Stocky

Stocky is a waste of time. Too much in and out of app when new products are continuously added. If I only carried nuts and bolts it would be a different story. My store is very seasonal and new products are arriving every day. I very seldom reorder the same thing twice as many times my vendors are sold out.

Sticky can improve synchronization with Shopify but despite this fact, it is a powerful tool to place orders and to have control of all your providers.

Shopify/Stocky has allowed us to go online when we needed it most - but the bricks and mortar side of things could use some improvement. Having to enter product information (cost price etc) in both Shopify and Stocky is redundant and with larger purchase orders uses up valuable time. There needs to be more integration between the two platforms. Time is precious these days! We value this platform and know it can only get better - hopefully this feedback can make for more improvement in the future.

Stocky wouldn't sync with Shopify beyond the product quantity. A product I deleted in Shopify would stay in Stocky, etc. If I changed a SKU or barcode, Stocky wouldn't update it. My store has a lot of products - maybe that was the reason? But the support reps were mostly useless. Most of them would just search the documentation and read it to me, which was not helpful. They had no actual knowledge of the app. More than one of them told me "to contact the developers of the app" - completely unaware that Shopify owned it!

Update 10-5-2021 Shopify refuses to listen to it's customers.. Time to move on? No updates to stocky in a long time.. I guess shopify won't fix the issues ever. Item Costs still don't sync with shopify automatically.. Are we living in the year 2000? Purchase order creation could be so much better, faster, and smarter. Why did they buy a company if they weren't going to do anything with it? Very disappointed plus customer. Old Review Could be much better.. Needs to be integrated with shopify as core, not just an app. Cost of items don't automatically sync. You have to manually click a button to sync, which makes all your profit reports useless. Also, need fields like item location to sync over to shopify. Lots of wasted time, by flipping between shopify and stocky.

POSHBABY.COM - This App is SO CLOSE to being really really good. I'm still in the initial "testing phase" but seeing some easy but valuable things that I wish it had or I can't find and hope they do :). How/can you have open purchase order items show up on the inventory items page in Shopify as INCOMING? It seems if an item is on order, it should show as INCOMING. This is critical to have for staff to be aware of what we have coming and not have to go and search every open PO from a vendor. A way to remove the “default” text from a purchase order that has no variant. Can you print the PO and not have to download it first? In the SALES ORDER page in Stocky, can we edit what information is seen? Would be nice to have Customers Name and Order "Tag" there, or be able to see the order when you hover. PLEASE find a way to have PO Receiving Vouchers/Receipts work with the Webgility App as store sales do so it can be automated and pushed to Quickbooks or whatever software one uses for their accounting, thus removing the manual data entry that you have to do now. Wish there was a way to "spread freight" when receiving a purchase order so that cost and be included in the true cost of an item, but not affect the "Purchase" cost. If these can be done, I think it would give it a 5 star, for my needs. Thank you!

UPDATE BELOW MY ORIGINAL FEEDBACK - The app has so much potential...but, Shopify is NOT supporting it at all and basic functionality is broken. I knew that going into it, but took many of the critical reviews as essentially user-error from shop owners who expected Stocky to have unreasonable functionality or workflows. After trying to work with it for a couple of months, i owe those shop owners an apology. This app might work at the most rudimentary levels...but literally ANYTHING more than that, it doesn't work and Shopify is not supporting this AT ALL. Don't bother emailing support. They reply with "we will escalate your ticket" and then later "we have already escalated this ticket"...there is never a meaningful reply. Keep looking for other inventory options. Mark my words! UPDATE - Seb, the original developer of the Stocky app, reached out to us personally via email to dig into our issues. It ended up being a simple error with the way we had the products configured in the Bundles app (necessary for the Stocky app to work) that was causing Stocky to not work properly. After a few emails and some simple changes...Stocky seems to be working as expected. I can't speak on the app itself yet, but Seb has redeemed the service side of this app to us. 4 stars for now on the app. If it works well...i'll come back and do another update.

Stocky is brilliant in so many ways, but DO NOT download this app until they have the support team in place to be able to troubleshoot properly. Since Shopify bought this app from the original developer support is appalling. I am SO frustrated. The only reason I moved to Shopify POS Pro was to make sure our stock levels could be kept accurate, but on our first ever full stocktake, which took 14 hours, we ran into an issue when we tried to process it with barcode stocktakes not calculating adjustments. I have been through 4 different support tickets since the 16th September, with no more updates, no more help and no resolution. Our stock levels are wrong, customers are ordering what we don't have, what we do have is marked as OOS - it's a shambles. We can't even run a new stocktake to put things right until the error is solved. Keeping accurate inventory is the 101 of running a store, and is Stocky's whole purpose. If it can't even do that it's pointless. I've loved Shopify - all my web queries have always been solved quickly, but Shopify... don't expand to Bricks & Mortar POS unless you have the expertise to back it up. So wish I could talk to the original developer.

We have many SKU's and with STOCKY our inventory is always in sync! The P.O. system is Great as we always know what is on order! Knowing our cost of goods at all times is so important and with STOCKY we have this info at our fingertips! Steve Barraza Tianello.com

This app is a great app, I love it. I am only giving it a one start because Shopify feel only people that have POS Pro should have it. I want to use it for my purchase ordering, if I would like to continue using it I have to pay $89 to upgrade to POS Pro which is useless to me as I do not have a shop. I'd be happy to upgrade Shopify as I would use the additional functions. But as it stands their pricing is a rip-off!!

I tried to do an inventory count for our store using stocky. It went relatively smoothly which was great. Only issue is that after I had completed the count and performed the stock adjustment it did not correctly adjust and now I have a whole bunch of negatives in my inventory I am going to have to adjust? Has anyone had a similar experience? Is there an easy/ efficient way of correcting this issue? Thanks in advance.

Some needed functionality: 1. Receiving vouchers, so an invoice can have multiple receipts against it. 2. When receiving, the dollar total should only include what is checked off as received. 3. Ability to print barcode labels for specific items on a PO, or invoice, etc. 4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently. 5. (September 2024) Update no longer allows you to edit product costs while receiving.

Is there a Stocky App for the smartphone or Iphone and the barcode functionality to do Stockcount seems very limited. The pricelist for each product with different suppliers would be very good followed by the currency symbol which is currently missing.

Needs to be able to syc product cost. Can't send a purchase order without a cost. Also, would be nice to be able to see inventory by suppliers, not just vendors.

The very fact that Stocky doesn't import cost prices renders it useless. I've given two stars as the rest of it looks ok.

*Update: Shopify support staff reached out after review was posted to help resolve issues. Really looking forward to functionality issues being resolved as the app's servers are migrated to Shopify. Every time you try to use this app, it is down or crashes. Completely unusable every single time I have ever tried to use it. Help staff has never been able to replicate or solve the problems I have had with it, and I have tried every troubleshooting avenue. Extremely disappointing that this is what Shopify offers as inventory management. Lots of potential, but what good is potential if it can't be utilized?

Zero customer support, app has been down for 4 days no explanation, unbelievable that they can get away with this.

I have been really trying with this app only to find that both my purchase order and stocktake aren't syncing properly and lots of embarrassing out of stock are showing on my website , but they are in stock and we know we have put them thru a purchase order. we even trying doing a stocktake to fix. I put a report in via my pos and have also contacted support but ready to abandon it!

This app only tracks inventory available for sale. It does not also provide a count of stock physically on hand. This means that if you have, for example, 5 t-shirts on the shelf, and someone orders 1, the stock count will now show as 4. However, seeing as you haven't fulfilled this order yet, you still have 5 shirts on the shelf, and your stock on hand count should be 5, while the stock available is 4. if you go and do a stocktake under these circumstances, you will count that you have 5 shirts, while Stocky says you should only have four. If you "correct" this discrepancy, you are now actually making your stock count incorrect. While this isn't a huge deal with only one product, if you have many SKUs, and a large order volume, it is essentially impossible to do a stocktake correctly. Until Stocky creates the ability to track both stock available as well as stock on hand (something that Tradegecko does while integrated with my Shopify store with no problem), Stocky is basically useless.

Been trying to use this app for about a year to manage my inventory for two physical stores and my online store. Very difficult to use the Purchase Order feature for my entire business. The app only allows POs for each store independently of each other. I have tried calling for help through Shopify, but hard to find anyone with expertise. I can view all my inventory on one screen, so why can’t the app be able to do a PO for all of the inventory? Doesn’t make sense.