syncX: Stock Sync
Auto sync inventory and product updates with suppliers via API
Rating
4.7
feedback
846
chart
#174
All reviews
June 21, 2023
Excellente app ! Super utile pour synchroniser les quantités, les prix, etc... et encore mieux le service client est excellent et super réactif ! Je recommande vivement !
Nov. 1, 2021
Great APP with responsive customer support. A lots of options to adjust/modify the feed to your needs. If you can't figure out how to do it - just ask a support team...
Oct. 29, 2021
Been using this app for a couple years and it helps keep my inventory fresh. Support is great and they will help you setup your price file so that it's automatic. Worth every penny.
Nov. 26, 2021
Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!
Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update
Oct. 18, 2021
Amazing support. Excellent app that LIVE syncs our supplier inventory to our online shop. Highly recommend
Oct. 18, 2021
The best app to use for your inventory updates. Since all of the California port stuff I was struggling with inventory updates. Not anymore Stock Sync now is dealing with it for an affordable price!
Sept. 16, 2021
This app has saved us hours and hours of work every day. Its really the best app to sync inventory among two stores and sync inventory across market places. The customer service is great, if you cant get things right in first go, just contact them and they will help you with that.
Sept. 16, 2021
Great customer service, great functionality, overall makes life much easier keeping backend systems in sync with the frontend.
Sept. 7, 2021
Very good app, help to solve a lot of inventory problems. One suggestion is that you guys need to have "oopsie" button features on all tasks. Other than that nothing to complain.
Sept. 7, 2021
This app is great for adding stock and inventory from a few suppliers I use. Helps me skip having to check inventory on a bunch of items one by one.
Sept. 3, 2021
Great support - They allowed me to automate updating stock and prices automatically from my sql server.
Sept. 1, 2021
So far so good! Will make our service to customers even more efficient, only just started but blown away already!
Aug. 25, 2021
The app is amazing, the support team behind the app are responsive and never give up; always trying to find a solution around the various supplier systems. We can wholeheartedly recommend this app which will make your life so much easier. All the best and thank you from the COAX Copenhagen Girls
Aug. 5, 2021
Brilliant app, with an amazing support team. Worked with agent Jor, who went above and beyond to help me with a long term feed issue. Really happy with the service.
July 30, 2021
I have been using the application for the few months now and despite I am an inexperienced in CSV files and technology I have managed to connect the stock with my suppliers and everything is working well. I use CSV updates and even those the CSV field mapping does look scary to start, but it is not so difficult once you understand it, with a help of YouTube tutorials, clear written instructions and the support team which always gets back with good explanation and help. The app saves me lots of money and time, as I don't need to use expensive platforms to pull the products to my store. Using this application, I can say with a confidence that it was the right choice for my business, and I am actually looking forward to learning all the features of this application, A*****!!!
July 29, 2021
Really nice App! You can sinc many things in difrent ways: product stock, price, offers, etc. Setup a cron job and use it with Google Sheets for exmple or XML in "real time". Very happy with solution and support!
July 29, 2021
Very happy with the app as it's very flexible and captured most of the scenarios required. Big thank you to the support team who is very responsive and helpful on fixing the issues we have. Thank you :)
July 24, 2021
Just the automation we needed. Support is very responsive to questions and to addressing issues in a timely fashion.
July 11, 2021
FTP inventory update feature is awesome! It can be set to automatically update on a given day/time. Saves me from manually adding files!
July 9, 2021
The developer understood my issue and was able to solve my problem very quickly. I recommend this app.