Spocket: US & EU Dropshipping
All reviews
Review RSS feed
Excellent service
Thank you for your kind words! We're so glad to hear that you're happy with our service. If you need any help or have questions, don't hesitate to reach out!Happy dropshipping!- Eleanor 😊
Spocket is a solid dropshipping platform, especially for sourcing from US and European suppliers. Its clean interface and seamless Shopify integration make importing products easy. Fast shipping is a major advantage over platforms sourcing from China. I had an excellent experience with Eleonor from tech support—proactive, knowledgeable, and always helpful. Highly recommend!
Thank you for your thoughtful review! We're thrilled to hear that you find Spocket to be a solid platform, especially with its fast shipping times and seamless Shopify integration. We’re glad you appreciate the clean and intuitive interface too. If you ever need any assistance or have further suggestions, feel free to reach out—we're here to support you!Happy dropshipping!- Eleanor 😊
nice and very easy use it
Thank you! We're so glad to hear that you find it nice and easy to use. If you need any assistance or have any questions, feel free to reach out!Happy dropshipping!- Eleanor 😊
Can`t recommend! The worst platform I have used ever and I have tried them all! There is not even one thing working properly. Order fulfillment is a big disaster and the fees for shipping and transaction are so high that I have to increase the price so high that the customers wont buy. So I am spending on ads and on this platform a whooping 100 Bucks and I am not really sure for what here!!!! Even when checking the price suggestions. the suggested retail price is lower than when putting item cost, shipping cost and fees together. I don`t know which light bulb came up with that, but this is just ridiclious. From 10 Orders, 6 has been canceled and I am still awaiting my refund which they hold back. This is totally wrong Shipping cost from EU countryx to EU country is higher than any international shipping service would charge. A warehouse in Spain ships to the US for 8.99USD and to England for 5.99USD. Then the shipping cost from Spain to Germany which costs usually 4-6USD, is charged with crazy 18.99USD. No one actually cares what price is set and there is no real professionalism behind there!
Thank you for taking the time to share your experience, and we’re truly sorry to hear how frustrated you’ve been. This is far from the experience we want for our users. We understand how important reliable order fulfillment, transparent fees, and smooth platform performance are — especially when you’re investing your own time and money into your business. Your feedback is serious, and we’d really like the chance to review what went wrong and help you get things on the right track. If you’re open to it, please reach out to us at [email protected] with your account details. We can take a closer look at your orders, fulfillment setup, shipping rates, and any technical issues that may have affected your experience. We’re committed to helping resolve these problems and improving your overall results on the platform. Thank you again for bringing this to our attention. We appreciate the opportunity to make things right. - Eleanor
I do see the spocket does make it possible to actually communicate directly with sellers, I like the layout too. I'm intermediate and still learning, but this app really has so much potential
Thank you for sharing your feedback! We're so glad to hear that you appreciate the direct communication with sellers and the layout of the app. It's great to know you're finding value in Spocket as you continue learning. We're excited about the potential you see in the platform, and we’re here to support you every step of the way. Keep up the great work, and if you ever have any questions or need assistance, feel free to reach out!Happy dropshipping!- Eleanor 😊
Spocket is a solid choice for dropshippers who prioritize fast shipping and high-quality products from suppliers in the USA and EU. Its seamless integration with platforms like Shopify, automated order fulfillment, and the option for custom branding make it a user-friendly solution for creating a professional online store. However, the subscription fees and higher product costs compared to other regions might pose a challenge for businesses operating on tight margins. Additionally, while the product range is decent, it may not be as extensive as other platforms. Overall, Spocket deserves a 4 out of 5 for its reliability, ease of use, and premium features, though it's best suited for businesses willing to invest in higher-quality offerings.
Thank you for your thoughtful and detailed review! We're glad to hear that you find Spocket to be a solid choice for dropshipping with fast shipping and high-quality products. We appreciate your feedback on the subscription fees and product costs as well—it’s valuable for us to know what can be improved. We're continuously working to enhance our platform and product selection, and we’re happy to hear that our seamless integration and premium features have made a positive impact. Thanks again for your support, and we look forward to continuing to help grow your business!Happy dropshipping!- Eleanor 😊
Its user friendly and everything is there that's needed. It has support from chat and the tabs are there to make the process simple. I would recommend this app to someone who is looking for a app that's reliable and simple to use. Its ready to use right away with a quick download and there are no issues with using the app. I like how its organized with only tabs that are needed on the dashboard and it could handle the products fast on the dashboard without any problems of adding them. I'm happy I made the decision to use this app and would continue to use this to be organized. This app is great.
Thank you so much for your feedback! We're happy to hear that you're finding the platform easy to use and that you're enjoying the wide selection of products available. Feel free to reach out if you ever need assistance or have any questions — we're here to help! - Eleanor
Spocket focuses on high-quality products from U.S. and EUROPEAN suppliers. many products are premium, making them suitable for winter essentials. As a result, it affords me the opportunity to grow my ecommerce business substantially.
Spocket focuses on high-quality products from U.S. and EUROPEAN suppliers. many products are premium, making them suitable for winter essentials. As a result, it affords me the opportunity to grow my ecommerce business substantially. - Eleanor
Fast shipping, and quality products exactly what i need
Thank you for your great feedback! We're thrilled to hear that you’re happy with the fast shipping and the quality of our products. We're always here to provide exactly what you need! Happy dropshipping!- Eleanor 😊
no free plan
Thank you for your feedback! We understand how important a free plan can be for some users. While we currently don't offer one, we have a 14- day free trial you may avail,we’re constantly working on improving our services and will definitely take your suggestion into consideration. In the meantime, if you have any questions about our plans or need assistance, feel free to reach out, and we’ll be happy to help!Happy dropshipping!- Eleanor 😊
1. Fast Shipping: Customers love speedy deliveries, and Spocket makes it happen. 2. High-Quality Products: Their suppliers offer trendy, well-made items that match your brand’s vibe. 3. Integration with Shopify: Spocket syncs seamlessly with your Shopify store, making product imports, order processing, and inventory updates effortless.
Thank you for your amazing review! We’re thrilled to hear you’re enjoying the fast shipping, high-quality products, and seamless Shopify integration. Our goal is to make your eCommerce experience as smooth as possible, from reliable deliveries to easy product management. We appreciate your feedback and are excited to continue supporting your business! Happy dropshipping!- Eleanor 😊
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Not easy to navigate at all. It seems like you should have access to your store for the $1 but then it charges you again. And you have to go through other apps and pages that also charge you. It’s not even worth the time to figure it out if you’re a beginner.
Thank you for sharing your feedback, and we’re sorry to hear that you had a frustrating experience. We truly value our customers and strive to make the navigation and process as simple as possible. Regarding the $1 access, we understand how it may have been unclear, and we are continuously working on improving communication to ensure everything is transparent. We also understand that dealing with additional charges and apps can feel overwhelming, especially for beginners. We’re constantly refining our platform to make the experience smoother for all users. If you ever need assistance, our support team is available to guide you through the process send us an email at [email protected] We truly appreciate your input, and we hope to have the opportunity to improve your experience. - Eleanor 😊
It's easy to use, but the data shared about the products is lacking for online sales. For instance, the EAN codes are lacking, and affiliates and SEO/Google Shopping platforms block these products for publication as they are not seen as 'authentic'. Additionally, the quality of supply is quite poor. They only have small brands, without EAN codes. We don't know if products are tested, so it's shady. When we highlighted our concern, they were also not helpful. They don't understand marketing. They want you to use the platform, but like this, you can not sell their products. So worst ROI.
Thank you for the great feedback! We're so happy to hear that you found Spocket easy to use. Our goal is to provide a smooth and efficient experience for our users, and it’s wonderful to know we’re meeting that expectation. If you ever need any assistance, feel free to reach out. We're here to help!Happy dropshipping!- Eleanor 😊
Terrible app, terrible services and products. I switched to another app, they continue to charge me the monthly cost, because there is no DELETE PLAN button in the account and despite the reminders and the uninstallation of the app, they ignore every request. I will take legal action.
We’re sorry to hear about your frustration and want to clarify this situation. Spocket subscriptions do not continue charging once a plan is properly canceled. Uninstalling the app alone does not automatically cancel an active subscription, as billing is managed through the account’s subscription settings or the Shopify billing system. This is standard across most Shopify apps. That said, we absolutely do not ignore cancellation or billing requests. If charges occurred after your reminders, this is something our support team can review and resolve, including refunds where applicable. We take billing concerns very seriously and encourage you to contact our support team directly with your account details so we can investigate immediately and close this matter properly. We are confident this can be resolved without escalation. We value transparency and are always willing to work with our users to find a fair solution. - Eleanor
Spocket has great high-quality products and easily integrates with Shopify. It's very easy to add products to your store. Many of the suppliers on Spocket are generally higher quality than the usual Ali-Express faire.
Thank you for the fantastic review! We're so glad to hear that you're enjoying Spocket's high-quality products and the easy integration with Shopify. We strive to provide top-tier suppliers that offer a better experience than the usual options, and it's great to know that it's making a difference for your store. If you need anything else or have any questions, don't hesitate to reach out—we’re here to help!Happy dropshipping!- Eleanor 😊
Efficient and Easy to Use Spocket has been a game-changer for my dropshipping business. The integration with Shopify was smooth, and the quality of products from US and European suppliers exceeded my expectations. Fast shipping and excellent customer support make it a reliable platform. Highly recommend!
Thank you so much for the glowing review! We're thrilled to hear that Spocket has been a game-changer for your business and that the integration with Shopify was seamless. It’s great to know that you’re happy with the quality of products and the fast shipping from our US and European suppliers. We’re also proud to offer excellent customer support, and we truly appreciate your recommendation. If you ever need anything, feel free to reach out— we’re always here to help! Happy dropshipping!- Eleanor 😊
Very helpful staff, very easy to find and add products in your webpage Highly recommended
Thank you for the wonderful review! We're so glad to hear that you found our staff helpful and that adding products to your website has been easy. We truly appreciate your recommendation and are always here to support you as you grow your business. If you need anything, don’t hesitate to reach out!Happy dropshipping!- Eleanor 😊
Posting this as a warning so others don’t make the same mistake I did. I run a TikTok Shop (US-based). I chose Spocket specifically because of their marketing around US suppliers and content implying TikTok Shop usage. I relied on that when choosing them over alternatives like Trendsi. I onboarded a Spocket supplier and fulfilled orders through them. What followed: - Repeated late shipments despite “US supplier” labeling - Poor product quality leading to refunds/returns - TikTok Shop penalties due to fulfillment performance - Removal from TikTok affiliate access - Listing limits imposed by TikTok - Significant revenue loss (I was previously grossing ~3k/month) When I contacted support after the damage, I was told Spocket “isn’t set up for TikTok,” which directly contradicted the expectations set by their published content. I’m not posting this to rant or bash — just to warn others: If you are running or planning to run a TikTok Shop, be extremely careful relying on Spocket suppliers for fulfillment. TikTok is unforgiving with late shipping and quality issues, and supplier mistakes can permanently damage your account. If you’re already on TikTok Shop, I strongly recommend using fulfillment partners that are explicitly TikTok-friendly with proven 2–5 day shipping and strict QC. Hope this helps someone avoid the mess I’m cleaning up now.
Thank you for the amazing review! We're so happy to hear that you think we're the best. Your support means a lot to us, and we're always here to help you with anything you need. Happy dropshipping!- Eleanor 😊
I had an excellent shopping experience with Sprocket! The product I ordered arrived on time and in perfect condition, exactly as described. The website is easy to navigate, and customer service was quick to respond to my questions. I’m impressed by the variety of products they offer and will definitely shop here again. Highly recommend this store for quality items and great service!
Thank you so much for your wonderful review! We're thrilled to hear about your excellent shopping experience with Sprocket. It's great to know that the product arrived on time and in perfect condition and that our customer service was helpful. We truly appreciate your kind words about the variety of products and our website. We're looking forward to serving you again and are grateful for your recommendation!Happy dropshipping!- Eleanor 😊
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.