Spocket: US & EU Dropshipping

Thank you for sharing your experience and bringing this to our attention. We understand how frustrating unexpected charges can be, especially when you thought the subscription had been cancelled. To clarify, uninstalling the app doesn’t always automatically cancel the subscription, as subscription management can vary depending on the platform and payment provider. We encourage all our users to cancel their subscription directly through the app or billing platform to avoid ongoing charges. Please feel free to reach out to our support team at [email protected] if you have any further questions or need assistance.- Eleanor

We’re very sorry to hear about your experience and completely understand your frustration regarding the unexpected charge. We want to clarify that this is absolutely not the experience we aim to provide. We’re aware that our customer service representative, Leah, is currently working with you to resolve this issue and process a full refund. Please rest assured that we’re committed to making this right. - Eleanor

Tack så mycket för din fina recension det gläder oss verkligen att höra att Spocket gör din arbetsdag roligare, även i början av din resa. Vi vet att det kan vara tufft i början, men du gör ett fantastiskt jobb genom att hålla motivationen uppe. Vi är stolta över att få vara en del av din resa och finns här om du behöver stöd eller tips längs vägen! – Eleanor 😊

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating it must have been to feel charged after canceling within the trial period, and we sincerely apologize for the inconvenience caused. We take situations like this very seriously. While it's never our intention to cause any confusion or delay, it’s clear we fell short in your case especially regarding the follow-up and access to support. Your experience with Angelique not closing the conversation properly is something we’ll look into and address internally to prevent future issues. We’d really like to make this right. If you haven’t already received a resolution, please reach out to us at [email protected], and mention this review so we can prioritize your case. Your trust means a lot, and we appreciate the opportunity to improve from your feedback.-Eleanor

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand that many users appreciate features like image search and free plans, and your input helps us prioritize what to improve. While our app currently focuses on delivering, we’re actively exploring ways to enhance the user experience, including the possibility of adding an image search option in the future. As for the pricing, we aim to offer a premium experience with dedicated support and frequent updates. That said, we truly value feedback like yours as it helps us better understand what users are looking for. If you're open to it, we'd love to hear more about what specific features you’d find most helpful. You can reach us anytime at [email protected] - Eleanor

Thank you for your feedback! We’re thrilled to hear that you found Spocket easy to get started with and user-friendly. We’re always here to make your experience as smooth as possible! - Eleanor

Thank you so much for the 5-star review! We're thrilled to hear that Marianne was able to provide you with excellent service. She's truly a gem on our team—always patient and ready to help every step of the way. We'll be sure to pass along your kind words to her. If you ever need anything else, we're here for you!Happy dropshipping!- Eleanor 😊

Thank you so much for your kind words! We’re thrilled to hear that you found it easy to use. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out. 😊Happy dropshipping!- Eleanor 😊

Thank you so much for the fantastic feedback! We’re thrilled to hear that our app has made your dropshipping experience stress-free and enjoyable. Your support means the world to us, and we're committed to continually improving so we can keep delivering great service.Happy dropshipping!- Eleanor 😊

Thank you so much for your kind words! We're thrilled to hear that Spocket is helping you grow your eCommerce business. It's always our goal to make selling online easier and more efficient, and we're so glad to know you're experiencing just that. If you ever need any assistance or have any questions as you continue to grow, feel free to reach out. We're here to support you every step of the way! Wishing you continued success with your business! Happy dropshipping!- Eleanor 😊

Thank you so much for your kind words and glowing review! We're thrilled to hear that Spocket has been such a great fit for your dropshipping business. We always strive to provide the best tools, products, and customer support, and it's wonderful to know that it's been helping you succeed. You're absolutely right—choosing the right platform can make all the difference, and we're glad Spocket has been your #1 choice. We look forward to continuing to support your success. Keep up the great work! Happy dropshipping!- Eleanor 😊

Thank you for your thoughtful feedback! We're so glad to hear you had a great experience with our customer service – we truly appreciate your 10-star rating! We understand that finding trending products quickly can sometimes be challenging, and we’re always working to improve our product search and selection. Your input is valuable, and we’ll keep working on making it easier for you to find the products you need. Thanks again for sharing your thoughts! Happy dropshipping!- Eleanor 😊

Thank you so much for your kind words! We're thrilled to hear that our team was helpful and easy to work with. We truly appreciate your feedback and look forward to serving you again soon! Happy dropshipping!- Eleanor 😊

Thank you for your fantastic review! We're so glad to hear that the app has made organizing and optimizing your business so much easier. It's great to know that it’s helping you operate more efficiently without the need for additional staff. We truly appreciate your feedback and are excited to continue supporting your success! Happy dropshipping!- Eleanor 😊

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for the fantastic feedback! We're so glad to hear that you find our team helpful and quick to respond. We always aim to provide excellent service, and it's great to know we’re meeting your expectations. If there's anything else you need, we're here for you! Happy dropshipping!- Eleanor 😊

Thank you so much for your kind words! We're thrilled to hear that you love the app and had a great experience with our customer service team. Your feedback means a lot to us, and we're committed to keeping up the good work. If you ever need anything, don't hesitate to reach out! Happy dropshipping!- Eleanor 😊

Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with Spocket hasn’t met your expectations. We understand how important it is for our platform to work smoothly and provide value, and we apologize for any frustration caused by the issues you’ve encountered. We’re constantly working to improve the app and ensure it meets the needs of our users. If you're experiencing technical issues or challenges with the platform, please don't hesitate to reach out to our support team so we can assist you in resolving them. Regarding the pricing, we strive to offer a range of plans and features that cater to different business needs. However, we understand that every business is unique, and we’d be happy to discuss your specific needs to see if there's a better plan that suits you. We genuinely value your feedback and hope you’ll give us the opportunity to address your concerns and improve your experience with Spocket. - Eleanor

Thank you so much for your kind words! I'm glad to hear that you've always received quick and helpful responses. It's always a pleasure to assist you! Happy dropshipping!- Eleanor 😊