Starshipit shipping automation

Nov. 20, 2024

Millie has made my onboarding process exceptionally seamless, saving me plenty of time and effort - and really taking the time to understand my business and it's needs. She was extremely attentive to detail and super personable making the process very enjoyable. I would recommend Starshipit wholeheartedly.

Nov. 12, 2024

Such a great experience with Starshipit so far. It's a process setting it up but the onboarding service is great and once it is set up, everything is so easy. Thanks Starshipit!

Nov. 11, 2024

We should have made the move to Starshipit sooner! We've been extremely happy with the functionality of the app, which has saved us a large amount of time each day with our fulfilment processes. Having the ability to set up auto rules and connect multiple carriers has been a game changer. One key feature we love is the ability for the platform to choose the right carton size for our shipment, saving us money across our shipments. A huge shout out to Ron for our onboarding and making integrating a breeze.

Nov. 4, 2024

Starshipit optimized our fulfillment and shipping process, saving us time, effort, and resources. Tons of features and options to customize according to what you need operationally. Amazing support team from enquiry, to setup, actual implementation, and even after the launch. Always ready to help and quick response.

Oct. 31, 2024

This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems. I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!

Oct. 30, 2024

Great platform. so easy to use.

Oct. 29, 2024

Australian based store here. We use a combination of international eparcel and domestic mypost business. I've tried other shipping platforms and had issues, but StarShipit has been refreshingly simple to set up and a powerful tool. It has dramatically reduced the amount of time it takes to completely fulfillment which is vital for a fast growing business. I am also able to import csv files for Kickstarter rewards. I was able to complete most of the onboarding myself and when I needed assistance with the final settings, they were very helpful. Thoroughly recommended.

Oct. 10, 2024

I've been very impressed with Starshipit throughout our trial. We're still evaluating whether it meets our business needs. There are a few quirks and idiosyncracies, but it delivers probably 95% of what we need now and into the future. The onboarding has been great, though. Holly has been able to answer questions about our specific needs and has been very responsive throughout.

Sept. 30, 2024

We just moved to Starshipit and it has been the most amazing experience all due to one of their team members - Millie Whatuira. Mille from the Starshipit team was flawless. She had incredible customer service, and we were blown away by her support. We couldn't have done it without Mille and i couldn't recommend her enough if you're looking at moving to the platform. Thank you Millie!

Sept. 29, 2024

We have had the most seamless, smooth sailing experience whilst onboarding with Starshipit. We were allocated a specialist for the first 6 weeks and they were so efficient and proactive with any questions we had (thank you Millie!). Their customer support is next level, as are the Starshipit features on the app. Super easy to navigate and very reliable.

Sept. 26, 2024

So great to have a local shipping company! Great support, simple and quick to use for our team. 2 months on and the onboarding specialist still reaches out to ensure everything is running how it should. Love that we can automatically assign parcels to certain carriers. No extra costs for using our own couriers. Big thumbs up!

Sept. 16, 2024

Lots of problems. We've been onboard for over a month and still having issues. Definitely not the smooth process they made out it would be.

Sept. 12, 2024

The customer service is 5 star. Once everything was set up the process for shipments is seamless. Highly recommend.

Sept. 9, 2024

Enjoying all the features and we are only just getting started with the platform. Will form a big part of our expansion plans into new markets.

Sept. 8, 2024

The team at Starshipit have been extremely helpful from day one! No question of mine was left answered and the follow up to any (small) issues I did have was amazing. Millie was my account manager and regularly checked in to make sure everything was going smoothly for me. She jumped on calls and took me through demos, and made a big effort to support me. Thanks team!

Sept. 4, 2024

We've had a great experience using the Starshipit app! The features are solid, but what really stands out is their customer support. The team is incredibly helpful and responsive. Whenever we've had a question or issue, they’ve been quick to assist and always provided clear solutions. Their support makes managing shipments so much smoother. Highly recommend for anyone looking for reliable shipping software with top-notch customer service!

Sept. 2, 2024

Starshipit has managed to address our many needs when shipping wine, making the experience for us and our customers top-notch. The Starshipit team provided great support throughout the whole process. We highly recommend this app to anyone looking to automate their shipping process!

Aug. 29, 2024

10/10 experience onboarding with Starshipit. Millie has been incredible at setting me up and I am saving hours that I used to have to manually upload labels into Aus Post. It's been a game changer. Big recommend from me!

Aug. 27, 2024

I am extremely grateful for the support I received from Millie Whatauira during my onboarding process. Her swift responses and insightful advice have been invaluable, she's helped me to remain calm in my most stressful moments haha. The app itself has been a game-changer, streamlining everything and making the process far smoother than I could have imagined. I highly recommend both starshipit and Millie’s support to anyone starting a new brand. Thank you, Millie!

Aug. 27, 2024

Starshipit is absolutely brilliant. It has streamlined our entire shipping process and allowed us to have all of our couriers in one location, clearly showing who is the cheapest/fastest option. The integration side of things was also so easy! We had so many questions and Geoff always had the answer or found out what was needed. Even with the time difference he went out of his way to get back to our many, many emails. Everything is running smoothly and the whole process was so, so simple with Geoff helping us out.