All reviews

Rating Breakdown

  • 5
    58% (480 ratings)
  • 4
    2% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (482)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2026

Harry was a great help. Had an issue cancelling a subscription for a customer. Harry got everything taken care of for me.

Store

Suvia

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

I really recommend this app. Stella really helped me out getting started - she was brilliant - and I feel so grateful.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Quick and efficient service! Harry helped me figure out my technical issue in no time. Thank you

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

ALL I can say is, SUBI support staff is EXCEPTIONAL! First Grade A+++. Pearl was amazing making modifications to Membership template, changing colours etc. Thanks Pearl and SUBI Team!!! Lynden www.LUVPets.ca

Store

LUVPets

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Yes. Once you get past the AI help, its very good to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Harry was incredibly helpful and resolved my subscription pricing issue quickly and clearly. He understood the situation right away and made the process seamless.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Grace was amazing. She was attentive and responsive. Happy to work with her

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Love this app and the team that helps with all the questions we need for our business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Rick did an excellent job today reassuring me of charges on my account. Thank you so much for the extra care you have!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Stella was very helpful getting me set up!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

great work MILES!! for honor what is right, appreciate it!!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

Great customer support from Dela who jumped in exactly when I needed and sorted out an issue within minutes. Their AI support is actually surprisingly very useful and thorough as well for smaller problems. Overall it's been reassuring having such a positive support team.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Works very well, Harry the team member was very helpful.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great customer service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

love it! easy to set up and use

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

amazing support!!

Store

ROSSA

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Best app for our subscription needs! And their development team is quick to reply and solve any and all issues. 100% satisfied! I recently worked with Mason on an issue that I just couldn't figure out and after a quick help chat session - he solved the problem efficiently and effectively. And it was even at 11:35pm ET on a Friday night! #thebest

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 6, 2026

super service! ich hatte ein Problem mit der Darstellung, dies wurde sofort von Rick behoben!

Store

EntoZoo

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0