All reviews

Rating Breakdown

  • 5
    57% (141 ratings)
  • 4
    8% (21 ratings)
  • 3
    6% (14 ratings)
  • 2
    9% (23 ratings)
  • 1
    19% (48 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 2, 2022

We have 8 brick and mortar locations, the app make it using for forecasting inventory needs at each of our locations, creating purchase orders based off a set criteria that you set and creating transfers between locations. It appears to be doing a good job that. I tested out the app a few years back and got frustrated with it and stopped using it. Thought I would come back and give it a try again. So far I am happy with it. However, there are some areas that need some improvement to make the app better. - I like the fact that it has a way to print barcodes based off purchase orders and stock transfers. However, it's only limited too Dymo printers. We use a Rollo at some of our locations. Would like to see more flexibility there. - When creating purchase orders and stock transfers based off suggestions, I would like to see a filter added to say "Show Minimum Re Order Stock Required". For example, ff we 1000 SKUs I don't want the purchase order or stock transfer suggestions to show me 900 SKUs that require us to order just one. It would be nice to set a minimum amount to be displayed on the purchase order or transfer such as 5 or 10 or whatever number we want. Because now, I have remove all the 900 SKUs individually by clicking the trash can icon to the right that I don't want. Or if this is not doable then add a checkbox next to all the SKUs on the purchase orders and transfers to allow me to select the 900 and hit remove. --- Also products are showing up when running the suggestions that are stocked at the location. Our team is open to working with Shopify to help make this a better app. It's a win - win for everyone.

Using app

About 1 year

Total reviews

10

Average rating

4.4

Developer Reply

Thanks for the great review! Greatly appreciated. There’s a setting under Preferences - Forecasting that will prevent every single out of stock item being added to the PO regardless of its performance. Please try deselecting “Keep in stock” and see if that helps. You can also set minimum order quantities per supplier by going to Suppliers - Settings - Order limits. Something else that might be helpful is the minimum order quantity column that can be enabled on the draft PO page. I'm looking into the issue with non-location products showing up when forecasting. Hopefully some of this is of help to you. We are currently building a team to work on Stocky full time so you should see some big improvements in the not too distant future. - Seb

1 / 5 Share

March 14, 2022

Garbage App. Shopify buying your app is the kiss of death. Mean's you'll never see an update or bug fix ever again. Reviews are filled with bad experiences and the app is missing core functionality like being able to apply different shipping costs to the COGS. If I buy 100 feathers and 100 bricks, the shipping cost will be evenly split across 200 items and there is no way to easily custom tailor these costs. It hasn't changed for the past 3 years. No improvement. Shopify is negligent at best.

Store

Sanshee

Using app

About 1 year

Total reviews

11

Average rating

3.8

Developer Reply

Hello Sanshee, thank you for taking the time to leave your review. I'll let our developer know about your feedback. They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!

1 / 5 Share

Feb. 21, 2022

Useless at the moment as it doesn't even open within the Shopify POS app, have to open in Safari and in there barcode scanning doesn't work.

Store

Gear

Using app

7 months

Total reviews

3

Average rating

3.3

Developer Reply

Hello Gear, thank you for taking the time to leave your feedback. I am happy to let our developers know about your review, we are always looking to update our apps and make it user friendly for our merchants, as at the moment the Stocky app is only designed to work on a computer. As for the issue with the barcode scanner, I hope you were able to get it solved, we recommend reaching out to our retail support if you have issues with the hardware and we can help get it fixed.

5 / 5 Share

Feb. 10, 2022

For being free(I have Pro sub) it is a great app. I used to use Inventory Planner paying over $400/month for forecasting and purchase orders. I own and operate 4 Retail Locations and Online Store. The feature to allow Creating Purchase Orders with Forecasting for individual store is a winner. I get more accurate reorders/stocking per store. I noticed this app gets a lot of flack however for my use case it is working perfectly for me.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 3, 2022

I have been using stocky for 2 years. I believe is a great tool, but when Shopify pretends that in order to have a look at a simple sales report and see the total, I have to do my own calculation excel sheet and formulas when Im paying Shopify plan + Shopify POS pro, it gets me out of my nerves. Too bad shopify!!! Shame on you on this one

Using app

Almost 2 years

Total reviews

15

Average rating

4.6

Developer Reply

Hello Centroartesano, thank you for leaving your feedback.I will also certainly pass this up as a feature request to our developers as it is an idea that a lot of people would benefit from. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from merchants just like you.

2 / 5 Share

Jan. 21, 2022

We switched to Stocky so that we wouldn't have to use different inventory systems for our website and brick and mortar. While some functionality is useful, there are some major issues. Our biggest has been that Shopify is refusing to fix a bug that makes every item show up on POs for any location, even if the item is only sold at one location. This has been immensely time-consuming and has led to us spending significantly more time on inventory management than is necessary. Buy beyond that, it was very frustrating to hear from Shopify that they're not planning to fix it at all. This clearly communicates to me that they don't actually care about our experience, and is very disappointing. I would not recommend going through the trouble of getting started with Stocky.

Using app

Over 1 year

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for the review. We now have a dedicated team working on making Stocky better and have fixed the bug you mentioned in your review. There is a new option to exclude items from other locations: go to Preferences -> Forecasting, then check "Only include products associated with the receive location".

1 / 5 Share

Nov. 30, 2021

So, I rarely place a negative review but this time I just have to share. Months later, Shopify just doesn't seem to care to resolve the issues so time to share. Sorry in advance for the long post. I am busy just like every other shop owner out there so I am super not happy with having wasted so much time trying to set up things like the barcode scanner, label printing when receiving orders, etc. only to never have the issues resolved. Stocky has tons of potential but is VERY POORLY SUPPORTED. Don't bother asking their support for help shopify first liners have to idea it is now a shopify app (not new news) so after to argue with the agent, they ask their manager and finally they are forced to try to help you. But honestly if you spent an hour on the app you would know more than their agents. Every answer gets escalated then nothing. Sometime you get an email of instructions but no actual help beyond that.

Using app

About 1 year

Total reviews

8

Average rating

2.0

3 / 5 Share

Nov. 24, 2021

App was working good until we had to receive a partial purchase order from a vendor. Yes, we were able to receive quantities partially, but then Stocky doesn't allow us to record this invoice of a partial purchase order. What should we do if 90% of the PO we make are received in several shipments? Also, not having a dedicated customer service team makes it a time consuming task to ask little questions.

Using app

About 3 years

Total reviews

2

Average rating

4.0

1 / 5 Share

Nov. 19, 2021

Fails to sync correctly albeit constantly manually syncing. Reporting is awful and required to go through numerous different reports to find information. Costs incorrect when using bundles (records stock cost at child and parent part). Poor support from service team.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 10, 2021

Worst app on here, do not use for inventory. 0 stars No customer support whatsoever, messes up your inventory just sitting there.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

4 / 5 Share

Nov. 5, 2021

Stocky is a work in progress. - Cost syncing isn't automatic, but that is for the sake of flexibility in your accounting. The manual syncs are good enough. - "Incoming inventory" in Shopify does not acknowledge incoming Stocky purchase orders with an estimated receiving date. At time of writing this is an impossible feature request because there is no API available to perform the update. - Shopify support staff are not familiar with Stocky. It's getting better as time goes on, but at the time of writing it's still not perfect. Just read the documentation. - Stocky & Shopify tax rules for products don't sync. - Stocktakes (i.e. inventory counts) are treated exactly like purchase orders. Some will like it, some won't. I wish there was better barcode scanner support. Perhaps this is a criticism of Shopify rather than Stocky. You have to read the documentation to get value out of this app. Ultimately it's worth it.

Using app

5 months

Total reviews

5

Average rating

3.6

1 / 5 Share

Sept. 29, 2021

Same as most below - this App is way away from being fully functional as a inventory tool. How Shopify doesn't allow for incoming Purchase Orders in their stock availability amazes me especially in these times of challenging supply chain disruptions. Are we the only company trying to pre-sell incoming stock?

Using app

About 1 year

Total reviews

4

Average rating

4.0

2 / 5 Share

Sept. 24, 2021

I'm still not sure if Stocky and Shopify communicate regarding Transfers. Right now we're ordering out of Stocky as it provides great suggestions based on lead times and sell-through, really like that. It also shows outstanding orders that we've recently placed. But when we receive stock we 'transfer it in' in Shopify. Not Stocky. So does Stocky at any point know what we've received, or does it just use the adjusted inventory level we now have in Shopify? However that would then mean that over time the 'open orders' number increases indefinitely as Stocky does not know which ones of those are fulfilled by now. Are we expected to receive product in Stocky and in Shopify manually to have an accurate and integrated system? Thanks, Evert

Using app

Over 1 year

Total reviews

3

Average rating

4.0

1 / 5 Share

Sept. 9, 2021

I do not recommend this application at all! It has a very long way to go before it will be an efficient inventory management application. You have to upload your products into shopify but the costs don't sync. You have to manually do that so none of your reporting is accurate, and you can only do this step once a day. It is not user friendly like the video above presents. You have to toggle back and forth between stocky and shopify to make it work. The shopify retail support told me to just enter my costs and other details into both stocky and shopify dashboard. What is the point of having this application if I have to do that? Barcodes are not made in this application, you have to go to the shopify dashboard and search out the items and then tell it to create the barcodes. Not effective at all.

Using app

About 1 month

Total reviews

1

Average rating

1.0

3 / 5 Share

June 4, 2021

Not a great inventory management app honestly. The app gives very basic purchase management facility and is an improvement over what is possible in Shopify, but nevertheless - inventory/purchase management is important to every business using Shopify and I would expect there to be a much stronger solution.

Using app

About 1 year

Total reviews

10

Average rating

4.8

3 / 5 Share

May 16, 2021

This app is very flexible in some ways (i.e. case sizes for POs, changing which elements are shown on the PO when you're creating it versus sending it to your supplier). However, we are struggling with accurate Average Unit Costs for our Bundles, which we created in the Bundles app that is officially compatible with Stocky. The Average Unit Cost for the bundle is supposed to be "based on the bundled variants", however the Average Unit Cost will not update, no matter how I change the individual bundled variants' costs (e.g. receiving POs, directly changing costs, etc.)

Using app

Over 3 years

Total reviews

3

Average rating

4.3

Developer Reply

Hello there! I'd like to thank you for taking the time to leave a review for Stocky, we really appreciate your feedback, it's how we're able to learn and grow. We're sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you - Liana.

1 / 5 Share

May 14, 2021

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients

Using app

Almost 3 years

Total reviews

14

Average rating

2.0

1 / 5 Share

July 13, 2021

Shopify loves making things harder on their customers, and trying to force them to spend more money every month. Another terrible app to go along with the worst POS system ever made. If you see shopify is the developer just assume its worthless. UPDATE: Shopify has just made their inventory manangement even worse. Yet another shady move to try and force you into paying extra for POS Pro. This company sucks

Using app

10 months

Total reviews

3

Average rating

1.0

Developer Reply

Hello there! We appreciate you for taking the time to leave a review for Stocky, we really value your candid feedback. I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

1 / 5 Share

April 28, 2021

Horrible....VERY time consuming if you want it to actually so something right. Probably have to hire someone just to sit on this app 40+ hours a week or it will be extremely inaccurate and basically useless. NOT RECOMMENDED!!!

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

5 / 5 Share

April 8, 2021

Great shopify has added multi location to stocky its easy to use. we look forward to being part of the journey with hopefully more features to come

Using app

9 months

Total reviews

5

Average rating

5.0