Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
752
chart
#462
All reviews
Review RSS Feed
Dec. 4, 2025
Stella was awesome! The whole team has been super helpful. I think I'll probably be using Subi for awhile.
Dec. 3, 2025
Es sieht ästhetisch aus, allerdings scheint mir die Übersetzung auf Deutsch etwas kompliziert. Ansonsten ist es schön eingebettet
Dec. 2, 2025
Sam provided fast and efficient support to ensure the app support was on brand. So far the app is delivering what I need. However I am noticing there are some restrictions for basic functions like email notifications and sender email address, which are essential for a seamless brand experience. The only way to unlock them is to upgrade to more expensive plans, which is the biggest watch out.
Dec. 2, 2025
I am happy with the help i have recieved. Dela was great at answering all my questions. Unfortunately, the app is not able to automatically send digital downloads each month for my subscription. But Dela was helpful in suggesting other email automation apps that could tie into the subscription to do this for me.
Dec. 2, 2025
Sam was so friendly and amazing i loved how she was so patient to help me with everything within minutes
Dec. 1, 2025
Needed help on changing the widget default color theme as it was over-riding the template theme. Reached out to their contact team through chat and Stella was quick to respond and fix the issue right away in under 10 minutes. That is a very quick, good and considerate customer service and I am very happy using Subi app in my Shopify store.
Dec. 1, 2025
Dec. 1, 2025
Mason helped me out a ton as I set up Subi in my online store and was quick and friendly. Thanks again Mason!
Nov. 28, 2025
The SUBI team is incredibly helpful, and I want to give special thanks to Pearl from the support team.
Nov. 27, 2025
META AD USERS BEWARE! IT WILL MESS UP YOUR SALES! Worst app ever. So so so disappointed with the customer service i received. Cost me lots of sales leading up to black friday as their stupid subscription widget does not allow for a sale price to be shown on the product page, so anyone directed to the product page will not be able to see it's even on sale. Stella from customer service was absolutely useless, she removed the pricing altogether so when customers select a subscription, they cannot see the subscription price.
Nov. 27, 2025
Fantastic customer support. Thank you so much Grace for helping me setting up.
Nov. 26, 2025
Pearl assisted me with everything she is the best !! thank you again !!!! you helped me a lot and you are really excellent
Nov. 23, 2025
Accommodating, patient, consistent. My schedule delayed the completion of my request over many days; Grace, Nilou and Dela made sure to check in with me to ensure my needs were being met and adjusted to meet my requests. Solution oriented, friendly, without being pushy.
Nov. 21, 2025
Helpful app to create subscription on my store, and loyalty programs! Very handy.
Nov. 20, 2025
Mason was super helpful. The customer portal was blocked and not functioning, Mason jumped onto the chat and after 5 minutes it was all sorted. Thanks Mason!
Nov. 19, 2025
Thanks for your support! Also, Mason is the best and his German skills are phenomenal!