syncX: Stock Sync & Inventory
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Since my last review the team has resolved the issues I was having .Hopefully the app will work consistently moving forwards.
I’m giving SyncX 4 stars. The app can be a bit tricky and hard to set up initially, but once you manage to get the logic right, it works like a charm. The best part was the support—I received excellent help and as soon as I got through to a real person instead of a bot. Having a human Raj guide me through the flow made all the difference. Highly recommended if you need a reliable sync, just be prepared for a bit of a learning curve during setup!
I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.
Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpful—thank you for recommending us! 😊🤗💕
Thank you so much 😻
Very useful to add and update products, the prices are also very flexible and fair, the support team is really helpful despite being clearly very busy.
Thank you! We're glad you find the app useful and appreciate the fair pricing. It's great to hear our support team has been helpful despite their busy schedule! 🥰💕
The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem. If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.
Thank you for the great feedback! We're pleased to hear that the app works well for you and that our team was quick to resolve your issues, even going the extra mile. We appreciate your recommendation for syncing inventory with dealers and dropshippers! 😊🤩💕
Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.
Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.
It’s awesome app, but they make every single option need to pay! Otherwise it’s good for feeding products.
Thanks for your feedback! We're glad you find the app awesome for feeding products. To support ongoing improvements, some features do require payment. Your understanding is appreciated! 🥰💕
Does the job I require it to do. Doesnt bug out and works consistently
Thank you for your kind words.🙌💕
Great Service so far, quick to respond to issues. Would give 5 stars for some further improvements such as randomised roundups.
Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩 You can reach us at [email protected] to elaborate further on the randomised roundup as we can help provide the solution.
I have been using this app for over 12 months, the support could be better when you initially contact with an issue but all issued have been resolved and the app works great when set up correctly
Dear Fight Co, We want to sincerely apologize for the negative experience that you had with our customer support team for not providing the level of service that you’ve come to expect. Going forward, we are going to take steps to ensure that this situation does not happen again. We hope that you reconsider your review and we would be incredibly grateful. We truly hope to resolve your issue completely.
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