Stocky
Inventory Management for Shopify POS Pro
Rating
2.9
feedback
248
chart
#776
All reviews
Rating Breakdown
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March 18, 2021
App is useful in some areas but completely useless in others and unfortunately since Shopify purchased it, there's no support. Shopify support has no idea how any of the functionality works and some members of the support team aren't even aware that it's now owned by Shopify. Why isn't there a support team dedicated to learning this app? I'm not sure why Shopify bothered purchasing it.
Hi there, thank you for taking the time to leave a review for Stocky. We know how important it is to be able to reach out for support which is why we have a dedicated Stocky Support team at Shopify. If you'd like to reach out to Stocky team, you can do so by emailing [email protected] with your queries. Your email will come directly to our team and we'll be happy to help with any questions. You can also find this email address whenever you need it under the Help tab in Stocky. - Barry | Stocky Support
March 18, 2021
why can we not use a barcode scanner on the stocky app when transferring inventory between locations this would be a very very helpful tool
Hi there, thank you for taking the time to review Stocky. We appreciate all feedback from our users and can definitely see how useful it would be to be able to use a barcode scanner to accept inventory being transferred. I'd like to clarify using a barcode scanner with the Stocky app. This is available and you can use your barcode scanner to receive Purchase Orders and for Stocktakes. While it can be used for incoming purchase orders and stocktakes, the barcode scanner can't be used for transferring inventort between locations. For using the barcode scanner with stock transfers, while it isn't available currently, I will escalate this up to our 'Feature Request team' where we send all of the issues and requests to our developers and they look at each one. The requests that happen most often get moved up and developed. Requests are weighted on how many times a particular request comes through so I cannot offer any timeline if or when this could be developed. So, while I can't promise that your request will get developed, I can promise it will be looked at. You can also visit the Shopify Changelog at the link below for reference of our most recent updates: https://changelog.shopify.com/ Barry | Stocky Support
Feb. 15, 2021
Nice application for keeping track of orders. Here's what it's missing: 1) custom low inventory level alerts (ex. when widgetA reaches 5, send alert) 2) can't tell the application to ignore certain products, therefore a list of x number of useless items appears on my 're-order' list and it takes more time to sift through this list than it does to go to my physical shelves with a pencil and clipboard to prepare an order. 3) doesn't understand that a product can be purchased from multiple vendors, the only way I can order 'product Y' is if I'm ordering from the specfic vendor that the product is assigned to, otherwise I have to login to Shopify, edit the product and reassign the vendor, go back into stocky, refresh and add the item. Why can't I simply search from the list of all my products when I'm creating an order?? The application is VERY USEFUL once the order is in queue though. I can easily see what is on backorder and it adjusts my inventory levels VERY EASILY once I recieve an order with packing slip. Please, someone tell me which application can do what I need, I'm so tired of combing through 30+ applications to find an inventory app that can perform basic functions! Just FYI, VEND includes all of these basic inventory functions free, with their POS... come on Shopify!!
Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you and we appreciate your feedback. On your first point, regarding custom low inventory alerts, I can see how useful that would be so I'm going to bring this to our developers so that this kind of functionality can be looked into. Regarding your other points, telling Stocky to ignore certain products and accounting for products that have more than one vendor, there are already steps that can be used for these in Stocky. Marking a product as Archived in your Shopify admin will communicate that to Stocky and remove it from the re-order list. Instead of just using Vendors for your Purchase Orders, you can also use Suppliers as a product can have multiple Suppliers. I'll follow up with you by email with more information on these points for you too! - Barry
Feb. 13, 2021
Does this work for online shopify stores only or do i need to be a bricks and mortar store using POS for it to work? jjjjj
Hi there, thanks for taking the time to post a review. The Stocky app will work for online store orders and locations. However, the POS Pro plan is required to use the app ($89 per month per POS location). Please don't hesitate to reach out to us if you would like to discuss Stocky or the POS Pro plan and features any further.
Feb. 11, 2021
It works fairly well for purchases, though it took me a minute to sort out how to do drop ship POs vs stock purchases. My major issue is that it doesn't sync with my accounting software so I duplicate loads of work every week recreating invoices in Xero. Please build an integration!!
Jan. 16, 2021
This is a dream come true. Easy to manage thousands of SKU's, inventory and to place purchase orders.
Jan. 10, 2021
Fantastic App! Some serious work ethics here compared to other apps I used before, i would really recommend this service.
Jan. 7, 2021
The agent is very open answering questions on users. Perfect. The agent is very open answering questions on users. Perfect.
Dec. 29, 2020
Excellent 5 star app, very easy to figure out and configure. Excellent 5 star app, very easy to figure out and configure.
Dec. 24, 2020
Stocky works fine for us. We have two store locations and e-commerce. Transfers, analytics were the most useful features.
Dec. 21, 2020
Actions speak louder than words, this app offering me nice service. Actions speak louder than words, this app offering me nice service.
Dec. 17, 2020
We used this app extensively for nearly a year. We invested a ton of time and resources in Stocky. It has helped our business save time, send out POs (we send out about 100 a month,) plan for the future, etc... Then guess what, we got locked out without a warning. After several frustrating days with Shopify Customer Service, we find out we have to upgrade to their POS Pro plan to continue using Stocky. Well, we don't have a physical store, so none of that plan fits our needs except Stocky. Honestly, they just want us to pay them $89 a month to continue using a tool we were using free for nearly a year. Really, what Shopify did was set us back as they took it from us right before the busiest time of the year (Holiday Season.) We had ZERO time to transition to one of the sub-par alternatives. Shopify cost me over 100 hours of manual labor, something Stocky could have done in 6 hours. Thanks, Shopify.
I want to take the time to thank you for your constructive feedback on the Stocky App. I appreciate that this is an important part of your business and you invested considerable time into the app. There have been changes to the way Stocky is accessed with the introduction of POS Pro plan in May 2020 (which came with a free trial till Oct 31st) in which the Stocky app is a part of. I do appreciate the difference this can make to a business, especially after investing so much time, so I'm going to be forwarding your feedback to the relevant department about having Stocky only available to merchants using the POS Pro plan. Please don't hesitate to reach out to us if you would like to discuss Stocky or the POS Pro plan and features any further, we're always happy to help.
Dec. 14, 2020
Was a good app to see and manage inventory but for some reason Shopify decided that only customers with a physical storefront (the customers that need a POS) only need to see and manage their inventory. Interesting and really short sighted, very disappointed with Shopify removing this from a basic function...don't they realize the better the stores on Shopify manages their inventory the more money they make??
Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.
Dec. 9, 2020
In general it is a good app, but there really needs to be a better way to assign products to suppliers, having to go through pages of products is a pain, especially as if there is only one product on a page, you have to assign a single product. There is an importer, but I can't find any instructions on how to use it !
Dec. 1, 2020
Actions speak louder than words, I'm giving 5 stars. Actions speak louder than words, I'm giving 5 stars.
Nov. 16, 2020
It is really the best APP and best team and service! So cool. So cool. So cool. So cool. So cool....
Nov. 14, 2020
I was happy to find Stocky for inventory management. However, I was upset as I was told I can only continue to use it if I upgrade to PRO and have to pay $89/month additionally. Since I didn't upgrade, all my previous purchase records cannot be retrieved. That was really disappointing.
Hi there, thank you for taking the time to leave a review for Stocky. I can understand how these changes can affect ones store, but we believe this is a change that will help grow Stocky and allow us to channel more resources to its future growth and potential. I intend to follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James
Nov. 12, 2020
We couldn't manage our inventory (500+ SKUs, dozens of wholesale vendors) without Stocky! Tried a few alternatives, but this has been the most robust app for managing and projecting inventory needs
Nov. 12, 2020
I run a brick and mortar hobby shop and almost exclusively use Shopify and Stocky for that purpose. I ended up selecting Shopify POS primarily because of Stocky. I have thousands of SKU's that I knew I was going to need help managing reordering. Stocky has done a phenomenal job of this. I do have a wish list and some complaints that you will see echoed with some of the less favorable reviews, but the value that Stocky adds to my business offsets the complaints enough to still warrant 5 stars. -The ability to sync cost between Shopify and Stocky would be really nice to have -It's kind of a bummer that it's now only available with POS Pro -Removing products that I no longer want to be reordered from automatically appearing on the generated purchase orders is kind of a tedious process To summarize, Stocky has been essential to my business' success by making it easy to manage my inventory. I have been able to keep products in stock in a way that would not be possible without this app.
Nov. 12, 2020
I've been using Stock for nearly a year and it's been vital in managing my stock levels, identifying products which need to be put on sale and which need reordering. It massively reduces my admin time. I'd like for it to show a stock level vs time chart for products (it currently only shows sales/time) so that I can more accurately allow for the effects of a product being out of stock for a period of time (as happens a lot as many of my suppliers have very long lead times), but hopefully that will be something that comes in the future. It makes it super easy to reorder from each supplier and track incoming stock. I'd very much recommend it, especially it's free!