Rating

4.6

feedback

724

Reviews

chart

#111

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    26%
  • Less than a year
    44%
  • More than a year
    25%

Reviews Summary

The reviews for the SyncX app are overwhelmingly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpful solutions, and dedication of the support staff, particularly mentioning individuals like Raj and Faz. The app itself is praised for its functionality in syncing stock levels between suppliers and Shopify stores, saving time and streamlining inventory management. Users also mention the ease of use, flexibility in configuration, and the ability to automate tasks like stock updates and product imports. However, there are a few negative reviews mentioning issues with setup, variant SKU missing in drop-downs, and challenges with third-party integrations.

Highlights

Positive customer service experience with quick responses and helpful solutions
Efficient stock syncing functionality and time-saving automation features
Ease of use and flexibility in configuration
Challenges with setup, variant SKU issues, and third-party integrations

Rating Breakdown

  • 5
    89% (642 ratings)
  • 4
    3% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    6% (43 ratings)

Reviews with Text

  • 97% (700)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 7, 2025

Stock Sync is by far the best app I’ve used for inventory synchronization on Shopify. It’s simple, reliable, and does exactly what it promises. But what really makes it stand out is the customer service — the support team is extremely polite, helpful, and always responds quickly. They’re ready to assist with any issue to make sure everything works smoothly and no difficulties arise. I truly appreciate their professionalism and dedication. Highly recommended!

Store

machon

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

The app seamlessly handles our stock updates from multiple suppliers via SFTP, direct URLs, and file uploads, saving us countless hours of manual work. The flexibility and customisation options are fantastic, and we’ve been able to automate complex inventory workflows that would otherwise require expensive bespoke development. Support has also been reliable and responsive whenever we’ve needed assistance with more advanced configurations. If you're managing large inventories or syncing with external systems, Stock Sync is hands down one of the best apps on the Shopify App Store. Highly recommended!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Support team is always very helpful.

Store

Mustard

Using app

4 months

Total reviews

3

Average rating

5.0

2 / 5 Share

July 31, 2025

Not sure what to think yet. at first glance it looks easy, but still has some issues with setup and variant SKU is missing in drop down. also when reach out to chat, its just an AI no person. even tried some of the "solutions" provided from the AI and that did not help. I think I might uninstall again, but maybe give one last try.

Store

PBO.DK

Using app

1 day

Total reviews

2

Average rating

1.5

Developer Reply

Hi PBO.DK, Thank you so much for your honest feedback — we truly appreciate you sharing your experience. We’re sorry to hear about the setup issues and the missing variant SKU in the dropdown. That’s definitely not the experience we want for you. While our AI chat is designed to offer quick help, we understand it can sometimes fall short — especially when a more personalized touch is needed. We saw your message via support email and are actively working with you to get everything sorted. Thanks for giving us another shot — we're here to help and will do our best to resolve this quickly for you. Your feedback is invaluable and helps us improve. Please don’t hesitate to reach back out if there’s anything else we can assist with. Thanks, syncX: Stock Sync Team

5 / 5 Share

July 31, 2025

Excellent app and excellent service. Had a stock feed issue and Raj fixed it right away. Couldn't ask for more. Highly recommended :)

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more