All reviews

Rating Breakdown

  • 5
    89% (1,191 ratings)
  • 4
    4% (50 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (66 ratings)
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4 / 5 Share

March 17, 2021

1 star for your support. Closing tickets without any notifications and solution. Pretty low level service for 49$/month Update: Thanks to Raj from your support team, the issue was solved. 4-starts because we lost 4 days.

Store

Luxmall

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, We sincerely apologize for your bad experience. Since Ticket 15748 is related to the same query as the existing ticket, it was merged under Ticket 15737, which made the ticket 15748 being automatically closed. We really appreciate it if you can reconsider the review and provide us another chance.

4 / 5 Share

Feb. 17, 2021

The App is working just fine, it may take some understanding for people who are not very tech savvy. The Support we received was exceptional and we wish to thank Raj for assisting us through a few sessions to help us get where we needed to be. We are now 98% there with real-time stock levels linked to our Supplier. Great work and thank you Raj!

Using app

About 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Jan. 26, 2021

I have used this app for sometime now and although I have found it a steep learning curve the admin support have been brilliant and helped me get up to speed and on a number of occasions fixed my feed mapping issues speedily - definitely recommend this app and their staff. Although I am only giving it a 4 as it's not as user friendly as a novice would have liked and takes time to get your head around but I suppose that's the same with all software.

Using app

Almost 2 years

Total reviews

4

Average rating

3.8

4 / 5 Share

Dec. 28, 2020

I used this app to update inventory. Any time we have come across issues, support team has been great in responding immediately and resolving our issues. Great job!

Using app

About 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 25, 2020

No empezamos con muy buen pie. Era imposible sincronizar el stock, y el servicio técnico no daba señales de vida, pero finalmente me ayudaron con la configuración y lo hicieron posible. Si la aplicación sigue funcionando así de bien, me han ahorrado mucho dinero y tiempo.

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 18, 2020

Fiew problem of stock syncronasation at the beginning but the team support was helping and did his maximum to fix the problem. App very practical to update stock! Even if a chat online would be awesome :)

Using app

Over 1 year

Total reviews

6

Average rating

4.7

4 / 5 Share

Nov. 9, 2020

Stock Sync has been helpful to save me tons of times. Fast and efficient support team comes with it, I easily recommend this sync app over the ones I tried before.

Using app

Almost 5 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 16, 2020

I used the help team to set up my stock feeds, they were very helpful and !walked me through the process until I was comfortable that I was set up correctly, thanks

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 25, 2020

Hi I have not received any response in 2 days. All of my products have somehow set to sold out 0 inventory. Can you please fix this ASAP??? I can't stress enough how convenient and advanced this app is. It has helped me not only update thousands of inventory but also upload products in the right format. Their packages are priced reasonably.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 8, 2020

I found the app difficult to set up and confusing but the team was responsive to my emails and I eventually got it working. It works great and does exactly what I want it to do. Update: I recently upgraded my account to add more feeds. Again I had difficulty setting it up and staff were there to get me up and running within 24 hours. They also checked my stock sources in advance to confirm that I would be able to connect to the sources with the app before upgrading. Great customer service! Thanks Stock Sync!

Using app

10 months

Total reviews

7

Average rating

4.4

4 / 5 Share

Dec. 26, 2019

I'm using this app to keep my stocks up-to-date and it works very well. I'm very satisfied with their technical support team. They helped me to solve my problems very quickly and efficiently. Just one more thing, I will be happier if you can provide live chat in the future.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 15, 2019

Using the App to bulk load product listings in the initial setup phase, and for the most part the app does a great job. The app is a great time saver, and am hoping to set up automated updates from a number of suppliers moving forward. My only criticism is that the logs for updates, errors and exceptions are lacking detail, meaning it takes time to work through the datasets to successfully load or update products when issues are encountered. I have had occasion to engage support a couple of times, and have been very happy with response and solutions provided. Anyone looking to add hundreds of products with thousands of variants should take a close look at this app, it is a great tool.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 20, 2019

Amazing time saver! I am so happy I heard about this app and installed it. It's so easy to do inventory control now.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 16, 2019

I use this app to sync with my suppliers stock and manage inventory for myself! It's great and east to use!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 23, 2021

I needed a way to add products to my website in bulk quantities and Stock Sync was the easiest way to get it done. Stock Sync works and it saves major time and effort once you learn how to use it.

Using app

About 4 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 14, 2018

great app i love it so much. it helps with a lot of stuff for my store. This app is pretty cool. i recommend

Using app

About 11 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 19, 2021

Once you discover the importance of stock maintenance in your e-commerce store, Stock Sync is an excellent source for this activity. Whenever you need assistance the Stock Sync team is very responsive.

Using app

About 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 15, 2020

This app has given us back a ton of time every day, from managing inventory and pricing to focusing on more important things - like customers. The support is also fantastic if you have any troubles.

Store

Barril

Using app

Over 4 years

Total reviews

3

Average rating

4.0

4 / 5 Share

June 14, 2018

App works well for me to update stock levels from a CSV. Interface is sometimes a bit buggy.

Using app

About 1 year

Total reviews

6

Average rating

4.0

4 / 5 Share

June 9, 2019

Love it! Been using it for a while. Great syncing with my local suppliers in SA. Pretty user-friendly and affordable. It's a no brainer to automate your stock levels and updated price points. Plus these guys are really helpful if you need guidance (just the support is a bit slow!). Look.. we advise using it, you won't be sorry when they eventually reply! ;)

Using app

Over 1 year

Total reviews

1

Average rating

4.0