Rating

4.6

feedback

740

Reviews

chart

#261

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    23%
  • Less than a year
    87%
  • More than a year
    72%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team, particularly individuals like Faz, Raj, Hanah, Ray, and Suriyah. Users appreciate the app's ease of use, functionality, and its ability to save time by automating inventory updates and product imports. The support team is highlighted for being responsive, knowledgeable, and efficient in resolving issues. However, there are a few negative reviews mentioning challenges with setup, lack of helpful documentation, and unresponsive support. Overall, the app is highly recommended for its seamless integration with Shopify and exceptional customer service.

Highlights

Excellent customer support and responsiveness
Ease of use and functionality
Time-saving automation for inventory management
Challenges with setup and lack of documentation
Some users experienced unresponsive support

Rating Breakdown

  • 5
    166% (1,232 ratings)
  • 4
    7% (49 ratings)
  • 3
    2% (13 ratings)
  • 2
    2% (12 ratings)
  • 1
    10% (73 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2025

Would totally recommend this app for smaller stores such as mine and customer support was on point in helping me implement a feature I needed.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2025

Stock Sync is an essential app for any e-commerce business who needs to bulk edit! The platform is excellent and the customer service team is beyond my expectations. At Sweatfully, we have many different suppliers across different industries and Stock Sync makes adding new or updating current products a breeze. We would not have been able to get to where we are today without Stock Sync. I believe every Shopify business should have this app. It is a no brainer to download and purchase. Pricing is very reasonable. And their customer service is the best team I have experienced, and that is us working with 30+ other Shopify App customer service teams. Save time NOW and download Stock Sync!

Using app

7 months

Total reviews

10

Average rating

4.9

5 / 5 Share

May 7, 2025

Took a little time to figure out as this is my first time dropshipping, but is working perfectly for me now. Live chat agents were very helpful as well.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much 😻

5 / 5 Share

May 6, 2025

Great support helping with everything needed to make it work. Highly recommend!!

Store

Duermo

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback 🥰😘

5 / 5 Share

April 29, 2025

Have just joined Synch X - and had some initial teething problems, but Faz, Raj and Hanah between them spent hours with me, resolving each issue and explaining everything to me, they were absolutely fab. I didn't realise they are based in Malaysia and on a couple of occasions they were supporting me in between midnight and 2am in their Timezone, and always remained positive and supportive. I honestly couldn't ask for more re Customer Support and I thank all 3 of them and am so happy that the synching is working perfectly. Highly recommend.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! 😊 We're thrilled to hear that Faz, Raj, and Hanah were able to help you so thoroughly. Your recommendation means a lot to us! 🙌

All reviews

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