syncX: Stock Sync
Import products, sync inventory/price, bulk update, metafields
Rating
4.7
feedback
845
chart
#161
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
24%
-
Less than a year
43%
-
More than a year
28%
Reviews Summary
The reviews for the Stock Sync app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times and the team's dedication to resolving issues efficiently. The app itself was commended for its ability to update stock instantly, prevent oversells, and handle complex data files from suppliers. Users also appreciated the flexibility in data mapping and matching logic, as well as the app's performance in handling large catalogs smoothly. However, some users mentioned that the app could have a cleaner user interface and that the setup process had a bit of a learning curve.
Highlights
Review RSS Feed
All reviews
March 23, 2026
Unfortunately, I’m very disappointed with this app – especially the support. Even though they advertise Priority Support, you don’t feel it at all. The in-app support function seems to be nothing more than automated bot replies that are useless when you have real issues. Individual concerns are not understood or simply ignored. Support via email is also hardly reachable. Either you get no response at all or replies are very delayed and not helpful. For an app that handles business-critical processes like inventory syncing, reliable support is essential – and that promise is clearly not being met here. Conclusion: Good idea, but the support is extremely poor and makes the app frustrating and unreliable when it actually matters.
March 13, 2026
Initially takes a bit to understand but support is great and works well once set up.
March 12, 2026
This app has honestly saved me a huge amount of time. We work with multiple suppliers, each with their own inventory and product feed files, and managing those connections manually used to take up a lot of time and attention. Being able to automate those supplier file connections in one place has made our workflow significantly smoother. What really stood out to me was the support team. They’ve been incredibly responsive whenever I had questions or needed help configuring something. There were a few specific features we needed in order to make our supplier updates run seamlessly, and the team was able to guide us through the setup and help us get everything working properly. Now our process for keeping supplier inventory and data up to date is much more streamlined, and it’s freed up a lot of time that we can spend on other parts of the business. Overall, it’s been a really helpful tool for managing multiple supplier integrations.
March 11, 2026
Great app, helps us synchronise multiple supplier's stock levels in combination with our own, all of which have slightly different ways of feeding us that information (spreadsheets, Google Drive, Dropbox, Email, FTP.... all with different column headers and layouts).
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