Stocky

Oct. 30, 2020

POSHBABY.COM - This App is SO CLOSE to being really really good. I'm still in the initial "testing phase" but seeing some easy but valuable things that I wish it had or I can't find and hope they do :). How/can you have open purchase order items show up on the inventory items page in Shopify as INCOMING? It seems if an item is on order, it should show as INCOMING. This is critical to have for staff to be aware of what we have coming and not have to go and search every open PO from a vendor. A way to remove the “default” text from a purchase order that has no variant. Can you print the PO and not have to download it first? In the SALES ORDER page in Stocky, can we edit what information is seen? Would be nice to have Customers Name and Order "Tag" there, or be able to see the order when you hover. PLEASE find a way to have PO Receiving Vouchers/Receipts work with the Webgility App as store sales do so it can be automated and pushed to Quickbooks or whatever software one uses for their accounting, thus removing the manual data entry that you have to do now. Wish there was a way to "spread freight" when receiving a purchase order so that cost and be included in the true cost of an item, but not affect the "Purchase" cost. If these can be done, I think it would give it a 5 star, for my needs. Thank you!

Oct. 28, 2020

UPDATE BELOW MY ORIGINAL FEEDBACK - The app has so much potential...but, Shopify is NOT supporting it at all and basic functionality is broken. I knew that going into it, but took many of the critical reviews as essentially user-error from shop owners who expected Stocky to have unreasonable functionality or workflows. After trying to work with it for a couple of months, i owe those shop owners an apology. This app might work at the most rudimentary levels...but literally ANYTHING more than that, it doesn't work and Shopify is not supporting this AT ALL. Don't bother emailing support. They reply with "we will escalate your ticket" and then later "we have already escalated this ticket"...there is never a meaningful reply. Keep looking for other inventory options. Mark my words! UPDATE - Seb, the original developer of the Stocky app, reached out to us personally via email to dig into our issues. It ended up being a simple error with the way we had the products configured in the Bundles app (necessary for the Stocky app to work) that was causing Stocky to not work properly. After a few emails and some simple changes...Stocky seems to be working as expected. I can't speak on the app itself yet, but Seb has redeemed the service side of this app to us. 4 stars for now on the app. If it works well...i'll come back and do another update.

Sept. 25, 2020

Stocky is brilliant in so many ways, but DO NOT download this app until they have the support team in place to be able to troubleshoot properly. Since Shopify bought this app from the original developer support is appalling. I am SO frustrated. The only reason I moved to Shopify POS Pro was to make sure our stock levels could be kept accurate, but on our first ever full stocktake, which took 14 hours, we ran into an issue when we tried to process it with barcode stocktakes not calculating adjustments. I have been through 4 different support tickets since the 16th September, with no more updates, no more help and no resolution. Our stock levels are wrong, customers are ordering what we don't have, what we do have is marked as OOS - it's a shambles. We can't even run a new stocktake to put things right until the error is solved. Keeping accurate inventory is the 101 of running a store, and is Stocky's whole purpose. If it can't even do that it's pointless. I've loved Shopify - all my web queries have always been solved quickly, but Shopify... don't expand to Bricks & Mortar POS unless you have the expertise to back it up. So wish I could talk to the original developer.

Sept. 17, 2020

We have many SKU's and with STOCKY our inventory is always in sync! The P.O. system is Great as we always know what is on order! Knowing our cost of goods at all times is so important and with STOCKY we have this info at our fingertips! Steve Barraza Tianello.com

Sept. 20, 2020

This app is a great app, I love it. I am only giving it a one start because Shopify feel only people that have POS Pro should have it. I want to use it for my purchase ordering, if I would like to continue using it I have to pay $89 to upgrade to POS Pro which is useless to me as I do not have a shop. I'd be happy to upgrade Shopify as I would use the additional functions. But as it stands their pricing is a rip-off!!

Sept. 15, 2020

I tried to do an inventory count for our store using stocky. It went relatively smoothly which was great. Only issue is that after I had completed the count and performed the stock adjustment it did not correctly adjust and now I have a whole bunch of negatives in my inventory I am going to have to adjust? Has anyone had a similar experience? Is there an easy/ efficient way of correcting this issue? Thanks in advance.

Sept. 30, 2024

Some needed functionality: 1. Receiving vouchers, so an invoice can have multiple receipts against it. 2. When receiving, the dollar total should only include what is checked off as received. 3. Ability to print barcode labels for specific items on a PO, or invoice, etc. 4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently. 5. (September 2024) Update no longer allows you to edit product costs while receiving.

Aug. 5, 2020

Is there a Stocky App for the smartphone or Iphone and the barcode functionality to do Stockcount seems very limited. The pricelist for each product with different suppliers would be very good followed by the currency symbol which is currently missing.

July 10, 2020

Needs to be able to syc product cost. Can't send a purchase order without a cost. Also, would be nice to be able to see inventory by suppliers, not just vendors.

July 10, 2020

The very fact that Stocky doesn't import cost prices renders it useless. I've given two stars as the rest of it looks ok.

July 15, 2020

*Update: Shopify support staff reached out after review was posted to help resolve issues. Really looking forward to functionality issues being resolved as the app's servers are migrated to Shopify. Every time you try to use this app, it is down or crashes. Completely unusable every single time I have ever tried to use it. Help staff has never been able to replicate or solve the problems I have had with it, and I have tried every troubleshooting avenue. Extremely disappointing that this is what Shopify offers as inventory management. Lots of potential, but what good is potential if it can't be utilized?

June 16, 2020

Zero customer support, app has been down for 4 days no explanation, unbelievable that they can get away with this.

May 29, 2020

I have been really trying with this app only to find that both my purchase order and stocktake aren't syncing properly and lots of embarrassing out of stock are showing on my website , but they are in stock and we know we have put them thru a purchase order. we even trying doing a stocktake to fix. I put a report in via my pos and have also contacted support but ready to abandon it!

May 28, 2020

This app only tracks inventory available for sale. It does not also provide a count of stock physically on hand. This means that if you have, for example, 5 t-shirts on the shelf, and someone orders 1, the stock count will now show as 4. However, seeing as you haven't fulfilled this order yet, you still have 5 shirts on the shelf, and your stock on hand count should be 5, while the stock available is 4. if you go and do a stocktake under these circumstances, you will count that you have 5 shirts, while Stocky says you should only have four. If you "correct" this discrepancy, you are now actually making your stock count incorrect. While this isn't a huge deal with only one product, if you have many SKUs, and a large order volume, it is essentially impossible to do a stocktake correctly. Until Stocky creates the ability to track both stock available as well as stock on hand (something that Tradegecko does while integrated with my Shopify store with no problem), Stocky is basically useless.

May 24, 2020

Been trying to use this app for about a year to manage my inventory for two physical stores and my online store. Very difficult to use the Purchase Order feature for my entire business. The app only allows POs for each store independently of each other. I have tried calling for help through Shopify, but hard to find anyone with expertise. I can view all my inventory on one screen, so why can’t the app be able to do a PO for all of the inventory? Doesn’t make sense.

May 13, 2020

It used to be a great app, but it seems in the last 6 months it's been horrible. Customer support is AWFUL. We haven't been able to upload a lot of inventory we've needed to. We tried to delete the app and re-add it to see if it would stop telling us there was an error and to contact the administrator, but now it's telling us that when we try to add the app back.....

May 9, 2020

Quite ok! Some functionalities need an urgent update (like two way syncing, common guys this should be basic stuff!). But also the design is really outdated. Would be nice to bring the design out of it’s 90’s

April 20, 2020

A good app that does a lot. Only giving it 4 stars because I think the user interface could use an overhaul to look cleaner and more minimal similar to what I'm used to with other shopify apps. My website: www.gearscanada.com

Feb. 26, 2020

I've uninstalled and re-installed the app figuring it might fix the week long manual sync that doesn't seem to finish. Now with the new install it's been 6 hours and it still hasn't synced. When it was working the app was great it just has syncing problems. While viewing suppliers and splitting the screen you can't click on the vendors.

Jan. 16, 2020

BAD experience & support. There is none. Stocky does NOT support barcode scanning. We learnt this at great expense migrating to Shopify. We are pissed of big time. They do not respond to support requests. Useless