All reviews

Rating Breakdown

  • 5
    89% (757 ratings)
  • 4
    3% (27 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (50 ratings)

Reviews with Text

  • 92% (781)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2021

The app is amazing, the support team behind the app are responsive and never give up; always trying to find a solution around the various supplier systems. We can wholeheartedly recommend this app which will make your life so much easier. All the best and thank you from the COAX Copenhagen Girls

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Brilliant app, with an amazing support team. Worked with agent Jor, who went above and beyond to help me with a long term feed issue. Really happy with the service.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

I have been using the application for the few months now and despite I am an inexperienced in CSV files and technology I have managed to connect the stock with my suppliers and everything is working well. I use CSV updates and even those the CSV field mapping does look scary to start, but it is not so difficult once you understand it, with a help of YouTube tutorials, clear written instructions and the support team which always gets back with good explanation and help. The app saves me lots of money and time, as I don't need to use expensive platforms to pull the products to my store. Using this application, I can say with a confidence that it was the right choice for my business, and I am actually looking forward to learning all the features of this application, A*****!!!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2021

Really nice App! You can sinc many things in difrent ways: product stock, price, offers, etc. Setup a cron job and use it with Google Sheets for exmple or XML in "real time". Very happy with solution and support!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2021

Just the automation we needed. Support is very responsive to questions and to addressing issues in a timely fashion.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2021

FTP inventory update feature is awesome! It can be set to automatically update on a given day/time. Saves me from manually adding files!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

The developer understood my issue and was able to solve my problem very quickly. I recommend this app.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 9, 2021

The app is really fantastic, it allows a strong customization. The customer service is impeccable, always available and in a very short time, they have me and are continuing to help me with every single difficulty or problem. Highly recommended +++++++

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2021

Great Customer Service, Great software makes my life so much easier no more out of stocks especially at these times! I have all my feeds being automatically updated every 6 hours they even have the ability to add when it will be back in stock automatically that is tons of work saved!

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 6, 2021

Great app! Works great with our store. It is easy to set up your preferences for your inventory sync. Highly recommend!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2021

I have been using this app for a few days now, and I LOVE it! It is a massive time-saver, which allows me to focus on other areas to grow my website, instead of updating inventory.

Using app

4 days

Total reviews

14

Average rating

4.9

5 / 5 Share

July 4, 2021

Loving it. This solved so many issues for us all in one solution! Will save us several hours a month.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2021

A great app for updating stock inventory from suppliers. The support team are always quick and helpful.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2021

Usé la aplicación para actualizar el inventario de un proveedor, parece una buena app el soporte es aún mejor. Me ayudó mucho para la configuración, todavía tengo que solucionar algún problema pero estoy seguro que estaré contento.

Using app

3 months

Total reviews

13

Average rating

3.9

5 / 5 Share

May 25, 2021

The app does everything it is supposed to and is user-friendly. I received a very fast response when I needed to contact their customer support. Very helpful.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2021

I used this app to update stock on two website. I choose to use sync by email and it's work perfectly! Thanks to the staff to help me on configuration.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

so far so good thinking on buying service to use it every day, hope you keep up the good work and keep it affordable

Using app

4 days

Total reviews

9

Average rating

4.8

5 / 5 Share

May 19, 2021

Excellent app and works as described. It can do a lot if you take the pleasure to dig deeper. A marvel to behold and relieves stress. Thanks for creating this app.

Using app

About 2 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Aug. 17, 2021

Spoke with Azza today, he was very helpful and resolved my issue regarding filters. I am also delighted that a chat function is now operational. Great result, thanks.

Store

Shhh...

Using app

9 months

Total reviews

9

Average rating

2.9

Developer Reply

We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 1-star app review. We hope you can give us a chance to help you. We deeply apologize as we have to admit it is a flaw on our end that we only support via emails only at the moment and not calls or live chat. We will definitely improve this in the future. Regarding the billing, we do have an option for our users to downgrade to a free plan whenever the user wanted to put it on hold for using Stock Sync so that it won’t get billed monthly. All settings will remains as it is if users decided to upgrade it back again. It saddens us that the feed leaves an impression that we are blocking you. However, the monthly plan takes into account the total variants from the whole store, not only the ones to be updated from the feed file. This is because Stock Sync will need to find matching products from the store and the file in order to update the products. We do have a filter where you can limit the products to be updated and it will decrease the product limit if you do not wish to upgrade the plan. To clarify, we never deleted any review even how bad it is. We will make it right until our customer removes/update the review willingly. Please contact us at [email protected] so we can help you with that.

5 / 5 Share

May 4, 2021

Have used this app for a few years on another Shopify store, now using for a 2nd store. We love how easy it is to use with different file source abilities along with multiple feeds. You can automate an upload daily or hourly, etc. Support is responsive and always here to help. Wee have never had any problems and highly recommend one of the best apps on Shopify.

Using app

13 days

Total reviews

6

Average rating

4.5