Stocky
Inventory Management for Shopify POS Pro
Rating
2.7
feedback
210
chart
#11,297
All reviews
Review RSS Feed
May 13, 2020
It used to be a great app, but it seems in the last 6 months it's been horrible. Customer support is AWFUL. We haven't been able to upload a lot of inventory we've needed to. We tried to delete the app and re-add it to see if it would stop telling us there was an error and to contact the administrator, but now it's telling us that when we try to add the app back.....
Using app
Over 2 years
Total reviews
1
Average rating
1.0
Amy here from Shopify. We truly appreciate your feedback. I can see that you have already been in communication with our technical support team around the error you have been experiencing in the app. I can certainly understand your frustration, not just around the error but around not feeling supported as well. The technical team will be keeping you posted about the variant error directly and I will be reaching out you by email as well to ensure that all of your questions and concerns have been addressed. Thank you. Amy T.
May 9, 2020
Quite ok! Some functionalities need an urgent update (like two way syncing, common guys this should be basic stuff!). But also the design is really outdated. Would be nice to bring the design out of it’s 90’s
April 20, 2020
A good app that does a lot. Only giving it 4 stars because I think the user interface could use an overhaul to look cleaner and more minimal similar to what I'm used to with other shopify apps. My website: www.gearscanada.com
Feb. 26, 2020
I've uninstalled and re-installed the app figuring it might fix the week long manual sync that doesn't seem to finish. Now with the new install it's been 6 hours and it still hasn't synced. When it was working the app was great it just has syncing problems. While viewing suppliers and splitting the screen you can't click on the vendors.
Jan. 16, 2020
BAD experience & support. There is none. Stocky does NOT support barcode scanning. We learnt this at great expense migrating to Shopify. We are pissed of big time. They do not respond to support requests. Useless
Hi there, thank you for taking the time to leave a review for Stocky - we appreciate your feedback. I am sorry to hear that you have had such an experience with using the app, that should not be the case. I have had a look at your current support tickets on this matter with my colleagues - hopefully they will be able to get to the bottom of this issue with you so that you can start to use Stocky in a way that is beneficial to your business. I will be in touch via email also, just in case there is any further feedback you would like to provide while we look into this for you. Thank you - Beckha.
Jan. 15, 2020
Can someone tell me what is going on? I can not access my Stocky App via shopify. This is the error message i am getting. ..........."Shopify plan upgrade required Stocky is only available for specific Shopify plans. To download Stocky for free, upgrade your plan to Shopify or Advanced Shopify. ".......... Is it no longer supported? I am still being billed
Hi there, thank you for taking the time to review Stocky - we appreciate your feedback. I have taken a look at this and it seems that Stocky is now working on your account if you would like to retry accessing it. Stocky is no longer available on the Basic plan unless it was installed prior to October 31st 2019 and the store & app are in continuous use from that time - the app is included in all plans above the Basic plan for free. I have more details specific to what happened in this case which I will share with you via email. Thank you - Beckha
Jan. 12, 2020
Hi Guys, I am so saddened to write this review as this app and support was second to none on Shopify. Unfortunately now that it has been sold and Seb is no longer supporting it, basic functionality is no longer working like stock takes and stock adjustments if you have a large amount of SKU's, so after a year of working with this system we will be back to the drawing board to find another inventory system that can just track inventory in multiple locations with the Shopify platform. I have been trying to work this out with the new support team to no avail for the last few months.
Hi there, thank you for taking the time to share your feedback with us - we appreciate it. I am sorry to hear that you have been experiencing issues with the stock adjustments and stock takes with larger volumes of SKU's - this should not be the case. I will be reaching out to you via email to see if there is any assistance I may be able to offer that will get Stocky back to playing a valuable role in your business. Thank you - Beckha.
Nov. 17, 2019
We have been using Stocky for about 90 days. It really helps us get a handle on our inventory purchasing and makes it easy to place orders with vendors and receive incoming merchandise. - HippieShop
Hey there! Thank you so much for the awesome review, it is much appreciated. I am so happy to hear that Stocky is helping to make running your business easier for you. Wishing you all the best & continued success with your business. - Beckha.
Oct. 30, 2019
I have uninstalled it - perhaps I needed to spend more time trying to figure it out, but I found it hard to navigate, hard to get basic reports from, and not suitable for our use. I suspect it's better for a bigger store than ours, but there wasn't much in it I couldn't get from Shopify already. Also, it wasn't automatically updating the cost price from Shopify so it negated the one key thing we were using it for.
Oct. 30, 2019
The deeper I go in to this app, the more I love it. After first installing Stocky, I could tell it was powerful - but it was a bit overwhelming (even for me, a guy who has built Shopify apps!). Stocky does so many great things for us. It helps us forecast our inventory, telling us exactly when to reorder and how much to reorder. It helps us easily see our best sellers and even our slowest moving inventory to focus on. It also allows us to easily track our purchase orders - this factors in to our forecasting and also helps us make sure we're receiving the quantity we ordered for each variant - PLUS it then syncs up the inventory in to Shopify. After taking it slow for the first month or two, we're really starting to realize how powerful it is and how much money it can help us save. Great app!
July 12, 2019
Great app! Does everything i want including integrating with Bundles. Support from Seb is great as well
July 9, 2019
It seems to be a really great app other then when i write purchase orders it doesn't completely synch with my Shopify so I am having to manually go back in to my Shopify and update product info. Would love to get that fixed.
July 2, 2019
We use stock to manage our stock adjustments and inventory forecasting! It does the job and then some, really happy with it!
June 11, 2019
We just use this for demand forecasting, we have products with variants in high demand. It's an easy to use app that works great and the support staff has been quick to respond and help!
May 17, 2019
Great product and fantastic support! Seb is always there with fast and helpful answers, which has made all the difference for a smooth transition to a new inventory management system.
April 24, 2019
Works great! Just wish they had an app so I could send POs on the go. Also wish I could integrate my PayPal invoices with the system, so it could track when things were paid without me having to manually enter it.
April 24, 2019
Stocky is an incredible tool for inventory management. Managing stock from purchase to receipt at our warehouse and on to our store is now managed with ease. The versatility of this software is amazing. It has now become an essential part of our daily operations and we're still discovering new features. It is expensive, but Stocky saves so much time when managing high volumes of stock across multiple locations that it is a sound investment.
April 17, 2019
Stocky is a powerful and improving platform that's now a key part of our inventory management needs.
April 11, 2019
I use this app to manage my intricate product bundles. Seb is very responsive to my questions. I wish all apps were this easy to use!
March 27, 2019
We just started using Stocky and it's been a great tool for the value. Very responsive customer service too!