and some high ticket products.

Using app

7 months

Total reviews

11

Average rating

4.5

Developer Reply

Appreciate the feedback! Our supplier on boarding team is constantly adding new suppliers and products so you can look forward to seeing those products in the future! Glad to be of help anytime! Thanks for using Spocket!

4 / 5 Share

July 14, 2020

Very user-friendly! I was able to add my new product fairly easy. The Aliscraper tool helped steamline the process as well.

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

That is really awesome to know! We are happy you found the products and tools that will help your store grow. We do our best to provide you with all the necessary innovations to equip you with everything you need to succeed! Thanks for choosing Spocket!

4 / 5 Share

July 8, 2020

This app has been amazing for our company. So far everything has shipped rather quickly and had no issues. There are however some companies that charge so much for cost+shipping it equals retail value they have it set at, or sometimes far exceeds. So, have to be very cautious.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Awesome review! Thanks for the advice. It is really helpful to know and be aware of product cost and shipping so that retailers can easily adjust pricing as well. Pricing sometimes do depend on the demand for a certain product but please feel free to reach out to us at [email protected] and we'd be happy to relay your feedback to the suppliers too! Thanks you! We appreciate it!

4 / 5 Share

July 4, 2020

I used this to add and drop ship products that were made in the U.S. The Shipping Times were good, but I didn't get to test the products out so I don't know the quality of the products. The images are nice and they look good quality but they need to add more options for private and white labeling clothing, both low and high quality.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback as we use it to further improve our platform. Thank you for letting us know! Rest assured that we are doing our very best to provide you with all the features that would improve your experience and sales! Thank you for being with Spocket!

4 / 5 Share

July 3, 2020

Muy Buena sería mejor si permitieran personalizar los productos, claro con sus costos abatidos, pero que se pudieran entregar ya producto final, sin tener que triangular...

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

¡Gracias por la respuesta! Spocket ofrece Facturación de Marca para que sus clientes reciban una factura con su marca y logotipo. Estamos buscando agregar aún más características como esta en el futuro. Ciertamente puede esperar que mejoremos aún más. ¡Gracias por elegir Spocket! Thanks for the feedback! Spocket offers Branded Invoicing so that your customers will receive an invoice with your brand and logo. We are looking to add even more features like this in the future. You can certainly expect us to improve even more. Thank you for choosing Spocket!

4 / 5 Share

July 1, 2020

I've been trying to get started with Drop Shipping and found other suppliers to be complicated or lacking in quality. Then I found Spocket and it is a game changer!

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Spocket is truly a game changer in the field because we want our success to be our customers success too! Thank you for finding us! We're happy to have you with us!

4 / 5 Share

June 28, 2020

Wish the try Pro for free option worked... I would have used it. I’ll go with what I’ve got now. Maybe upgrade later.

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for checking us out! You can actually upgrade to any plan while still on the free trial so you can try them all out to figure out the best plan that fits your needs. We hope to be drop shipping with you soon! Thanks for the review.

4 / 5 Share

June 26, 2020

Works well! Much better than other drop shipping suppliers I've tried... Would recommend to everyone! User-friendly interface and nothing to complain about so far.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Great! Thanks for the recommendation. We appreciate the review. Glad to know you are liking our app so far. Thank you for using Spocket!