All reviews

Rating Breakdown

  • 5
    54% (416 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (420)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2025

Grace provided exceptional assistance!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Pearl helped solve some UI challenges and was very helpful. Highly recommend.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

we had some initial setup issues (bugged code from another app) but Rick from the support team was AWESOME. Helped us work out what the issue was and how to fix it. We're so excited to use the app! Thank you Rick!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

The app and process is pretty straight forward & easy to setup. They followed up to see if I needed any help. I wanted to make a change to the default of our "Subscribe" button so I used their chat feature. Dela responded quickly and had the request completed within minutes. Very happy experience so far with all aspects.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Rick hat mich von Anfang an beeindruckt. Er war unglaublich professionell, freundlich und zuverlässig. Jede Frage wurde sofort beantwortet, jeder Schritt klar erklärt und ich fühlte mich die ganze Zeit bestens betreut. Dank seiner Unterstützung lief alles schnell, einfach und absolut stressfrei. Ich kann ihn von Herzen weiterempfehlen – ein Agent, dem man wirklich vertrauen kann.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 11, 2025

Store

MATÉIN

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 6, 2025

thanks dela!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Really quick and awesome customer service from Nilou!

Store

PAWTRK

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Excellent assistance from Sam

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Stella was awesome! The whole team has been super helpful. I think I'll probably be using Subi for awhile.

Using app

2 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 3, 2025

Es sieht ästhetisch aus, allerdings scheint mir die Übersetzung auf Deutsch etwas kompliziert. Ansonsten ist es schön eingebettet

Store

apo46

Using app

25 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 3, 2025

Awesome, fun and professional support. Thanks to MASON!

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 2, 2025

Sam provided fast and efficient support to ensure the app support was on brand. So far the app is delivering what I need. However I am noticing there are some restrictions for basic functions like email notifications and sender email address, which are essential for a seamless brand experience. The only way to unlock them is to upgrade to more expensive plans, which is the biggest watch out.

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 2, 2025

I am happy with the help i have recieved. Dela was great at answering all my questions. Unfortunately, the app is not able to automatically send digital downloads each month for my subscription. But Dela was helpful in suggesting other email automation apps that could tie into the subscription to do this for me.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 2, 2025

Sam was so friendly and amazing i loved how she was so patient to help me with everything within minutes

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Needed help on changing the widget default color theme as it was over-riding the template theme. Reached out to their contact team through chat and Stella was quick to respond and fix the issue right away in under 10 minutes. That is a very quick, good and considerate customer service and I am very happy using Subi app in my Shopify store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great app with stellar customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Mason helped me out a ton as I set up Subi in my online store and was quick and friendly. Thanks again Mason!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

The SUBI team is incredibly helpful, and I want to give special thanks to Pearl from the support team.

Store

myTacho

Using app

9 months

Total reviews

1

Average rating

5.0