All reviews

Rating Breakdown

  • 5
    43% (89 ratings)
  • 4
    8% (17 ratings)
  • 3
    8% (16 ratings)
  • 2
    12% (24 ratings)
  • 1
    28% (57 ratings)

Reviews with Text

  • 100% (202)
Review RSS Feed Review RSS Feed

3 / 5 Share

June 4, 2021

Not a great inventory management app honestly. The app gives very basic purchase management facility and is an improvement over what is possible in Shopify, but nevertheless - inventory/purchase management is important to every business using Shopify and I would expect there to be a much stronger solution.

Using app

About 1 year

Total reviews

11

Average rating

4.8

3 / 5 Share

May 16, 2021

This app is very flexible in some ways (i.e. case sizes for POs, changing which elements are shown on the PO when you're creating it versus sending it to your supplier). However, we are struggling with accurate Average Unit Costs for our Bundles, which we created in the Bundles app that is officially compatible with Stocky. The Average Unit Cost for the bundle is supposed to be "based on the bundled variants", however the Average Unit Cost will not update, no matter how I change the individual bundled variants' costs (e.g. receiving POs, directly changing costs, etc.)

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello there! I'd like to thank you for taking the time to leave a review for Stocky, we really appreciate your feedback, it's how we're able to learn and grow. We're sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you - Liana.

1 / 5 Share

May 14, 2021

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients

Using app

12 months

Total reviews

14

Average rating

2.0

1 / 5 Share

July 13, 2021

Shopify loves making things harder on their customers, and trying to force them to spend more money every month. Another terrible app to go along with the worst POS system ever made. If you see shopify is the developer just assume its worthless. UPDATE: Shopify has just made their inventory manangement even worse. Yet another shady move to try and force you into paying extra for POS Pro. This company sucks

Using app

2 months

Total reviews

3

Average rating

1.0

Developer Reply

Hello there! We appreciate you for taking the time to leave a review for Stocky, we really value your candid feedback. I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

1 / 5 Share

April 28, 2021

Horrible....VERY time consuming if you want it to actually so something right. Probably have to hire someone just to sit on this app 40+ hours a week or it will be extremely inaccurate and basically useless. NOT RECOMMENDED!!!

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

5 / 5 Share

April 8, 2021

Great shopify has added multi location to stocky its easy to use. we look forward to being part of the journey with hopefully more features to come

Using app

About 1 month

Total reviews

6

Average rating

5.0

2 / 5 Share

March 18, 2021

App is useful in some areas but completely useless in others and unfortunately since Shopify purchased it, there's no support. Shopify support has no idea how any of the functionality works and some members of the support team aren't even aware that it's now owned by Shopify. Why isn't there a support team dedicated to learning this app? I'm not sure why Shopify bothered purchasing it.

Store

Cupcake

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, thank you for taking the time to leave a review for Stocky. We know how important it is to be able to reach out for support which is why we have a dedicated Stocky Support team at Shopify. If you'd like to reach out to Stocky team, you can do so by emailing [email protected] with your queries. Your email will come directly to our team and we'll be happy to help with any questions. You can also find this email address whenever you need it under the Help tab in Stocky. - Barry | Stocky Support

3 / 5 Share

March 18, 2021

why can we not use a barcode scanner on the stocky app when transferring inventory between locations this would be a very very helpful tool

Using app

21 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, thank you for taking the time to review Stocky. We appreciate all feedback from our users and can definitely see how useful it would be to be able to use a barcode scanner to accept inventory being transferred. I'd like to clarify using a barcode scanner with the Stocky app. This is available and you can use your barcode scanner to receive Purchase Orders and for Stocktakes. While it can be used for incoming purchase orders and stocktakes, the barcode scanner can't be used for transferring inventort between locations. For using the barcode scanner with stock transfers, while it isn't available currently, I will escalate this up to our 'Feature Request team' where we send all of the issues and requests to our developers and they look at each one. The requests that happen most often get moved up and developed. Requests are weighted on how many times a particular request comes through so I cannot offer any timeline if or when this could be developed. So, while I can't promise that your request will get developed, I can promise it will be looked at. You can also visit the Shopify Changelog at the link below for reference of our most recent updates: https://changelog.shopify.com/ Barry | Stocky Support

5 / 5 Share

Feb. 13, 2021

Does this work for online shopify stores only or do i need to be a bricks and mortar store using POS for it to work? jjjjj

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, thanks for taking the time to post a review. The Stocky app will work for online store orders and locations. However, the POS Pro plan is required to use the app ($89 per month per POS location). Please don't hesitate to reach out to us if you would like to discuss Stocky or the POS Pro plan and features any further.

4 / 5 Share

Feb. 11, 2021

It works fairly well for purchases, though it took me a minute to sort out how to do drop ship POs vs stock purchases. My major issue is that it doesn't sync with my accounting software so I duplicate loads of work every week recreating invoices in Xero. Please build an integration!!

Using app

About 1 month

Total reviews

6

Average rating

4.3

2 / 5 Share

Dec. 14, 2020

Was a good app to see and manage inventory but for some reason Shopify decided that only customers with a physical storefront (the customers that need a POS) only need to see and manage their inventory. Interesting and really short sighted, very disappointed with Shopify removing this from a basic function...don't they realize the better the stores on Shopify manages their inventory the more money they make??

Using app

6 months

Total reviews

9

Average rating

3.2

Developer Reply

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

1 / 5 Share

Nov. 14, 2020

I was happy to find Stocky for inventory management. However, I was upset as I was told I can only continue to use it if I upgrade to PRO and have to pay $89/month additionally. Since I didn't upgrade, all my previous purchase records cannot be retrieved. That was really disappointing.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, thank you for taking the time to leave a review for Stocky. I can understand how these changes can affect ones store, but we believe this is a change that will help grow Stocky and allow us to channel more resources to its future growth and potential. I intend to follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James

5 / 5 Share

Nov. 12, 2020

I run a brick and mortar hobby shop and almost exclusively use Shopify and Stocky for that purpose. I ended up selecting Shopify POS primarily because of Stocky. I have thousands of SKU's that I knew I was going to need help managing reordering. Stocky has done a phenomenal job of this. I do have a wish list and some complaints that you will see echoed with some of the less favorable reviews, but the value that Stocky adds to my business offsets the complaints enough to still warrant 5 stars. -The ability to sync cost between Shopify and Stocky would be really nice to have -It's kind of a bummer that it's now only available with POS Pro -Removing products that I no longer want to be reordered from automatically appearing on the generated purchase orders is kind of a tedious process To summarize, Stocky has been essential to my business' success by making it easy to manage my inventory. I have been able to keep products in stock in a way that would not be possible without this app.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I've been using Stock for nearly a year and it's been vital in managing my stock levels, identifying products which need to be put on sale and which need reordering. It massively reduces my admin time. I'd like for it to show a stock level vs time chart for products (it currently only shows sales/time) so that I can more accurately allow for the effects of a product being out of stock for a period of time (as happens a lot as many of my suppliers have very long lead times), but hopefully that will be something that comes in the future. It makes it super easy to reorder from each supplier and track incoming stock. I'd very much recommend it, especially it's free!

Using app

About 1 year

Total reviews

4

Average rating

5.0

2 / 5 Share

Nov. 12, 2020

I have used this app since switching to Shopify in January 2020. I find it quite frustrating and not very intuitive to use. There is lots of duplicate effort required between Stocky and Shopify, they could do MUCH better. Even as simple as putting the cursor in a field selected when a window pops up. Windows disappear if an item is not found in a search and you have to start over. The small things that waste time add up in a hurry when you are adding lots of seasonal products. It would be fine if you only had to add new items occasionally, but our inventory is always changing. Also, no integration with accounting software is so frustrating. Shopify really needs to look at the whole picture of small business, retail, online, accounting, and offer a complete integrated system without all the 3rd party apps.

Using app

10 months

Total reviews

2

Average rating

2.5

Developer Reply

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

1 / 5 Share

Nov. 12, 2020

Stocky is a waste of time. Too much in and out of app when new products are continuously added. If I only carried nuts and bolts it would be a different story. My store is very seasonal and new products are arriving every day. I very seldom reorder the same thing twice as many times my vendors are sold out.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your candid feedback. I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James

5 / 5 Share

Nov. 12, 2020

Sticky can improve synchronization with Shopify but despite this fact, it is a powerful tool to place orders and to have control of all your providers.

Using app

About 1 year

Total reviews

15

Average rating

4.9

3 / 5 Share

Nov. 12, 2020

Shopify/Stocky has allowed us to go online when we needed it most - but the bricks and mortar side of things could use some improvement. Having to enter product information (cost price etc) in both Shopify and Stocky is redundant and with larger purchase orders uses up valuable time. There needs to be more integration between the two platforms. Time is precious these days! We value this platform and know it can only get better - hopefully this feedback can make for more improvement in the future.

Using app

10 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you int this time and we appreciate your feedback. I will follow up with you via email to discuss your feedback some more, as well as to get any other pieces of information you would be willing to share with us. Regards, James

1 / 5 Share

Nov. 9, 2020

Stocky wouldn't sync with Shopify beyond the product quantity. A product I deleted in Shopify would stay in Stocky, etc. If I changed a SKU or barcode, Stocky wouldn't update it. My store has a lot of products - maybe that was the reason? But the support reps were mostly useless. Most of them would just search the documentation and read it to me, which was not helpful. They had no actual knowledge of the app. More than one of them told me "to contact the developers of the app" - completely unaware that Shopify owned it!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello, thank you for taking the time to leave a review on our app. We use all constructive feedback from merchants to continue to improve Stocky. I can understand the need to have products syncing correctly. I am looking into the issues you mentioned and will follow up with you by email to discuss them. - Kelsey

2 / 5 Share

Oct. 5, 2021

Update 10-5-2021 Shopify refuses to listen to it's customers.. Time to move on? No updates to stocky in a long time.. I guess shopify won't fix the issues ever. Item Costs still don't sync with shopify automatically.. Are we living in the year 2000? Purchase order creation could be so much better, faster, and smarter. Why did they buy a company if they weren't going to do anything with it? Very disappointed plus customer. Old Review Could be much better.. Needs to be integrated with shopify as core, not just an app. Cost of items don't automatically sync. You have to manually click a button to sync, which makes all your profit reports useless. Also, need fields like item location to sync over to shopify. Lots of wasted time, by flipping between shopify and stocky.

Using app

Over 1 year

Total reviews

4

Average rating

1.8

Developer Reply

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback and I am currently looking into this for you. I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James