Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
531
chart
#269
All reviews
Review RSS Feed
Nov. 1, 2024
Easy to use
Thank you for your feedback! We’re glad to hear that you find our platform easy to use. Your satisfaction is our priority, and we’re here to help if you need anything else! - Eleanor
Oct. 30, 2024
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Oct. 29, 2024
This is a very good app for dropshipping to do it globally from anywhere.
Thank you for your great review! We're thrilled to hear that you find the app effective for global dropshipping. Your support motivates us to keep improving. Happy Dropshipping! Eleanor
Oct. 28, 2024
On their pricing plan in shipify app store, It says; they have a free plan available but there is none. free trial and free plan is not the same . they have free trials but no free plan. False information is never a good deal my friends. Sorry that i don't trust this app anymore.
Thank you for your feedback. We understand your frustration regarding the confusion between the free trial and the free plan. We strive for transparency, and we’re sorry for any misunderstanding. Your concerns are important to us, and we’ll work to clarify this information. If you have any further questions or need assistance, please reach out. Our Live Chat is open 24/7 and our email address is [email protected] .We appreciate your input! - Eleanor
Oct. 25, 2024
Easy to use and alot of good products.
Thank you for your positive review! We’re glad to hear you find our platform easy to use and that you enjoy the variety of products we offer. Your satisfaction is our priority, and we appreciate your support!- Eleanor
Oct. 24, 2024
GOOD
Thank you! We’re glad you think so! If you have any questions or need assistance, just let us know. Enjoy using the app! - Eleanor
Oct. 22, 2024
I have been using Spocket for a little while now and my experience with them has been great so far. I do recommend them for your dropshipping journey.
Thank you for your great review! We're so glad to hear that your experience with Spocket has been positive. Your recommendation means a lot to us, and we’re excited to support you on your dropshipping journey. If you ever have any questions or need assistance, just let us know! - Eleanor
Oct. 21, 2024
Spocket is the best app for our business! We love being able to offer curated, high-quality products from US suppliers, which means fast shipping and happy customers. The seamless integration with our store has made managing inventory and orders so much easier. Highly recommend Spocket for anyone looking to improve their product offerings and customer satisfaction!
Thank you so much for your wonderful review! We're thrilled to hear that Spocket has had such a positive impact on your business. It's fantastic to know that our curated selection of US suppliers and seamless integration are making a difference for you. We appreciate your recommendation and are excited to continue supporting your journey in enhancing product offerings and customer satisfaction. If you ever need assistance or have feedback, feel free to reach out! - Eleanor
Nov. 6, 2024
pas sérieux ! attention à tous !! ils prélévent même quand vous êtes désabonnés. Contacté mais je n'ai pas de réponse. Malgré ma désinscription et en allant sur le compte spocket je constate que notre compte est toujours actif et il est impossible de se déconnecter. Des pratiques inacceptable et une application validée par Shopify. Il serait essentiel que shopify puisse vérifier les applications qu'ils valident. Je constate que nous sommes nombreux à rencontrer ce problème (voir les commentaires de la fiche)
Nous sommes vraiment désolés d'apprendre votre expérience et nous comprenons votre frustration. Votre avis est important pour nous, et nous souhaitons résoudre ce problème rapidement. Pouvez-vous s'il vous plaît nous contacter directement afin que nous puissions examiner votre situation et vous aider ? [email protected] Merci de votre compréhension. - Eleanor
Nov. 17, 2024
My experience with Spocket has been nothing short of infuriating. After canceling my subscription, they lured me into accepting a "free trial month" with the promise that my account would be automatically canceled afterward unless I chose to continue. Despite this clear agreement, they went ahead and charged me about €93 on October 19th for a service I didn’t want or use. Their customer support has been completely unresponsive, providing no solutions or explanations. I have already filed formal complaints with the Better Business Bureau and am actively working to spread awareness of this issue. On Trustpilot, I’ve seen many other users with the same problem, yet Spocket continues to ignore them. To make matters worse, many of their positive reviews seem fake, likely written by bots or artificial intelligence, as those accounts have only reviewed Spocket and nothing else. If you’re considering using Spocket, beware. Their billing practices are dishonest, and their customer support is practically non-existent. Don’t make the same mistake I did. UPDATE: NOVEMBER 17, 2024. Right now I have received another charge of about EUR 96. I will be forwarding a complaint to my bank by tomorrow to get back all the money that Spocket is taking away from me illegally.
We sincerely apologize for the experience you’ve had with our service. Your frustration regarding the billing and customer support is valid, and we take this feedback seriously. We are committed to resolving issues like yours and improving our processes. We encourage you to reach out to our support team again, as we want to ensure that your concerns are addressed. We appreciate your feedback and hope to have the opportunity to make this right. Thank you for sharing your experience. - Eleanor
Oct. 18, 2024
Very easy way to get your head wrapped around the dropshipping space ! Let’s goo spoket
Thank you for the fantastic review! We're thrilled to hear that you find our shipping excellent and that our platform is making dropshipping easier for you. Let’s keep the momentum going! If you need any assistance, we're here to help. Let’s go, Spocket! - Eleanor
Oct. 18, 2024
great!
Thank you for the great feedback! We’re so glad you’re enjoying your experience. If there’s anything else we can do for you, just let us know! - Eleanor
Oct. 18, 2024
N/a N/a N/a N/a
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Oct. 17, 2024
It's good
Thank you for your feedback! We’re glad to hear you’re enjoying it. If you have any specific features you love or suggestions for improvement, we’d love to hear them! - Eleanor
Oct. 17, 2024
The customer service is unsatisfactory. Several suppliers fail to respond to inquiries or address issues adequately. Obtaining a direct response seems impossible, as interactions with the company often feel like an endless loop. Considering the amount I paid for the service, the experience has been very disappointing. It took more than 20 days for a supplier to dispatch an item to my customer, and even then, the wrong size was sent. Now, over 10 days have passed, and I am still awaiting a reply regarding the return of the item.
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced. We take customer service very seriously, and your feedback helps us improve. I understand how frustrating delays and communication issues can be, especially when you’re relying on our service. Please reach out directly to our support team at [email protected], and we will prioritize your case to ensure it’s resolved promptly. We appreciate your patience and are committed to making this right for you. - Eleanor
Oct. 14, 2024
This app is great. I like that you can work with many international brands and it contains many products.
Thank you for your wonderful review! We're thrilled to hear that you appreciate the variety of international brands and products available on our app. Your feedback inspires us to continue expanding our offerings. If you have any specific brands or products you’d like to see, let us know! Happy Dropshipping! - Eleanor
Oct. 5, 2024
We love the amount of items Spocket has to offer! Great prices and a lot of items have free shipping! So much selection, so little time! Let's go!
Thank you for the enthusiastic feedback! We're so glad to hear that you love the variety of items and great prices on Spocket. Free shipping is definitely a bonus! If you need any assistance or have questions while exploring, feel free to reach out. Happy Dropshipping! Let’s go! 🌟✨ - Eleanor
Oct. 3, 2024
Spocket has been an excellent platform, offering easy access to high-quality products from US and EU suppliers. The fast shipping times have been a game-changer for delivering a reliable customer experience. Its user-friendly interface and seamless integration with Shopify make managing my store simple and efficient. Thanks to Spocket, I can offer unique and premium products to my customers.
Thank you for your fantastic review! We’re thrilled to hear that Spocket is making such a positive impact on your business. It’s great to know that our platform’s focus on quality products and fast shipping is enhancing your customer experience. We’re also glad you find the integration with Shopify seamless! If you have any questions or need assistance, don’t hesitate to reach out. Happy selling! 🌟 - Eleanor
Sept. 30, 2024
Goodd
Thank you for the feedback! We're glad to hear you think it's a good app. If you have any questions or need assistance, feel free to reach out. Enjoy using it! - Eleanor