All reviews

Rating Breakdown

  • 5
    42% (89 ratings)
  • 4
    9% (19 ratings)
  • 3
    8% (16 ratings)
  • 2
    11% (24 ratings)
  • 1
    29% (60 ratings)

Reviews with Text

  • 100% (207)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 10, 2021

Worst app on here, do not use for inventory. 0 stars No customer support whatsoever, messes up your inventory just sitting there.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

4 / 5 Share

Nov. 5, 2021

Stocky is a work in progress. - Cost syncing isn't automatic, but that is for the sake of flexibility in your accounting. The manual syncs are good enough. - "Incoming inventory" in Shopify does not acknowledge incoming Stocky purchase orders with an estimated receiving date. At time of writing this is an impossible feature request because there is no API available to perform the update. - Shopify support staff are not familiar with Stocky. It's getting better as time goes on, but at the time of writing it's still not perfect. Just read the documentation. - Stocky & Shopify tax rules for products don't sync. - Stocktakes (i.e. inventory counts) are treated exactly like purchase orders. Some will like it, some won't. I wish there was better barcode scanner support. Perhaps this is a criticism of Shopify rather than Stocky. You have to read the documentation to get value out of this app. Ultimately it's worth it.

Using app

5 months

Total reviews

5

Average rating

3.6

1 / 5 Share

Sept. 29, 2021

Same as most below - this App is way away from being fully functional as a inventory tool. How Shopify doesn't allow for incoming Purchase Orders in their stock availability amazes me especially in these times of challenging supply chain disruptions. Are we the only company trying to pre-sell incoming stock?

Using app

About 1 year

Total reviews

4

Average rating

4.0

2 / 5 Share

Sept. 24, 2021

I'm still not sure if Stocky and Shopify communicate regarding Transfers. Right now we're ordering out of Stocky as it provides great suggestions based on lead times and sell-through, really like that. It also shows outstanding orders that we've recently placed. But when we receive stock we 'transfer it in' in Shopify. Not Stocky. So does Stocky at any point know what we've received, or does it just use the adjusted inventory level we now have in Shopify? However that would then mean that over time the 'open orders' number increases indefinitely as Stocky does not know which ones of those are fulfilled by now. Are we expected to receive product in Stocky and in Shopify manually to have an accurate and integrated system? Thanks, Evert

Using app

Over 1 year

Total reviews

3

Average rating

4.0

1 / 5 Share

Sept. 9, 2021

I do not recommend this application at all! It has a very long way to go before it will be an efficient inventory management application. You have to upload your products into shopify but the costs don't sync. You have to manually do that so none of your reporting is accurate, and you can only do this step once a day. It is not user friendly like the video above presents. You have to toggle back and forth between stocky and shopify to make it work. The shopify retail support told me to just enter my costs and other details into both stocky and shopify dashboard. What is the point of having this application if I have to do that? Barcodes are not made in this application, you have to go to the shopify dashboard and search out the items and then tell it to create the barcodes. Not effective at all.

Using app

About 1 month

Total reviews

2

Average rating

3.0

3 / 5 Share

June 4, 2021

Not a great inventory management app honestly. The app gives very basic purchase management facility and is an improvement over what is possible in Shopify, but nevertheless - inventory/purchase management is important to every business using Shopify and I would expect there to be a much stronger solution.

Using app

About 1 year

Total reviews

11

Average rating

4.8

3 / 5 Share

May 16, 2021

This app is very flexible in some ways (i.e. case sizes for POs, changing which elements are shown on the PO when you're creating it versus sending it to your supplier). However, we are struggling with accurate Average Unit Costs for our Bundles, which we created in the Bundles app that is officially compatible with Stocky. The Average Unit Cost for the bundle is supposed to be "based on the bundled variants", however the Average Unit Cost will not update, no matter how I change the individual bundled variants' costs (e.g. receiving POs, directly changing costs, etc.)

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello there! I'd like to thank you for taking the time to leave a review for Stocky, we really appreciate your feedback, it's how we're able to learn and grow. We're sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you - Liana.

1 / 5 Share

May 14, 2021

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients

Using app

12 months

Total reviews

15

Average rating

1.9

1 / 5 Share

July 13, 2021

Shopify loves making things harder on their customers, and trying to force them to spend more money every month. Another terrible app to go along with the worst POS system ever made. If you see shopify is the developer just assume its worthless. UPDATE: Shopify has just made their inventory manangement even worse. Yet another shady move to try and force you into paying extra for POS Pro. This company sucks

Using app

2 months

Total reviews

3

Average rating

1.0

Developer Reply

Hello there! We appreciate you for taking the time to leave a review for Stocky, we really value your candid feedback. I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

1 / 5 Share

April 28, 2021

Horrible....VERY time consuming if you want it to actually so something right. Probably have to hire someone just to sit on this app 40+ hours a week or it will be extremely inaccurate and basically useless. NOT RECOMMENDED!!!

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

5 / 5 Share

April 8, 2021

Great shopify has added multi location to stocky its easy to use. we look forward to being part of the journey with hopefully more features to come

Using app

About 1 month

Total reviews

6

Average rating

5.0

2 / 5 Share

March 18, 2021

App is useful in some areas but completely useless in others and unfortunately since Shopify purchased it, there's no support. Shopify support has no idea how any of the functionality works and some members of the support team aren't even aware that it's now owned by Shopify. Why isn't there a support team dedicated to learning this app? I'm not sure why Shopify bothered purchasing it.

Store

Cupcake

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, thank you for taking the time to leave a review for Stocky. We know how important it is to be able to reach out for support which is why we have a dedicated Stocky Support team at Shopify. If you'd like to reach out to Stocky team, you can do so by emailing [email protected] with your queries. Your email will come directly to our team and we'll be happy to help with any questions. You can also find this email address whenever you need it under the Help tab in Stocky. - Barry | Stocky Support

3 / 5 Share

March 18, 2021

why can we not use a barcode scanner on the stocky app when transferring inventory between locations this would be a very very helpful tool

Using app

21 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, thank you for taking the time to review Stocky. We appreciate all feedback from our users and can definitely see how useful it would be to be able to use a barcode scanner to accept inventory being transferred. I'd like to clarify using a barcode scanner with the Stocky app. This is available and you can use your barcode scanner to receive Purchase Orders and for Stocktakes. While it can be used for incoming purchase orders and stocktakes, the barcode scanner can't be used for transferring inventort between locations. For using the barcode scanner with stock transfers, while it isn't available currently, I will escalate this up to our 'Feature Request team' where we send all of the issues and requests to our developers and they look at each one. The requests that happen most often get moved up and developed. Requests are weighted on how many times a particular request comes through so I cannot offer any timeline if or when this could be developed. So, while I can't promise that your request will get developed, I can promise it will be looked at. You can also visit the Shopify Changelog at the link below for reference of our most recent updates: https://changelog.shopify.com/ Barry | Stocky Support

5 / 5 Share

Feb. 13, 2021

Does this work for online shopify stores only or do i need to be a bricks and mortar store using POS for it to work? jjjjj

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, thanks for taking the time to post a review. The Stocky app will work for online store orders and locations. However, the POS Pro plan is required to use the app ($89 per month per POS location). Please don't hesitate to reach out to us if you would like to discuss Stocky or the POS Pro plan and features any further.

4 / 5 Share

Feb. 11, 2021

It works fairly well for purchases, though it took me a minute to sort out how to do drop ship POs vs stock purchases. My major issue is that it doesn't sync with my accounting software so I duplicate loads of work every week recreating invoices in Xero. Please build an integration!!

Using app

About 1 month

Total reviews

6

Average rating

4.3

2 / 5 Share

Dec. 14, 2020

Was a good app to see and manage inventory but for some reason Shopify decided that only customers with a physical storefront (the customers that need a POS) only need to see and manage their inventory. Interesting and really short sighted, very disappointed with Shopify removing this from a basic function...don't they realize the better the stores on Shopify manages their inventory the more money they make??

Using app

6 months

Total reviews

9

Average rating

3.2

Developer Reply

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.

1 / 5 Share

Nov. 14, 2020

I was happy to find Stocky for inventory management. However, I was upset as I was told I can only continue to use it if I upgrade to PRO and have to pay $89/month additionally. Since I didn't upgrade, all my previous purchase records cannot be retrieved. That was really disappointing.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, thank you for taking the time to leave a review for Stocky. I can understand how these changes can affect ones store, but we believe this is a change that will help grow Stocky and allow us to channel more resources to its future growth and potential. I intend to follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James

5 / 5 Share

Nov. 12, 2020

I run a brick and mortar hobby shop and almost exclusively use Shopify and Stocky for that purpose. I ended up selecting Shopify POS primarily because of Stocky. I have thousands of SKU's that I knew I was going to need help managing reordering. Stocky has done a phenomenal job of this. I do have a wish list and some complaints that you will see echoed with some of the less favorable reviews, but the value that Stocky adds to my business offsets the complaints enough to still warrant 5 stars. -The ability to sync cost between Shopify and Stocky would be really nice to have -It's kind of a bummer that it's now only available with POS Pro -Removing products that I no longer want to be reordered from automatically appearing on the generated purchase orders is kind of a tedious process To summarize, Stocky has been essential to my business' success by making it easy to manage my inventory. I have been able to keep products in stock in a way that would not be possible without this app.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I've been using Stock for nearly a year and it's been vital in managing my stock levels, identifying products which need to be put on sale and which need reordering. It massively reduces my admin time. I'd like for it to show a stock level vs time chart for products (it currently only shows sales/time) so that I can more accurately allow for the effects of a product being out of stock for a period of time (as happens a lot as many of my suppliers have very long lead times), but hopefully that will be something that comes in the future. It makes it super easy to reorder from each supplier and track incoming stock. I'd very much recommend it, especially it's free!

Using app

About 1 year

Total reviews

6

Average rating

5.0

2 / 5 Share

Nov. 12, 2020

I have used this app since switching to Shopify in January 2020. I find it quite frustrating and not very intuitive to use. There is lots of duplicate effort required between Stocky and Shopify, they could do MUCH better. Even as simple as putting the cursor in a field selected when a window pops up. Windows disappear if an item is not found in a search and you have to start over. The small things that waste time add up in a hurry when you are adding lots of seasonal products. It would be fine if you only had to add new items occasionally, but our inventory is always changing. Also, no integration with accounting software is so frustrating. Shopify really needs to look at the whole picture of small business, retail, online, accounting, and offer a complete integrated system without all the 3rd party apps.

Using app

10 months

Total reviews

2

Average rating

2.5

Developer Reply

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.