Subi Subscriptions App
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Fantastic customer support. Ive just got back from holiday with 1million ideas on how to improve my subscription rates and accidentally changed the code on my shopify website, to the point I broke it and the app wasnt working, its Sunday morning and I didnt really expect a reply. Mason helped me fix my store and got back in a matter of minutes. A* customer service and a very happy customer. I will carry on expanding with this company.
Thank you for sharing this amazing feedback! We’re so glad Mason could jump in and get your store back on track so quickly, even on a Sunday morning. At Subi, we’re here to make sure your subscription journey is smooth no matter what, so you can focus on growing and bringing all those new ideas to life. We’re excited to keep expanding with you! 🚀
Thanks Nilou for solving my shipping issues with ease and quickly!!!!!!!!!!!!!!!!!!!!!
Merci Harry pour ton aide precieuse. Top
Quick and easy. Chat help: Harry was ready and willing to help.
Sam have help me through first setting up my store. i will have a lot to learn but so far so good
You are very helpful. Your support replies are very quick. Thank you. Miles
Fantastic immediate support inc a good AI then hand over to human immediately if needed. No wait. Mason was my operator and he was spot on. Problem solved. 5/5
Rick and Harry have been very responsive to all support needs! If you're shopping around for a good subscription/membership app this one is the way to go! After trying three others this ended up being the best one feature-wise. You can tell when there is a team behind an app that continues working to make it better and listen to your input. I expect Subi to be around a long time and continue becoming better! They have my vote of confidence and deserve a chance to earn yours as well!
O suporte foi incrível! Além de resolver tudo com rapidez, ainda recebi atenção extra e até melhorias que não eram obrigatórias. Minha loja ficou muito mais profissional e sem marcações indesejadas. Atendimento atencioso, ágil e acima das expectativas. Super recomendo!
Nice and comprehensive plugin with great support(Nilou)
Pearl was super helpful, and made my website look so much better with her suggestions.
Highly flexible subscription app, easily integrated onto Shopify. Also we received rapid and effective support from Stella over a query.
We really appreciate your feedback! It’s wonderful to know Subi’s flexibility and Shopify integration are serving your business well. A big thank you for highlighting Stella’s support, we’ll be sure she knows her quick and effective help made an impact. 💜 We’re always here whenever you need us!
Amazing App, AMAZING Customer Support. Thanks to Pearl for making the first set up so easy.
zero support, can't get in contact with a human, multiple bugs, AI support only. DO NOT install this app if you prioritize your customer experience. Update: after we uninstalled the app the team reached out to us and was helpful at fixing the bugs that the app caused asap. I am grateful for their help in fixing the issues but it would have been even more helpful if they could have helped us when we tried to resolve it previously.
Genuinely, fantastic. Nilou, their representative, was online immediately after installing to help with a few small issues, and ironed them out in minutes. Very impressed
Rick was super helpful in guiding me thoroughly and the app UI is super duper easy to navigate as well as aesthetically pleasing for beginners.
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