Subi: Subscriptions & Loyalty
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
843
chart
#624
All reviews
March 26, 2026
Nilou did a great job helping me with a few Subi fixes, she was quick and friendly and made the process really easy. Thank you!
March 26, 2026
Subi integrates well with Shopify and has been a solid addition to our setup. I do run into the occasional glitch, and it can take a few minutes to sort things out, but support has been helpful when needed. Today, Pearl was especially quick and effective in resolving an issue, which I really appreciated. Overall, I’d recommend the app.
March 24, 2026
We have always had fantastic customer service with Subi, including migration, set-up and trouble shooting any issues that may arise. Thank you!!
March 20, 2026
This runs so smoothly, I forgot all about it! (Exactly how I hoped it would go!)
March 19, 2026
I had a hiccup when starting, but Pearl fixed it within minutes. Thankful for the assistance. Hoping this app works for my long-term subscription goals.
March 17, 2026
I needed help with some backend code in my widget, and Stella from the support team was awesome at helping me figure it out. It took a bit, but she came up with a solution. Thank you for not leaving me hanging
March 17, 2026
Great support who helped me get things up and running pretty easily. Thanks to Melissa!
March 16, 2026
Nareh was exceptional, very friendly and soughted out the issue comprehensively. Highly recommend
March 15, 2026
Merci beaucoup à Nerah pour votre professionnalisme et patience. J'espère que d'autres personnes prendront exemple sur votre prestation de service. Bonne continuation
March 15, 2026
Communication is fast, prompt, and will leave you more than satisfied. I had a billing issue, and not only was I credited, but I was also refunded. However, I didn't have much success in gaining subscriptions. That's on my end. I would definitely use Subi Subscriptions in the future, once I grow my account further. 10/10 would recommend. Nareh is a great help! If you ever need help, ask for her!
March 12, 2026
Excellent support and a great experience working with Harry. He was patient, knowledgeable, and took the time to clearly answer all of my questions.
March 5, 2026
Harry was a great help. Had an issue cancelling a subscription for a customer. Harry got everything taken care of for me.
March 4, 2026
Feb. 27, 2026
I really recommend this app. Stella really helped me out getting started - she was brilliant - and I feel so grateful.
Feb. 27, 2026
J'ai contacté le service a clientèle pour mon abonnement à subi, et je suis tombée sur Pearl. C'était génial, professionnelle, clair et respectuese. Je recommande le service de subi, c'est super à l'écoute.
Feb. 24, 2026
Quick and efficient service! Harry helped me figure out my technical issue in no time. Thank you
Feb. 24, 2026
ALL I can say is, SUBI support staff is EXCEPTIONAL! First Grade A+++. Pearl was amazing making modifications to Membership template, changing colours etc. Thanks Pearl and SUBI Team!!! Lynden www.LUVPets.ca