Spocket: US & EU Dropshipping
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I love using Spocket. They have made adding products to my shop a stress free process. I especially love Eleanor from customer service. She was such a delight. She not only helped me revolve an issue I was having but also offered valuable information and advice to help my business succeed.
Thank you so much for your kind words! We’re thrilled to hear that Spocket has made adding products to your shop a stress-free experience. It’s great to know that Eleanor was able to assist you and provide valuable advice to help your business succeed. We’ll be sure to pass along your feedback to her! Wishing you continued success. We're here for you! Happy dropshipping!😊
I have deleted my original review as I was experiencing several issues. Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members. They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they were open to my suggestions to help Spocket rate very high with all of us who use their platform to drop-ship products. Some of the negative comments drop-ship platforms receive are really the fault of the suppliers who sell their products through these platforms. I sincerely believe Spocket's supplier team will continually work on weeding out the suppliers who are slow to ship or do not ship at all. Best suggestion I can give, if you use Spocket, let the customer service person know, through their chat, which suppliers are poor to work with. More than anyone, Spocket wants all of the suppliers to keep those who use their platform to be treated professionally so our store reputations can remain strong.
Thank you for sharing your feedback. We're really sorry to hear about the challenges you've faced with shipping times and tech issues. We understand how important it is to work with reliable suppliers, especially when it comes to maintaining your reputation on platforms like eBay. Rest assured, we take your concerns seriously and are constantly working to improve the supplier network and address any technical issues. We appreciate your patience and honesty, and we’ll continue to strive for better service. If you have any specific issues you’d like us to address, please feel free to reach out directly. Happy dropshipping!- Eleanor 😊
Love the diversity and the unlimited options. Even better the drop shipping which saves time from having to package up orders individually and on your own. Warehouse space is a plus. My only problem is the costliness I haven't had the opportunity to see if this app is profitable yet. I will come back here and update that portion and let you know if it's worth paying for or not b
Thank you for sharing your thoughts! We're thrilled to hear that you're enjoying the diversity of options and the convenience of dropshipping. We understand that the cost can be a concern, and we completely appreciate your approach in evaluating whether it’s profitable for your business. We’re looking forward to hearing your updated thoughts once you’ve had more time to see the results! If you have any questions or need assistance along the way, don’t hesitate to reach out. Best of luck with your journey, and we hope it proves to be worth the investment! Happy dropshipping!- Eleanor 😊
quality and pricing of product selection
Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality and pricing of our product selection. We always strive to offer the best value and ensure our products meet high standards. Your feedback means a lot to us. Happy dropshipping!- Eleanor 😊
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Spocket Review Spocket is an excellent tool for dropshipping. It provides high-quality products with fast shipping from the US and Europe, making it easy to enhance any online store. Integration with platforms like Shopify is seamless, and the automation features save valuable time. Premium features, such as branded invoicing, make the paid plans worth the investment. Highly recommended for those looking for professionalism and efficiency!
Thank you for the wonderful review! We’re thrilled to hear that Spocket is helping you enhance your store with high-quality products, fast US and EU shipping, and seamless Shopify integration. It’s great to know that our automation tools and premium features like branded invoicing are adding real value to your business. We truly appreciate your recommendation and wish you continued success with Spocket! - Eleanor
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Meget useriøs app. Umulig å avbryte medlemskap!
Takk for at du deler din tilbakemelding. Vi beklager opplevelsen din. Vi streber etter å gjøre prosessen så smidig som mulig, og vi hjelper deg gjerne med å løse eventuelle problemer med å avslutte medlemskapet ditt. Ta kontakt med kundestøtteteamet vårt, så skal vi sørge for at saken blir løst raskt. på [email protected]
Love it
Thank you so much for your kind words! We're thrilled to hear that you love it! Your support means a lot to us, and we can't wait to continue serving you.Happy dropshipping!- Eleanor 😊
I am extremely dissatisfied with my experience with Spocket. After one year of using their service and paying $948 for an annual subscription (12/2023 to 12/2024), I only managed to sell 3 products, as all other orders were either canceled or undeliverable. Throughout the entire period, there were frequent synchronization issues that caused numerous problems. Despite these recurring issues, I communicated politely and attempted to resolve matters fairly and openly. While the Spocket support team responded quickly, they often could only mediate. Suppliers were frequently unreachable, and there were long wait times. Delivery times were often not met, or products were canceled afterward. When I wanted to cancel due to these difficulties, I was offered a 3-month free plan. However, this could only be activated if I switched from PayPal to a credit card. After providing my credit card details, I was promised an additional three-month free extension, and the subscription was supposed to continue afterward. Instead, at the end of the contract period, I was charged another annual fee of $948. The promise of an anytime downgrade option is also misleading, as this only occurs with an additional payment and is credited to the existing plan. Moreover, canceling the plan results in immediate loss of access, despite having paid, and all communication via chat is cut off. After 4 to 5 back-and-forth emails with a senior customer service representative, I was offered a 50% refund of the $948 Unicorn Plan, which I find outrageous and unacceptable. If the service had been perfect, I would have only needed a Pro Plan for $288, as only 30 premium products were relevant to me. During my time using Spocket, there were a total of 10 orders, only one of which was fulfilled. The products and service provided by Spocket are not competitive in the European market. Additionally, it became apparent over time that about 80% of the products come from BigBuy and are merely sub-products on the European market. To date, there has been no solution, and all communication with the support team via chat is now blocked. Communication is now only possible with senior managers, and since Spocket is based in Vancouver, Canada, there is a significant time difference. Beware and stay away from Spocket. In light of this negative experience, I cannot recommend Spocket at all.
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the challenges you've encountered during your time with Spocket. We understand your frustration, and we deeply regret that your experience with our platform did not meet your expectations. We take your concerns seriously, especially regarding the issues with synchronization, product delivery, and customer support responsiveness. Our goal is to provide a smooth and reliable experience for all our users, and it’s clear that we fell short in your case. We also apologize for any confusion caused by our subscription and downgrade policies. We are constantly working to improve our services, and your feedback will play a key role in guiding these improvements. In regard to the 50% refund offer, we understand that this might not have been satisfactory given your experience. We’d like to look into your case again to ensure you’re being treated fairly and to explore any further resolution options. Our team is available to assist you, and we can work together to ensure a more satisfactory conclusion. We also regret that communication channels were blocked and understand the inconvenience this caused. We are reviewing this issue internally and will address any obstacles in our communication system moving forward. We appreciate your feedback and your patience as we work to improve our service. If you’re open to it, we would be happy to continue the conversation and find a resolution that feels fair to you. Please feel free to contact our support team directly at [email protected] or reach out to us via email to initiate the next steps. Once again, we apologize for the inconveniences you’ve experienced, and we hope to regain your trust. - Eleanor
User Friendly support and integration with Shopify.
Thank you so much for your kind words! We're thrilled to hear that you’ve had a great experience with our support and the seamless integration with Shopify. We work hard to make sure our platform is as user-friendly as possible, and it’s always rewarding to know that it’s helping businesses like yours.Happy dropshipping!- Eleanor 😊
Gostaria de expressar minha satisfação com a plataforma de dropshipping que venho utilizando. Desde o início, fui surpreendido pela eficiência do atendimento ao cliente, que demonstrou prontidão e cordialidade em cada interação. Todas as dúvidas foram respondidas de forma clara e ágil, o que trouxe uma enorme tranquilidade para meu negócio. Além disso, os serviços prestados pela plataforma são impecáveis. A interface é fácil de usar, os processos são bem estruturados, e a logística é extremamente confiável. Isso tem sido essencial para garantir uma operação fluida e eficiente. Outro ponto de destaque é a qualidade e a variedade dos produtos disponíveis. O catálogo oferece opções atualizadas e diversificadas, permitindo atender às necessidades e preferências de diferentes públicos. Isso tem sido um diferencial importante para ampliar minhas vendas e fidelizar clientes. Recomendo fortemente esta plataforma a todos que buscam uma solução confiável e completa para trabalhar com dropshipping. Agradeço à equipe pelo excelente suporte e pelo compromisso em oferecer um serviço de alto padrão. Estou muito satisfeito e confiante em continuar essa parceria!
Ficamos imensamente felizes em saber que sua experiência com nossa plataforma tem sido tão satisfatória! Agradecemos por compartilhar suas observações detalhadas, que são muito valiosas para nós. Nosso objetivo é sempre oferecer um atendimento excepcional e soluções eficientes para o sucesso de nossos parceiros, e é ótimo saber que conseguimos atender às suas expectativas. Agradecemos a confiança e o reconhecimento, e estamos muito contentes em fazer parte do crescimento do seu negócio. Continuaremos empenhados em melhorar e oferecer o melhor para você. Estamos ansiosos para seguir essa parceria de sucesso!- Eleanor 😊
I love using Spocket dropshipping. It has made adding products to the store super easy. I recommend to anyone that has a Dropshipping business and uses that Shopify Platform to do so. I am a first time user and it has made my life easier.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Spocket has made adding products to your store easy and seamless. It's great to know that it has been a helpful tool for your first dropshipping experience. We truly appreciate your recommendation and wish you continued success with your Shopify store. If you ever need any assistance, don’t hesitate to reach out! Happy dropshipping!- Eleanor 😊
US companies with faster shipping
Thank you for your positive feedback! We're so glad to hear that you're pleased with the fast shipping options from US-based suppliers. We strive to connect businesses with reliable partners that prioritize quick delivery times, and it's great to know that it's making a difference for you. If you ever need more recommendations or assistance, feel free to reach out. We’re here to help!Happy dropshipping!- Eleanor 😊
Great app! Good product quality, page very easy to use
Thank you for the awesome feedback! We're so glad to hear you're enjoying the app and the product quality. We strive to make everything user-friendly and top-notch. Happy dropshipping!- Eleanor 😊
Great quality products for dropshipping. Easy interface and customer support.
Thank you for your fantastic feedback! We’re so glad to hear that you’re happy with the quality of our products and that the interface and customer support have made your experience easier. We’re here to help every step of the way and look forward to supporting your dropshipping journey!Happy dropshipping!- Eleanor 😊
So Easy and tons of variety to choose from
Thank you for your great feedback! We're so glad to hear that you found the process easy and that you’re enjoying the wide variety of options. We’re always working to offer more choices, and it's wonderful to know you're happy with what’s available! - Eleanor 😊
Easy sourcing no more long shipping time. Lots of winning products!
Thank you for your awesome review! We're so glad to hear that you're enjoying the easy sourcing and faster shipping times. It's great to know you're finding winning products through the app! If you have any questions or need further assistance, feel free to reach out. Thanks again for your support!Happy dropshipping!- Eleanor 😊
When I started using Spocket for my e-commerce business, my main goal was to streamline the sourcing process and offer my customers fast, high-quality service. From the moment I signed up, I found Spocket’s interface to be intuitive and easy to navigate. Integrating my Shopify store was simple, and within minutes, I was exploring their catalog of products. What stood out to me was the range of suppliers, especially those based in the U.S. and Europe. This was a game-changer for my business, as it allowed me to offer shorter shipping times compared to many traditional dropshipping platforms. One of the first things I did was order product samples. This gave me confidence in the quality of the items I planned to sell and ensured that my customers would receive reliable products. Spocket’s automation tools were another major advantage. Tasks like syncing inventory, updating product details, and fulfilling orders became effortless. This saved me countless hours that I could instead focus on marketing and growing my store. The branded invoicing feature also helped establish a professional identity for my brand, adding a personalized touch that my customers appreciated. The customer support team was incredibly responsive whenever I needed help. Whether it was a question about a supplier or tips for maximizing sales, their guidance made the experience smooth and stress-free. Overall, Spocket has been instrumental in helping me scale my dropshipping business. The combination of fast shipping, premium products, and user-friendly tools has improved my workflow and allowed me to focus on delivering value to my customers. I would highly recommend it to anyone looking to take their e-commerce store to the next level.
Thank you so much for sharing your experience with Spocket! We're thrilled to hear how the platform has helped streamline your sourcing process, improve shipping times, and elevate the quality of your products. It's great to know that our interface, automation tools, and customer support have contributed to your success. We're proud to be part of your e-commerce journey, and we appreciate your recommendation. If you ever need further assistance or have any questions, we're always here to help. Wishing you continued success in growing your business!Happy dropshipping!- Eleanor 😊
Very easy to use and great selection of items!
Thank you for your kind words! We're so glad to hear that you find the platform easy to use and enjoy the great selection of items. If you need any assistance, feel free to reach out—we're here to help!Happy dropshipping!- Eleanor 😊
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